Every app is imperfect and generates errors, but do you know how errors affect your users and business? When you look at logs for a large application, you might see thousands of errors per day and not know where to start. Even worse are errors that are not tracked by your application. They could be buttons that stop working, input that isn’t saved, or any number of other issues. Without proper error tracking, you are flying blind to these user experience problems.
Unfortunately, developers who are deep in the code are not expected to understand how these errors impact users, and ultimately, their company’s finances. Even if they know of an error that should be fixed, it can be difficult to articulate why they should be fixed instead of developing a new feature. Here are five ways developers can advocate to management about the importance of fixing errors.