Transparency is one of those things that’s crucial to becoming a human-centric business. I’ve previously outlined the importance of building a work environment that encourages the kind of social behaviors that are key to an adaptive workplace, and transparency is crucial to at least two of them.
The decision making lever, for instance, relies upon a transparent approach to how decisions are made. It requires making clear and visible the thinking and rationale behind strategies, plans, and metrics, with an ideal scenario seeing employees contributing fully to all three.