AppSec in the Age of DevSecOps

Awhile back, I had a conversation with a friend that I went to school with (currently a senior member of the engineering team at a large retail chain) who was tasked with the job of identifying potential application security partners (he addressed vendors as partners, which I personally liked) that they could collaborate with on various areas as part of their product security initiative. The following piece emerged as an extension of my immediate thoughts when he shared his views of what could have made his experience of interacting with front line sales and marketing folks better.

In the context of DevSecOps, much has been said about the need for engineering to speak security, security to speak code, DevOps to speak security, etc. But, as a Technology Service Provider (TSP), riding the current wave of application security, its almost mandatory for the Sales and Marketing teams to speak relevant tech!

Grow With Studio

Grow With Studio is Design and Marketing agency focused solely on helping ecommerce stores grow sales. They’ve helped businesses increase their revenue on average by 90% in their first year with them!

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The Most Important Skills For Content Marketing

Some jobs are easy to define and prepare for:

Want to be an engineer? Go to school and get an engineering degree.

Want to code for Google? Go to school and study computer science.

What do you do when you want to be a content marketer?

Go to school and study content marketing? Hmm…there doesn’t seem to be a program for that, please try again.

Sure, it wouldn’t hurt to study general business or marketing, but that’s not enough either. You’ll end up learning many things you don’t really need and not learning those you do need.

All the top content marketers I know have a wide variety of useful skills that closely relate to content marketing.

This is largely out of necessity.

Content marketing—the modern version of it—didn’t really become popular until the last few years.

If you really want to be a great content marketer, there’s only one place for you to get your education:

The real world.

But do note that the bar has been raised.

Creating great content isn’t enough anymore if you want your content marketing to be successful.

Today, you need to not only create that content but also promote it.

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Many marketers have started to wake up to this fact, which is a good thing.

However, just because they recognize that promotion is important doesn’t mean they know how to do it effectively.

In my experience, only a small percentage of marketers possess the skills that make them effective promoters as well.

The big problem is that if you don’t have these skills, you’ll struggle to learn how to promote effectively.

The reason for this is that there isn’t much help out there.

When it comes to creating great content, you can study the content your favorite blogs publish and attempt to replicate it.

But it’s next to impossible to understand all the work that goes on behind the scenes to promote that content unless the creators are generous enough to share it with you.

It takes a special kind of marketer—the cream of the crop—to learn both from resources (like blog posts) and experience.

These are the complete content marketers that get the results everyone else wants.

In this post, I’ll explain in detail the most important skills that I believe all great content marketers need.

Let’s dive in.

1. The best content marketers all have this skill…

This first skill might be the most important.

Critical thinking.

As a marketer who is still finding your way, you’ll be spending a lot of time learning about different tactics you can use to promote your content.

These might be email outreach tactics, link building tactics, or social media tactics…you get the picture.

But not all marketers who try a specific tactic will succeed with it. You probably know that already from firsthand experience.

It’s not because of luck or skill. Although these factors may play a role, the main factor that determines how successful you are with a tactic is fit.

Some tactics work in some niches and situations better than in others.

If you blindly try different tactics, you’ll have some success but not as much as you’d like.

The really good marketers, or the ones who seem to “get it” really quickly, are the ones who can critically think about a tactic.

They don’t just read a blog post and think, “This is pretty cool; I’d better try it!”

Instead, they think about questions like these:

  • Why does this tactic work?
  • What niches would it work best in? why?
  • Will this work for my content?
  • Can I can tweak it in any way to make it even more effective?
  • How can I test this?

Understanding a tactic before using it is different from just applying it blindly. I hope the reason behind those questions is clear.

Once you truly understand the tactics you learn, all of a sudden you are able to see where they fit together in an overall strategy.

The good news is that no one is born with critical thinking skills—these skills are developed.

And even better news is that you probably already have some, but maybe just need to consciously use them more often.

Regardless of where you are, let’s go through a complete example of how you would approach a tactic in real life.

Examining infographics with critical thinking: Here’s the situation: you come across an article I wrote about creating and promoting infographics.

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Of course, your first reaction is excitement when I explain how infographics can be used to get thousands of visits.

And they can, for sure. But not in all situations.

After you read the post, you want to ask yourself the same questions I listed above.

Q: Why does this tactic work?

Infographics work because they are attractive, easy to consume, and can convey complex information quickly.

On top of that, really good ones stand out and get extra attention.

Because infographics are so shareable, you’ll get a ton of traffic if you can get the initial views to them. Providing an embed code underneath the infographic makes it easy to share (and gets you extra links).

Q: What niches would it work best in? Why?

Infographics are an image-based type of content. Therefore, they probably work best in image dominated niches. Think clothing, design, food, and even marketing to a degree.

The most important factor mentioned was that the topic needs to be interesting, which means that viewers need to care about it.

In “boring” niches like heating or bug removal, which are not that interesting to people (in general), it’s going to be tough to get the infographic to spread.

Q: Can I tweak it in any way to make it even more effective?

The reason why the effectiveness of infographics seems to be declining is that they’re becoming more commonplace.

So, if I can come up with a way to make mine more unique, I should be able to get better results. Perhaps, I can make a gifographic instead.

Q: How can I test this?

To test this tactic fairly, I would need to produce at least 5-10 professionally designed infographics.

This means I’ll likely need a budget of around $2,000-4,000.

I will then determine its effectiveness by looking at a few key metrics:

  • cost per subscriber
  • cost per link
  • cost per visit

Then, I will compare those metrics to the metrics of other tactics I’ve used to determine if I should produce more infographics.

End questions. In reality, you’d probably want to ask yourself even more questions.

How many readers of this blog or any other marketing blog honestly do this after reading about a tactic?

While I have some of the most active readers I’ve ever seen, which is great, I would guess far fewer than half of the readers who read a post do this.

If you want to develop critical thinking skills, you simply need to practice thinking. Ask yourself hard questions and try to get the best answers you can.

It’s okay if they’re not perfect; you’ll get better over time.

2. A love for data analysis sets you apart

A great content marketer is a lover of both content and numbers, which is a rare package.

A great content marketer is results-based: It starts with knowing that you need a way of measuring your results.

To do this, you need to understand the role of metrics in a business. These metrics are also being called key performance indicators (KPIs).

Metrics are a way of describing goals.

If your goal is to increase readership, the metrics you’ll be concerned with are traffic and subscribers.

You can monitor metrics over time to see if you are making progress. If the progress is too slow, you can test different approaches and look at the metrics to see if they are working.

Although every content marketing plan has its own goals, there are a few metrics that are important in nearly every scenario.

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You’ll notice that those metrics cover numbers both before and after a sale.

The most common purpose of content marketing is to improve sales, so you’d better see an increase in revenue if you’re doing it right.

Data collection and analysis are the basic skills a content marketer needs: The first step is realizing that metrics are a necessary part of business.

You don’t need to obsess over them, but you do need to make sure you know how to track and analyze them.

Tracking is very simple.

Know how to install something like Google Analytics or KISSmetrics.

Analytics software not only tracks your readers’ behavior but also provides you with a dashboard for quickly organizing and analyzing it.

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The first big obstacle content marketers need to overcome is learning how to use the analytics software.

