Creating a modern and flexible operating model for IT is no easy feat. Many technology organizations are still operating as a “service provider” to their business units, rather than a strategic partner. The moment this model becomes a problem is often when the business begins to move quickly or veer from the plan. For most companies undergoing a digital transformation, that time is happening now.
The foundation of much of enterprise IT is the budget under which they operate. Unfortunately, in many organizations, technology teams are still simply looked at as a cost center. This means they are seen as not contributing to the profit of the business. This is amplified when the tech teams themselves have this mindset.