There has been no shortage of hype attached to artificial intelligence in recent years, with many a breathless tome predicting that it would transform life as we know it. One could be forgiven for thinking the latest report into AI from consultancy firm Cognizant fits neatly into that box.
After all, it reveals that some 84 percent of business leaders believe that AI will be vital to their business in the next few years. Despite this, however, few executives had much in the way of planning in place to convert this optimism into tangible change.