You can find tutorials online to help with this, but the simplest way is to simply play around with it yourself and look through different tabs and settings.

The second obstacle is much larger.

You need to learn how to analyze that data.

You can get the basics of this pretty quickly:

  • choose your metrics
  • look at them over a valid time period
  • assess whether the metrics have improved or worsened

The hard part is knowing how to analyze data properly.

Really good content marketers know how to look at the situation, conduct very specific tests, and segment the analytics data to provide meaningful information.

Often, new marketers will make decisions based on analytics, but they don’t look at the right set of users.

For example, if you had two versions of a blog layout and saw that one had a better time on-page, you might conclude that it’s better.

However, it’s possible that it’s really not if you dig into things like:

  • browser
  • returning visitors
  • time of week

It may turn out that the second page performs better in all browsers except Internet Explorer.

That would lead you to investigate why that is, and you’d probably find out that it’s not showing up correctly. Fixing the errors would change the results of your experiment.

By having more experience and knowledge, that content marketer may have just made his or her business tens of thousands of dollars. Repeat that over the course of several years, and you see why a good content marketer is worth a lot.

This is a skill that needs to be developed through experience or mentorship by an expert. There are no shortcuts, e.g., you can’t just read a blog post about it and become an expert.

Every marketer should be able to do basic A/B testing: I’ve already mentioned testing a few times.

While there are a few types of experiments you can run, the most basic is an A/B split test.

First, you should understand what split tests are and why they are valuable.

They allow you to test two different versions of content to see which one leads to better metrics.

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Split-testing is very useful for gaining continual small improvements in metrics such as conversion rate.

These small improvements add up to impressive results over time.

Second, you need to know how to run split tests and analyze the results.

Fortunately, it’s very simple now with modern software.

If you want a more detailed look at running a split test, you can refer to my guide on conversion optimization. Otherwise, there are just a few main steps.

First, you’ll need to pick a piece of software to help set up the test and track the results. For example, you can use Optimizely.

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Then, you’ll need to create a hypothesis for a test.

The best split testers know how to test something that is likely to have a big impact on the metric you’re trying to improve.

These aren’t usually pulled out of thin air. Instead, they are determined based on analyzing analytics and user behavior data.

Software like Crazy Egg can show you how visitors use your website. You can use that information to make an educated guess about how to improve the clarity of your content.

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Finally, you’ll need to determine a significant sample size and collect data. Most types of software do this for you nowadays.

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At the end, you pick the winner and start again.

It will be a big benefit to understand the statistics behind split testing to spot mistakes and set up useful tests.

If you’ve never taken a statistics class, you can take one online free.

There are many, but here one popular class is Intro to Statistics: Making Decisions Based on Data

It’s not mandatory, but it’s a nice asset to have.

3. How far can you dig?

One question that I get all the time is: “How long does it take you to write your posts?”

Truthfully, it doesn’t take that long. Typically, I can do the actual writing in about 3 hours plus some time for editing.

But creating a post takes longer than that. It also takes a lot of research. Some posts, of course, will require more research than others.

Research is one of the most undervalued skills in a content marketer.

With respect to content marketing, there are a few main reasons why your ability to research effectively is so important.

Reason #1 – To understand your customer: If you want to be a good content marketer, you need to understand the type of reader you’re trying to attract.

If you don’t, you can’t produce content that they will be interested in.

You won’t be able to write about the right topics, and you won’t know how your readers enjoy consuming the information.

If you don’t research your target reader and understand them, you’re basically just guessing what they might like.

It can still work, but be prepared to produce hundreds of pieces of content until you learn what works.

Or do some research, and get it right the first time. Clients don’t want to pay you for months on end while you figure things out by trial and error.

So, how do you actually research your reader and customer?

There are tons of ways.

And there are no wrong answers.

You might start by paying attention to what readers are saying in the comments of your, or your competitor’s, website.

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Answer questions like:

  • what do they like about the content?
  • what don’t they like?
  • what other subjects are they interested in?
  • what kind of job/life do they have (readers will often tell you)?

Or you can hunt down small niche forums and spend time digging into threads:

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This is a great way to find out about their problems, which make great content ideas.

Or you can research demographic data using sites like Alexa.

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Demographics are a key part of building a reader profile.

These are three of many options.

Great content marketers keep digging until they have as clear of a picture of their reader as possible.

They do this before they ever start writing.

An hour of research here might save several hours of work in the future.

Research #2 – To understand your product: Selling products isn’t an accident. You need to have a plan to effectively sell anything with content marketing.

Many inexperienced content marketers will say, “I’ll worry about the product later,” and focus on just producing content.

BIG mistake. Why?

Because when you do that, you don’t ensure that your product matches your audience’s needs.

This is called product-market fit.

Instead, you need to figure out how your content should relate to and add to the promotion of any products you sell.

This is where research comes in.

There are two main scenarios that you’ll need to be comfortable in.

The first is when you’re hired by a company that already sells a product. You need to research the product and understand what it does (and sometimes how it does it).

Pretend I hired you to manage the Crazy Egg blog. How could you do it without understanding the product?

You wouldn’t be able to create product tutorials or content that features the software until you get familiar with it:

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While that’s far from the only content produced on the blog, it’s a type of content that plays an important role in the sales process.

The other scenario is when you don’t have a product yet.

Research is even more important in this case.

You’ll need to find out which products your audience will pay for and potentially how to create those products as well.

Finally, and most importantly, a great content marketer knows how to research content topics.

You need to know what you’re talking about in order to write a high quality article.

This involves knowing how to look up high quality journal articles as well as other resources:

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It also involves spending the time understanding those resources.

If you’re writing about advanced topics, this takes considerable persistence, and many weak content marketers will simply find a lower quality resource instead.

Great content marketers aren’t lazy.

Reason #3 – To solve problems independently: The final main reason why research is an important skill for content marketers to have is because without it, you’ll often get stuck.

Content marketers will always be faced with questions and problems:

  • What should I write about?
  • What’s the best format for this content?
  • How do I create this form of content?
  • I don’t understand this topic, so what do I do?

Let me give you a realistic scenario…

Let’s say you’re keeping up with the latest SEO posts, and you see this filter before a list of tools on Backlinko:

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And you think: “A filter like that would really improve a piece of content I’m working on.”

Here’s the problem: there’s no simple plugin to do it for you.

So, what then? Most will give up. A great content marketer, however, will dig in and figure it out.

They will learn that the filter uses a simple Javascript script.

Now, most content marketers don’t know how to create one of their own. However, the best will find someone who can make one.

They’ll head over to Odesk or Upwork and create a job posting for a developer.

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(That’s not a relevant posting to this problem, by the way.)

The big difference between a good and bad content marketer is persistence.

Great marketers will keep researching until they find the answer to their problem. That’s what makes them stand out from everyone else.

Reason #4 – To improve your email outreach results: A lot of modern day promotion is based on email outreach, and it’s important you understand some basic numbers.

Most effective tactics will have a conversion rate of 5-10%. That means that for every 100 emails you send, 5 to 10 will end up in links. The actual percentage will depend on a lot of factors, e.g., your niche, copywriting skills, and quality of content.

Keep in mind that the conversion rate I quoted above is for the best tactics. Most tactics will have a lower conversion rate.

What does this mean in terms of research?

