SREs may “own” reliability engineering, but they can succeed in that role only with help from a variety of other stakeholders. If you can’t collaborate and communicate readily with developers, IT engineers, and even non-technical teams like PR and legal, you’ll struggle to optimize reliability engineering.
That’s why de-siloing the organization is such a crucial part of managing reliability. Here’s why breaking down the silos that separate SREs from other teams is so important, and practical strategies for doing so.