There are many ways that artificial intelligence and machine learning can make a difference. Consider the situations below:
- Self-driving cars will significantly reduce the number of road accidents and keep commuters safe. Google Maps suggesting an optimal commute to and from work and alerting about any congestion on your route.
- Email inboxes becoming smart enough to reply to emails on behalf of a person.
- OCR software that deciphers handwritten cheques, enabling people to deposit cheques via a smartphone app. Or, a bank’s system detecting a transaction as possibly fraudulent and alerting the bank and the customer. What about investing platforms that provide financial advice to consumers by collating and learning from the best practices of investors and experts?
- Social networking sites identifying friends and family in a photo and suggesting tagging them. Chat and instant messaging apps able to prompt textual or emoji responses to a received message.
- Robotics Process Automation helping businesses increase productivity by automating everyday operations, handling exceptions, and resolving issues.
- Asking a smart personal assistant, like Google, Alexa, Siri, or Cortana to search for something on the internet, or to set an alarm or reminder. Integrating Google and Alexa into homes, shopping online, ordering food, and calling and speaking with your friends and family at the convenience of sitting anywhere in the house and not holding a smartphone.
- Amazon displays product recommendations to a shopper on the website or app even if the shopper did not specifically search for the product. Content and streaming platforms like Netflix, Amazon Prime, or Disney show a viewer what other content is popular based on something they watched in the past.
What’s Common in All the Situations Mentioned Above?
All of these have Artificial Intelligence (AI) and Machine Learning (ML) at play. It’s a wonder how technology has evolved, and the speed at which it has, that these accomplishments were made possible in the past decade. Application and adoption of AI increased exponentially during 2020 as the Covid-19 pandemic forced people, organizations, and governments to rethink everyday tasks.