It means that you’ll have to send a ton of emails as part of your promotional campaigns. You’ll want to get at least 20-30 links to the content you’ve spent a few hundred dollars on creating.

In most cases, that means you’re sending 400+ emails, sometimes thousands.

Over time, that number won’t seem that big, but at first, I understand why that would seem like a ton.

In reality, there are two big components to this:

  • sending the actual emails and
  • researching hundreds or thousands of good prospects

The research usually takes more time than sending the emails, at least until you establish key relationships in your niche.

Since you’re dealing with hundreds or thousands of data points, it’s crucial that you work efficiently.

This usually means working with tools and knowing how to use them effectively.

For example, you could manually search for resource pages to target for a link. You could probably create a list of 100 in an hour or so.

Or you could simply find a similar type of content, plug it in a tool such as Ahrefs or Majestic, and have a list of hundreds or thousands of targets in seconds.

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Work smarter, not harder (when possible).

4. Are you able to determine what is and isn’t important?

By now, you understand pretty well what promoting consists of.

And to be honest, it’s an insane amount of work.

You could easily hire someone (or multiple marketers) just to do promotion for your content.

In most cases, you can’t do that.

Instead, you need to find a way to balance content creation with content promotion while running other parts of your business as well.

Introducing the 80/20 rule: The skill I’m focusing on in this section is your ability to identify which of your actions produce the most results.

There’s a fairly established rule called the 80/20 rule (or Pareto principle).

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It states that 80% of your results come from 20% of your effort. And it applies to just about everything.

One of the things it applies to is content promotion:

  • 80% of your traffic will come from 20% of the links
  • 80% of your links and traffic will come from 20% of your promotion tactics

In almost all cases, if a sample size is large enough, these numbers will be fairly accurate. They may differ by 5-10% in each direction, but the effect remains the same.

Using the 80/20 rule to eliminate fluff: The reason why I showed you this rule is because it’s possibly the most effective way to save a lot of time without losing much in the way of results.

In fact, you can often get better results in less time once you understand how the rule works in your case.

By breaking down your efforts and results, you can determine which of your efforts are contributing the most to your results.

Then, you can cut out all the rest. Why spend 80% of your efforts on only 20% of the returns you want?

Instead, use that extra time you freed up to double or triple down on that 20% of activity that actually produces results.

Here’s what it might look like in practice…

Track all your efforts and results, then eliminate waste: You never want to guess what is and isn’t effective.

Instead, start by tracking what you do to promote content, how much time you spend on it, and what you get in return for that effort.

Tracking time is pretty straightforward, but you’ll have to track your other metrics using tools such as Google Analytics (for traffic) and Ahrefs (for links).

Here are some hypothetical results:

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The traffic per hour value is calculated by dividing the traffic from that activity by the time spent on the activity.

I used traffic as the main goal for this promotional campaign, but yours could be links, social shares, or whatever else you’re looking for.

Finally, you can calculate the percentage of results value by dividing the traffic per hour value by the total “traffic per hour” amount (e.g., 300/1466 for email outreach). This is a fair comparison since they are all based on a “per hour” basis.

What we see is that almost all of the results come from email outreach and emailing subscribers (about 88%). Those two activities take up 5.5 out of 11.5 hours of effort, or a little under 50% of the total effort.

This also illustrates that it doesn’t matter if there’s a perfect 80/20 ratio. You just want to see which activities are producing the least from your efforts.

In this case, you could cut out over half of your effort and lose only about 12% of the results, a great trade off.

Even if this time was spent just on more email outreach, you could take your total traffic from 2,500 to about 3,500 (a 40% increase).

If you wanted to spend more time emailing your subscribers, you could do it indirectly by spending the extra time trying to get more subscribers. This could be done by creating lead magnets or by employing other tactics to try to improve your conversion rate.

The bottom line is that you need to be efficient.

Find any effort that isn’t producing results (like screwing around on social media), and cut it out. You don’t have time to waste if you want to be a good content promoter.

5. Content takes many forms; being able to create it starts with writing

Although content marketing is a niche of marketing, it’s still fairly broad.

Content can take many different forms:

  • text posts
  • infographics
  • videos
  • slide shows
  • tools
  • charts
  • e-books

While it’s good to know how to create all types of content, they all, to some degree, involve writing.

Even making videos requires you to produce a script.

As you also know, most content marketing is done in the form of blog posts—typically text- and image-based content.

There are a few skills that go into being a good writer (and content marketer).

Skill #1 – Basic writing ability: There’s a common misconception about what it takes to be a “great writer” (at least when it comes to web content).

No, you don’t need to be able to write an essay like you were taught in school.

No, you don’t need to have an extensive vocabulary with tons of fancy words in it.

In reality, great writing for most situations is very simple. As long as you can write while following basic grammar and have enough of a vocabulary to express your ideas, you’re fine.

Basic writing ability also includes a few more things.

Research, as we talked about before, is one.

In addition, do you know how to use the writing tools at your disposal? Can you work in MS Word or Google Docs and know how to format your content?

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Can you then take that post and format it in a major content management system such as WordPress and Drupal?

No, it’s not difficult, but you still need to know how to do these things.

If you don’t, spend a bit of time Googling and learning how to make the most of modern writing tools.

Skill #2 – Being able to write persuasively: When everyone has the same basic writing tools (that we just went over), how do great writers stand out?

Using the same words doesn’t mean you’ll have the same message. The words you choose will have a large effect on how interesting your content is to read.

You want to be able to write persuasively and conversationally:

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Writing persuasively begins and ends with how well you understand your reader.

If you know exactly how they think, you can guide them from one thought to another until they reach a conclusion that provokes action.

This takes practice, and the more you write, the better you’ll get.

Additionally, you want to write conversationally.

It’s not complicated. There are only two main aspects:

  • Use first and second person pronouns – e.g., “you”, “us”, “your”, “we.”
  • Use the reader’s language – use the same words they do to describe their problems.

You can see that writing persuasively and writing conversationally overlap because to be good at both, you need to understand your readers’ language.

Skill #3 – Being able to come up with the right kind of ideas: There are some fantastic writers out there who make poor content marketers.

While they can write well when given a topic (or guidance on which topics are best), they struggle to see how it all fits together.

It’s not enough to come up with ideas to write about. You have to come up with content ideas that address readers at each step of the buying process.

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In addition, you need to take interesting angles on each topic so that people actually would want to read them.

Let’s look at an example.

If you follow multiple marketing blogs, you’ve seen several posts on video marketing in the last few months.

These are typically along the lines of “X tips on using video marketing effectively.”

A post like that doesn’t have an angle to it. There’s no hook.

Instead, I wrote a post titled “4 Clever Ways Videos Can Help You Attract Customers”.

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My readers are smart. They don’t want to do video marketing for the sake of it; they want to do it to achieve a result.

So, I took an angle on this topic. I showed how videos can be used to get more customers.

That’s something readers are actually interested in.

Skill #4 – Being able to write efficiently: Finally, it’s worth noting that the best content marketers are able to crank out high quality posts on a regular basis without burning out.

They can only do this by writing fast.

They’ve all developed a process that works for them, and it’s something that you’ll have to do as well.

If you’re a slow writer, read how you can double your writing speed.

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One final note about this is that it will take time.

