While 2020 was all about the COVID-19 pandemic, it allowed the digital world to flourish, with businesses investing more and more resources in developing frameworks to interact with customers online. The demand for technologies like Artificial Intelligence (AI), real-time cloud computing, and machine-learning-based systems outgrew the existing solutions in the market.
Unfortunately, the surge in the digital revolution came at a price of increased cybersecurity risks, since perpetrators became active on digital platforms as well. As a counter to these concerns, enterprises and SMEs started employing quick and efficient cybersecurity solutions to combat perpetrators from hijacking customer identities.