A Complete Guide to Managing Time and Date Periods With a Chatbot

Business Challenge

Dates are the key parameter that is mandatory in numerous business scenarios like Leave or Travel Request Creation, generating conversational reports for backend data for the date or period. However, it sometimes appears to be a challenge to record various date formats and combinations (one date, several dates, period).

Prerequisites

This tutorial is meant to be for advanced users, so if you haven’t built your first bot, follow this tutorial.
If you want to learn how to master memory management using the bot builder on SAP Conversational AI platform, please read this article first!