Everyone is a slow writer when they start. At that point, focusing on quality is most important.

Once you have a handle on that, then start focusing on producing content at a faster and more consistent rate.

6. Social skills on the Internet?

Marketers come from all sorts of backgrounds.

A large portion of the new generation of Internet marketers was attracted to the profession because it offered a chance to make money without truly interacting with people.

Or at least that’s what they thought.

If you want to be a legitimate and successful marketer, you need to have at least basic social skills.

You need to know how to communicate with co-workers, influencers, and your readers in a way that doesn’t seem awkward or manipulative.

This comes down to basic human interaction, especially in emails.

A lot of promotional success comes down to building relationships with people, and if you can’t hold a conversation, in any medium, it’s going to be tough to succeed.

Most people have these basic social skills, but if you think yours can be improved, read Ramit Sethi’s The Ultimate Guide to Social Skills, which is by far the most useful guide on the subject I’ve come across.

7. The ability to care about others will take you far

It’s a harsh truth.

No other website owner truly cares about your content.

So, when you email them asking them to take a look at it and give you a link of some sort, it’s tough to get a positive response.

That’s why good marketers never just ask for things.

Instead, they provide value upfront.

They do something nice for an influencer, and most people return the favor. It’s called the rule of reciprocity.

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That’s a very simple concept that every marketer should know.

What really sets good marketers apart, however, is empathy.

Empathy just means that you’re good at viewing things from the perspective of others and understanding how they feel.

It’s an important skill in all parts of marketing, but especially promotion.

It’s another one of those skills that help you understand when certain tactics should be used.

For example, consider broken link building.

The idea is that you find broken links on someone’s website and then you let them know about the broken links and suggest yours as a replacement.

It’s a completely valid tactic in some cases…

Empathy allows you to understand what people care about.

The guy managing a resource page in your niche? He probably cares about keeping the page as up-to-date and useful as possible.

Why? Because the whole page is dedicated to links that help the visitor. If those links are dead, it has a big impact on the usefulness of the page.

Here’s an example of what one might look like.

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What about the guy running a small blog? He also probably cares about broken links.

What about me? If someone emailed me telling me that I have broken links on Quick Sprout, how much would I care?

To be honest, not very much. I have hundreds of articles on Quick Sprout, so it’s inevitable that I’ll have a few dead links here and there.

I realize that dead links aren’t good for readers, but it’s honestly a small concern compared to all the other work I currently have to do for the site (and my other sites).

So, when people email me about dead links (they do quite often), they are not going to get my attention.

They’ve failed to understand the value I place on the broken links.

The reciprocity principle can work on just about anyone, but first, you need to give the other person something they value.

Can you develop empathy? I’m of the opinion that you can develop empathy just like any other skill.

However, it’s probably the most difficult skill to teach because I can’t just give you a guide or offer a course on it.

Instead, the only way to get better at it is to consciously put yourself in someone else’s shoes as often as you can.

Try to guess what they care about, and if possible, confirm it by having a conversation with them.

My best advice would be to pick five people you know every day, and answer questions like these for all of them:

  • “What are the things I value most in my life?”
  • “How much do I care about my professional life?”
  • “How often do I try to do something nice just to try to be a good person?”
  • “How loyal am I to my friends?”

You’ll probably have to do a little bit of Internet snooping for each person to answer these questions. Hopefully, you’ll begin to notice that you start thinking from another person’s perspective automatically when you’re trying to contact someone to promote your content.

8. A sloppy marketer is an unproductive one

A single piece of content may often have an entire campaign created around it, consisting of hundreds or thousands of emails.

Mix in a few different tactics, and there is a ton of data you need to keep track of.

This skill is a basic one: organization.

If someone asks you why they should hire you, they won’t be impressed if you tell them you have amazing organization skills. That’s because it’s expected.

If you can’t keep track of what you’ve done and what you have to do, there’s no way you’ll be able to run an efficient promotional campaign.

I’ve gone into it in great detail in the past, but for now, understand that there are three main components to organization as a marketer:

  1. Attitude – You need to want to be as productive as possible for yourself, your boss (if you have one), and your readers. This means you understand the importance of organization and put in the effort required.
  2. Technology – I write a lot about different tools you can use to be a more effective marketer. There’s a reason for this. Tools are a key part of working efficiently and staying organized. Even basic tools such as Google Docs and Trello go a long way when it comes to keeping track of things.

image033. Adapting – Staying organized is a commitment. You need to commit to staying up-to-date with relevant tools. You have to commit to keeping track of all your work, even on days when you feel a bit lazy. When something new is added to the promotional campaign, you need to find a way to fit it into your organizational structure.

When you have thousands of emails to send and keep track of, you need to have an organizational system in place.

9. Will your content promotion be effective in the future?

A sign of a good content marketer isn’t how much they know.

That’s because in a field such as marketing, knowledge goes stale quickly.

What worked even a few years ago doesn’t work now.

What’s more important is that you are continuously learning.

One part of that is reading other marketers’ blogs. Since you’re here, I’m guessing you have that covered.

Even just reading one post a day adds up quickly.

I suggest using a tool such as Feedly so that you don’t waste time monitoring when posts come out (or just become an email subscriber of your favorite blogs).

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A good portion of marketers do that first part.

What they don’t do is experiment.

Marketing may not be a field of science, but you constantly need to test different tactics and strategies.

You need to be able to quantify what does and what does not work effectively.

For the most part, this involves split-testing.

For example, you might want to determine the effectiveness of sending an initial email to someone without asking for a link in that first email.

To do this, you would send some emails that did ask for a link right away and some that didn’t.

Then, once you had a valid sample size, you could compare the results.

From there, you could continue to test different approaches.

It’s crucial to test on a regular basis because all tactics will become less effective over time. It’s up to you to try to find more effective tactics before they become “ruined” by all the other marketers out there.

If you’re new to testing, it can seem intimidating, but it gets simple once you know what to do. Here are some guides to testing that will walk you through the entire process:

10. Can you lead AND follow?

Content promotion campaigns can take many different forms.

One component that often changes is the role you have to take.

Sometimes, you’ll do all the work yourself. That’s pretty straightforward—you just do things the way you like.

But you might be part of a marketing team and will likely need to follow instructions.

Even more common, you might find yourself having to lead. I say it’s more common because even if you do all your marketing yourself, you can start hiring freelancers to help you with certain parts of promotion.

Or you might want to hire content creators so that you can spend more time on promotion.

Here are a few good guides on managing help effectively:

11. No time should be wasted waiting, which is why you need to be a jack-of-all-trades

There’s another area that I think will continue to become more important.

And it doesn’t contain just one skill, but a few different ones.

I’m talking about two in particular:

  • coding
  • design

These are “accessory skills.” You don’t need them to be a great content marketer.

However, they will help.

There are two main benefits of having some skill in either of these (you don’t need to be an expert).

First, it will save you time.

Instead of having to hire a developer to create a simple script (like that filtering example we looked at earlier), you could do it yourself.

Typically, being able to do something like that can save you days when producing a piece of content.

Add that up over many instances, and a content marketer who can code or design becomes even more valuable.

The second main benefit is that it will help you come up with better content ideas.

When you understand the role of design and coding in content, you start to see opportunities where they could be used to improve content.

Instead of just making a list post, you might think of creating a sortable list post where each item has its own custom icon.

But if you have no knowledge in these two areas, it’s never going to cross your mind unless something tells you to do it.

Helpful skill #1 – Coding: For the non-programmer, coding is very intimidating. It’s actually simpler than it looks (for most basic things).

In particular, for content marketing, you’ll want to learn three different languages:

  • HTML5
  • CSS
  • Javascript

Yes, technically HTML and CSS aren’t programming languages, but to a non-coder, they all appear similar.

The first two are the simplest and affect how your content shows up on a page.

Javascript is an actual programming language that allows the visitor to interact with a web page (and run a script).

You don’t need to become an expert, but you should be able to sort out simple problems.

For example, if a picture isn’t showing up correctly on a page, what do you do?

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That’s a simple issue. You really want to avoid having to find someone who can help you fix it because that results in wasted hours.

Instead, you can go into the page source, find the error, and then fix it (in this case, the image width was wrong):

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That fix should take less than a minute.

So, how do you learn these?

Take them one by one, and start with the Codecademy track for each of them:

  • HTML and CSS
  • Javascript

If you complete each of those, you’ll be ahead of the majority of marketers.

Helpful skill #2 – Design: Design skills can be used for just about every piece of content.

Think of the number of times a custom image could improve your content. Probably at least a few times a post.

One option is to hire a freelance designer to create them, which isn’t a bad option.

However, it’s silly to be waiting for a freelancer when all you need is one simple picture.

You don’t need to be an expert, but you should have basic design skills.

I can show you 90% of what you need to know in a single post. And that post is my guide to creating custom images for your blog post without hiring a designer (like the one below).

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12. The world of marketing will always change: those who adapt will survive

If you look at the great content marketers of today, you’ll notice something.

They were great marketers a few years ago although they might have had a different title.

All industries evolve over time and shift to new areas.

When a shift occurs, usually over a few years, everyone has a decision to make:

Should I adapt?

Some never make it and fall into obscurity.

There are still SEOs who are preaching tactics from the early 2000s that are no longer effective.

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They never adapted to the changes in the SEO industry because they were afraid of losing what they had gained.

But the people you see who stay consistently at the top of their fields are always looking to learn about the “next thing.”

They adapt no matter what the circumstances are.

What this means to you as a content marketer: Content marketing, as we define it today, is still relatively young.

It’s only going to grow in the foreseeable future.

However, that doesn’t mean it won’t change.

Content marketing itself will continue to evolve. It’s up to you to always keep learning and improving your skill set.

Many poor content marketers know how to implement only one tactic or strategy successfully.

However, that’s not enough. A single tactic or strategy will never work in all situations. Also, it may not work in the future.

The best content marketers right now know how to use a wide variety of tactics and strategies depending on the situation (client, niche, resources, etc.).

They are also continually testing new ones to stay ahead of everyone else.

For you, this means that you need to keep learning.

When you find something that works, by all means use it. However, don’t think that you “figured it all out.”

Conclusion

Don’t get me wrong, content creation is incredibly important.

However, as far as the overall content marketing effectiveness goes, content promotion is often more important.

Furthermore, there’s a smaller percentage of marketers who know how to effectively promote content, so it really separates them from the rest.

If you want to be the best content promoter you can be, you need to develop all of the skills and techniques that I went over in this article.

Take a minute to honestly assess your skill level in each area. Then, come up with a plan to improve it, but focus on your biggest weaknesses first.

If you do, you will see your value as a content marketer rising, and you will get to the top of the field in time.

How to Create Content That Drives Sales

There is a big misconception that content marketing doesn’t drive sales. But if it didn’t work well, none of my companies would exist.

Content marketing is an absolute necessity for brand survival and I’ve grown each of my businesses through content marketing.

If you want to generate hordes of sustainable, long-term traffic without spending too much money, content marketing is the way to go.

At its core, it’s very simple:

Create valuable content for your target audience, and give it to them.

You’re on the right track if you are currently creating and distributing content. But for those of you not seeing results from these marketing campaigns, it can be frustrating.

If you’re putting so much time and effort into this, why aren’t you seeing results? What’s the issue?

I see this problem a lot when I’m consulting businesses. They don’t have a clearly defined content strategy. If this sounds like you, it’s important you read this post carefully.

It’s great that you are continuing to publish new content. But this isn’t effective if your sales aren’t increasing.

Sure, content marketing can be used for many different things. Primarily, businesses use content marketing to:

  • generate leads
  • acquire new customers
  • increase brand awareness
  • establish credibility
  • engage with an audience

All of these are great and critical for success. However, you need to learn how to create content that directly drives sales.

That’s why you got into business in the first place, right? You wanted to make money.

I want to show you what types of content you should be producing in order to generate strong sales from the rest of your content marketing efforts.

Some of these might overlap with the content you’re already producing to generate traffic, but some will be new.

If you’re starting to see a solid level of website traffic but aren’t sure how to turn those visitors into customers, this post should help you a lot. 

Let’s get started.

1. Understand how the conversion funnel works

Before you can create highly relevant content, it’s important for you to make sure you’ve got a firm grasp on the conversion funnel.

You’ll see different variations of this funnel depending on the marketing website or expert. It can also look slightly different depending on the industry and business model.

But for the most part, the conversion funnel can be broken down into three stages:

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The top of the funnel occurs when a prospective customer becomes aware of your company. They’re conducting research or looking for an opinion. Basically, they need an answer to something, and they are seeking insight.

Once a consumer knows your brand exists, they enter the middle stage of the conversion funnel. This is the evaluation phase.

They are still conducting research, but now they are taking it one step further. Consumers are trying to decide whether your product or service fits well their specific needs.

Finally, the consumer reaches the bottom of the funnel when they enter the purchasing or conversion stage.

This is the area of the conversion funnel you need to focus on the most when it comes to creating highly relevant content.

The bottom of the funnel is your chance to explain to your customers why your product and service is the best for them. Show them how you differ from the competition.

Educate the consumer. Explain what it will be like for them if they become a customer.

Marketing campaigns that entice customers can include demonstrations, free consultations, free trials, estimates, quotes, coupons, and pricing. Basically, it’s anything to give them an incentive to buy.

Once you understand the conversion funnel and, more specifically, the bottom of the funnel, it will be much easier for you to adjust your content strategy accordingly to drive sales.

It doesn’t matter whether you are a B2C or B2B company, you’ll still need to evaluate your funnel.

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Yes, you’ll notice some slight differences between the business models.

But ultimately, the funnel can still be broken down into the three stages I just discussed.

2. Create a customer journey map

Journey maps are a great resource because they take you through the buying process even further than the conversion funnel.

Your journey map will focus on events that take place after the purchase, instead of just before. While awareness and consideration will still be part of your journey map, you’ll also focus on your customer retention strategy.

Analyze how the customer behaves after their initial purchase. This is very important when it comes to driving sales.

That’s because you won’t always focus all your efforts on ways to acquire new customers.

In fact, you shouldn’t be. Yes, of course, new customers are great. But it’s less expensive and more effective to target your current customers. A journey map can help you accomplish this.

You’ll put yourself in the minds of your customers. Once you’re able to do this effectively, you can adjust your content strategy accordingly based on their points of view.

3. Track leads and conversions

Where are your leads coming from?

If you don’t know the answer to this question, it’s a big problem. This is one of the reasons why your content isn’t relevant and driving sales.

Knowing how customers discovered you can help you understand why they made a purchase. Based on this information, you can create content that’s more specific to their needs.

Since the majority of the customer journey is done on the Internet, it’s easy for you to track their behavior.

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The best way to track your leads is with UTM parameters.

Not sure what a UTM parameter is? Don’t worry, it’s pretty simple. In fact, I’m sure you’ve seen this before.

If you’ve ever clicked on a link from an advertisement, the URL will be long and somewhat complex looking even if you’re just on a company homepage.

That’s a UTM parameter. It’s a way for websites to determine where a lead came from. For example, did it come from Facebook, Twitter, Google Ads, a social influencer, or email marketing campaign?

You’ll have different tags for each distribution platform to know precisely where the lead came from.

Furthermore, you’ll have tags for each post within a specific platform. For example, knowing it came from Facebook is great. But where on Facebook? Which specific post?

You’ll be able to figure this out with your UTM parameters. It’s easy to set these up with Google Analytics.

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Just navigate to the “Demos & Tools” menu and select “Campaign URL Builder” from the list of options.

Another reason why UTM parameters are important is because they can help you accurately measure your ROI.

You know how much you’re spending on each campaign, so you’ll be able to see direct sales results to measure how successful everything was.

Just make sure you accurately fill out the entire form so you don’t get confused:

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After you fill out the required fields, this tool will automatically generate a custom URL you can use.

I could go on and on about this topic. But I want to stay focused on creating content that drives sales.

4. Promote diverse ads on social media

Now it’s time to take this process one step further. I’ve explained what you need to know about UTM parameters, but now you’ve got to put them to the test.

Social media is a great place to do this because you’ve got lots of options.

You can use paid promotions to target specific audiences. You just need to come up with ads that use different types of content.

Start with a hypothesis. What types of content do you think will have the highest conversions?

This will vary based on your industry, business model, target market, and other factors. But you need to make sure each campaign is different.

Don’t get me wrong. You don’t want to waste money on irrelevant ads. But it’s important that you rule out content that doesn’t work early on. Remember, we’re focusing on relevancy here.

Then you’ll use the UTM parameters that you’ve previously set up to track how effective different ads were.

Now you can appropriately adjust your content strategy based on which ads had the highest success rates and directly drove sales.

5. Develop a customer persona

Now that you know which content speaks to your audience the most, you can develop a customer persona to improve your conversion rates.

This will help you learn more about the people you’re selling to. It’s similar to what we did earlier with the journey map, but a customer persona offers more detail.

Again, based on your findings, you’ll continue to adjust your content strategy.

Look at the factors associated with whom you’re selling to:

image5 3

It’s much more specific to your broader target market.

That’s why you won’t just develop one customer persona—you’ll be building several of these.

Each one depends on many different factors. But ultimately, customer personas will help you develop relevant content strategy.

6. Take advantage of different formats of content

Don’t just stick with one type of content. Mix it up.

Some different strategies to consider include:

  • blogging
  • infographics
  • case studies
  • video content

This will vary depending on the platform you’re using and the audience you’re trying to target.

But based on the research you’ve conducted on your conversion funnel, customer journey map, UTM parameter tracking, and customer personas, you’ll have plenty of information for each type of content.

The best type of content is personalized. You can even use tricks such as storytelling to enhance your content. This approach will ultimately lead to more sales.

Research shows that generating traffic and leads are the top marketing obstacles businesses are struggling to overcome:

image2 2

By diversifying your content strategy, you’ll increase the chances of your content appealing to a wider audience.

That’s because it will be relevant to their wants and needs.

7. Keep up with the latest news and trends

To stay relevant, you need to keep your finger on the pulse.

Understand what’s happening locally, regionally, nationally, and globally. Keep your eye on important news.

Also, keep track of news and trends within your specific industry. Analyze your competition. Did someone else beat you to the punch?

If a competitor is having success with a strategy, you need to know about it. Find some accurate news sources. Subscribe to industry newsletters and attend events.

Whenever something major is happening that’s trending, you can use it to promote your content.

For example, do you remember the ALS ice bucket challenge craze?

If you were manufacturing buckets or selling ice, you could use that as a marketing ploy for your content strategy. Even if you were selling bathing suits, goggles, and such, you could get creative.

Don’t get me wrong. I’m not saying you should try to take advantage of charities. I’m just trying to show how you can capitalize on trends and other newsworthy headlines.

Just be creative, and apply it to your content strategy.

8. Teach and make sales with webinars

I want to make this clear right away:

Just because a piece of content is geared towards helping you make sales doesn’t mean that it has to be a “salesy” piece of content.

It can still be highly educational.

The key difference, however, is that these types of content are suited better for making a sale than a general “X tips about Y” article.

I started this post with webinars because it is an incredible type of content.

Not only is it better from an education perspective (compared to most content), but when done right, it’s also better for sales—it can yield crazy numbers.

Let’s look at a few examples.

KISSmetrics has used webinars for a long time.

At one point they produced 77 webinars, which had a total of 155,386 signups.

Although only half of those who signed up actually attended the webinars (74,381), we were able to convert 16,394 of them.

That’s a 22% conversion rate (of the people attending).

Those results are pretty typical for high quality webinars.

A few other businesses, such as Adobe and BuzzSumo, have revealed the results of their webinars. Adobe reported a 19% conversion rate, and BuzzSumo gets a conversion rate of about 20%.

You might not get that high of a conversion rate right away, but it’s not improbable either.

There are few types of content that convert as highly as webinars.

I’m going to outline how to create a webinar right now.

What a typical webinar looks like: In case you’re unfamiliar with webinars, let me give you a quick rundown of how they are typically made and run.

A webinar is essentially a video conference.

The video feed comes from your screen, and only your screen. Then, your audience can join the “call” at a set time, and you can do a live presentation.

Typically, the only sound will come from your microphone, but you can have multiple people do the presentation or even unmute certain viewers if they’d like to speak.

The whole point of a webinar is to teach the audience about a specific topic. Usually, it’s how to do something.

In general, webinars range from 40 minutes to 2 hours.

Take a second to realize the power of webinars: you have most of your viewers’ undivided attention for over 40 minutes.

You can’t get that anywhere else.

Finally, most webinars focus on high level topics—strategies, not tactics.

So, while you won’t get a super detailed step-by-step breakdown of how to do one specific thing, you will get a blueprint of how to create a strategy to accomplish something much greater.

The key parts of a webinar: There are five main parts of a webinar slideshow that you’ll need to create for your webinar.

I went into much greater detail in this guide to webinars, but this outline will give you a higher level view of the whole process and clarify things.

First, you have the introduction slide(s). Something I haven’t really mentioned is that webinars can attract viewers who aren’t part of your regular audience.

So, while you’ll have some super fans on the webinar, there will also be some people to whom you should introduce yourself.

This reinforces that you’re someone who they should listen to and that it’s worthwhile to spend the next hour or so of their lives paying attention to you.

This is also the time when you re-introduce the topic.

Then, you move right into the core content, which is the meat of the presentation. It can take upwards of 80% of the total presentation time.

During this part, you walk the viewer through whatever process you’re trying to teach.

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The most effective webinars are highly transparent, which is why I share a lot of personal company information with my viewers.

Transparency is especially needed when you’re addressing a high level strategic topic. With tactics, it’s obvious whether something will or will not work.

But with a strategy, viewers need real numbers and experiment results to prove to them why each part of the strategy is included.

Once you’ve spilled the beans and given everything you have to give, you need to look at some overall results that can be achieved if they put your lessons into action.

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Finally, you can take a minute to make them an offer. It’s typically an exclusive offer that they can’t find on your website.

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The more the offer is tied to the topic, the better your conversion rate will be.

The last component is the question period. You could do this before or after the pitch—it’s up to you. You could even do two question periods, one before and one after.

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9. Get your product reviewed by influencers

One of the main reasons why your typical content won’t bring you any sales is because it doesn’t tie in with what you’re selling in any way.

For example, you might sell coffee.

And you might publish content like “The 5 mistakes you’re making when brewing coffee.”

Your readers might read the article and enjoy it. But what does learning about brewing have to do with buying your coffee? Not a whole lot.

And that’s okay—not all content needs to have a sales angle, but some content should.

The most direct type of content that sells is a product review.

But it’s also something you can’t really create yourself. If you make a new post reviewing your own product, of course your readers will assume it’s biased (because it is!).

Instead, you need to find bloggers, freelance writers, and journalists who are willing to review your product.

How to find content creators who will review your product:

To begin with, you’ll need a list of people who might be interested in reviewing your product and have an audience that contains your target audience.

For the rest of this section, let’s pretend that you’ve just released a new time management tool.

Now, you’re trying to get reviews for it, which will drive sales.

To start with, search in Google for “top (type of product)”:

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Go through the results on the first page, and write down all the alternatives.

Next, we need to build a list of all potential sites and writers who might review your product.

To do this, we want to find sites that have already reviewed time management tools—specifically, those tools that you just wrote down.

One by one, you need to search for “(name of competing product) review”:

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For popular products, this could bring up hundreds of reviews.

You’ll see that the top few reviews for a popular, established product are on big authority sites. In this case, they are on PC Mag and PC World, which are both huge.

It would be awesome to get a review on those sites as well. However, unless you have a well-known brand or a strong existing relationship with writers on those sites, it’s going to be difficult.

Unless you have a product that is very different from all the rest and revolutionary, I wouldn’t suggest trying to land reviews on those sites right away. You can try, but expect a lot of rejection.

Instead, I propose a more methodical and strategic approach…

How to maximize your chances of landing a successful review:

When you’re starting from scratch, it’s difficult to get a lot of attention.

You need to be able to prove that (1) your product is of high quality and (2) that your target audience likes it.

Essentially, you need social proof.

How do you get it?

You start at the bottom and work your way up.

Forget about those top few results when you search for your competitors’ reviews. Instead, dig into the 3rd page, 4th page, 5th page, and deeper results to find reviews on less authoritative sites.

Writers on these sites are sent hundreds of review requests every week, and they are much easier to convince to review your product.

Down on the 5th page for our example search, I found a Rescue Time review on an unknown blog.

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They probably don’t have a ton of readers, so it’s not going to spike your sales. However, a review on a small blog can still yield a few sales, so it’s not like it’s a waste of your time in the short term.

Additionally, smaller bloggers often have a tight-knit group of subscribers. Sometimes, smaller blogs drive more sales than larger ones.

The best part about reaching out to a blogger like this is that there’s a good chance they will be happy to review your product.

I would find their email address and then send them something like this:

Subject: Content idea for (blog name)

Hi (name),

I came across your blog recently and was impressed with your (competitor’s tool) review.

So much so that I’d like to offer you a free copy of my own tool.

It’s called (product name), and it’s a lot like (competitor’s tool), except that (how is it different in a good way?).

If you’re interested in checking out the tool or have any questions, just let me know!

Thanks for your time,

Your name.

There are three things in particular about the outreach email that you need to understand:

  1. The differentiator – It makes sense to relate your product to your competitor’s so that the blogger sees why they might be interested in reviewing yours. But it’s important that you explain how your product is different and in which ways it’s better. Otherwise, why would the blogger try just another copy of a tool they already like?
  2. The free product offer – Let’s face it, the review is primarily for your benefit. You need to provide some sort of incentive. The most common incentive is a free copy or sample of whatever you’re selling.
  3. Not pushing the review too hard – Don’t make it a condition for them to post a review when you offer your free product. They know that’s what you want, and if they genuinely like the product, they will post a review.

Send out as many of these as you can to lower-tier sites.

Not all of them will agree to do a review, but you’ll be able to get at least a handful.

Next, you start to target larger sites.

If you started on the 5th page of results or lower, now you might want to try the sites on the 3rd and 4th pages.

The outreach emails should be similar, but you should also include a line near the end like:

Our product has already been reviewed on sites such as (site #1) and (site #2) and has been well received by their audiences, which is why I think your audience would also be interested in getting an in-depth look at it.

This type of paragraph introduces the social proof that you need so badly at this point.

The bigger the two sites that you include are, the more effective it will be. In addition, you’re providing reassurance that their audience will enjoy it.

Again, this will get you another handful of reviews if you contact 100-200 sites (10-20 sites for 10 competing tools).

Finally, you just repeat this whole process.

As you get reviews on better and better sites, start using their names in your outreach emails.

By the time you get to the top few results on the first page, the biggest sites, you should have some decent sites to include as social proof.

Note that this entire process can take months to complete. However, during this time, you should still drive an increasing number of sales with the initial reviews you land.

10. Design an email sales funnel

People put a lot of value and trust in emails. When they get one from someone they know, they usually give it their full attention and expect to take some sort of action. It could be just replying to the email, but it could be clicking a link and buying something as well.

There’s a bit more to it than that, but it’s one of the reasons why email marketing is by far the most effective selling channel.

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If you are going to leverage content marketing, you need an email solution. Without it, you won’t see a big ROI. I’ll share the numbers below, which will help you understand why you need to sign up for an email service provider…and you don’t have to pick one that is expensive either.

We don’t spend any money to acquire emails… our only cost is for us to send out emails.

We spend a bit under $2,000 a month for our email service and we send out an email blast every time we release a blog post. We also use it to announce webinars and send out email drip sequences to users. But if you are strapped for money, you can use MailChimp, which is free.

On average, we post one to two articles a day, and we try to publish a few infographics each month.

The end result each month gets a lot of traffic from our efforts.

kissmetrics blog traffic

How to get sales through emails:

The best way to sell most products through email isn’t by sending a random email saying “buy our stuff” even if that feels like the easiest thing to do.

Email gives you the opportunity to send a series of connected pieces of content to your subscribers.

You can use these to educate your subscribers, help them understand their problems, and then finally introduce solutions (your products).

A series of emails like this is essentially a mini sales funnel:

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And it’s incredibly effective.

There’s no right or wrong email funnel. You might have three emails in it, or you might have 20. It depends on the complexity of your product, the cost of it, and even how advanced your email marketing provider is.

However, there are three general types of emails that you will want to include in the following order:

  1. Educational (first 1-5 emails) – You want to send lessons to your subscribers so that they fully understand their problem. For example, if you sold high end coffee, you might want to send emails about the health benefits of high quality coffee as well as how to tell the difference between low and high quality coffee.
  2. Product introduction (1-2 emails) – Here, you want to offer a solution to their problem (not being able to find high end coffee). You don’t need to give a hard sell; just make your readers aware of your product.

image063. Product offer (last 1-5 emails) – Finally, you want to offer your limited time discounts or bonuses. This is more important if you’re selling something like a course that is only available during a certain time period.

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While it’s not required, I think it’s also a great idea to add at least one email where you follow up with anyone who purchases something from you. It’s one small thing you can do to gain lifelong customers. By thinking of a sales funnel as a whole, you can combine all these emails to take your audience one step closer to a sale every email you send.

11. Use content to get access to your target audience

Blog posts aren’t the greatest places for selling products.

People reading them aren’t in a buyer’s mindset.

The same goes for many other types of content, like social media posts, YouTube videos, slideshows, and more.

The better plan is to use your content on these other channels to get attention (traffic) and then get that traffic onto an email list. Then, you can sell much more effectively through email.

Option #1 – Start with blogging: I love blogging because I’ve seen the power it can have to help just about any business. I’ve built multiple 7 figure businesses mostly through blogging.

But I rarely sell in blog posts. In fact, I can’t think of the last time I even mentioned my services in a post.

The key is that I have signup forms on my posts—any visitor can sign up for my email list.

If you haven’t already been doing that, I can help you.

I’ve written many posts on how to create blog content that gets attention and that will help you effectively convert that traffic into email subscribers::

Option #2 – Social media has one purpose: There are a few exceptions, but for the most part, selling on social media doesn’t work.

You won’t be able to tweet out a link to a sales page and get people to visit the page expecting them to be in a buyer’s mindset.

However, it is possible to send them to a blog post or a landing page where you offer a lead magnet, which will help you get them onto your email list.

That is the purpose of social media from a sales perspective (it’s good for other things as well).

Some social media sites, such as Facebook, even allow you to integrate your email list with your profile so that your followers can sign up right on the social networking site.

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Otherwise, you can always just link to your content and drive your followers to a page that has some sort of an opt-in form on it:

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Option #3 – Slideshows and videos: Besides your blog and a select number of social media sites, there are many places where you can find traffic that you can get onto your email list.

In fact, there are thousands.

However, two in particular are more commonly used for business, so I’ll focus on those.

Those two are Slideshare and YouTube, which focus on publishing content in slideshow and video formats respectively.

Getting a popular slideshow on Slideshare isn’t easy, but if you can achieve that, you can expose your slideshow to tens of thousands of people on the site.

Then, you can put a link to a page on your website (hopefully a landing page with a lead magnet offer) either on the last slide of the slideshow or in the description:

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YouTube is similar. If you produce high quality videos consistently, you can get thousands of views on each of them.

If a video goes viral, you could get millions of views.

You drive traffic back to your site by linking to a landing page or blog post in the description of videos:

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12. Focus on the types of blog content that convert

Although many types of blog content do not produce any sales, some types of content actually do.

If you’re looking to increase sales from your blog itself, start producing more of these types of content on a regular basis.

Content type #1 – tutorials: There are two main types of tutorials, both of which are great for selling.

The first type is where you explain in-depth how to use a specific product.

For example, I did this in one chapter of my advanced guide to link building when I covered how to use the tool ScrapeBox.

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The key is to not only include incredible detail but also make it useful. Show readers how to actually accomplish something with the product:

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In this example, I showed my readers how to find free proxies and build links with the tools.

This type of tutorial works best when you have a fairly well-known product already (most SEOs know ScrapeBox even if they haven’t used it). Because of this, this type of tutorial often lends itself to selling products as an affiliate.

The other type of tutorial involves showing your audience how to accomplish something. Then, you include your product in one of the steps of the tutorial.

A great example of this is Ann Smarty and her product MyBlogU.

She routinely writes tutorials on her own site and others and includes MyBlogU as a tool that will help the audience accomplish their goals.

For example, she wrote a post about how to write newsworthy content:

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In the article, she mentions the tool as a way to accomplish a specific step in the process:

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Content type #2 – product reviews: A good product review can convince just about anyone considering it to actually buy it.

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However, you need to understand what a good product review is.

Most reviews suck. They’re incredibly biased, contain no actual detail of the product in use, and are obviously written just to generate sales.

A good product review is authentic and as unbiased as possible, and it’s clear that the writer has used and tested the product.

There are four main steps to creating a great product review:

  1. Pick a type of product in your niche (e.g., link-building tools)
  2. Buy the products you’re comparing (it costs more upfront but will allow you to write a credible review)
  3. Test the products (test the performance of each product in the way they are meant to be used)
  4. Quantify the results, and share them in a detailed review

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Content type #3 – case studies: Finally, case studies are a great way to get new customers.

They consist of a detailed account of how a past customer used your product or service successfully.

They are best used for complex products, where it’s not clear to potential customers if the product is right for them or not.

HubSpot is a company that produces a steady stream of new case studies because they know they work:

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There’s a lot that goes into writing an effective case study, which is why I wrote an entire post dedicated to showing you how to do it.

Conclusion

Content marketing is arguably the most effective type of marketing at your disposal today.

However, you need to make sure that you are using content not to just generate traffic but to convert that traffic into sales.

You need to make sure your content is relevant if you want to generate sales.

Figure out how to leverage different elements at the bottom of the conversion funnel. Then, create a customer journey map to give you a better understanding of the consumer’s wants.

Use UTM parameters to track their behavior and measure the success of different campaigns. Promote those ads on social media.

Once you realize which promotions had the most success, you can build customer personas to dig even deeper into the minds of your customers.

Use the resources, tools, and analytics I mentioned to identify the type of content that speaks to your customers the most. Adjust your content strategy accordingly.

Stay up to date on the most recent news and trends to stay relevant.

If you follow the tips I’ve outlined in this guide, making your content more relevant, you’ll see a significant impact on your sales numbers.

These 3 Numbers in Google Analytics Will Help You Make Better Content

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Google Analytics (GA) is a digital marketer’s best friend. I use it all the time to check metrics, spot trends, and see what type of content my audience appreciates the most.

Of course, there are other tools you could use to analyze your metrics, but they’re not as valuable as GA for two reasons.

First, Google Analytics is free. The price can’t be beat.

Second, Google Analytics is a tool designed by the company that also gave us the most popular search engine in the world. That means it can (and does) provide you with information about the browsing and search history of the people who visit your site.

Beyond that, Google Analytics offers a wealth of information you can use to improve your reach. GA makes it easy to check conversion rates, view your visitors’ demographics, discover the way people follow the links within your site, and analyze your e-commerce funnel.

Basically, Google Analytics is awesome.

Obviously, I use several tools to track my data and analyze it. But I strongly recommend Google Analytics.

If you’re a digital marketer, you need to know a thing or two about Google Analytics.

That’s why I wrote this article.

I want to give you three simple, straightforward, and actionable tips that will allow you to create better content.

Here’s the thing about analytics: all those numbers and metrics serve a purpose. They tell a story. They give you instructions.

They tell you how to become a better marketer.

The purpose of analytics is to show you what’s going on with your marketing and what needs to change.

Marketing isn’t a guessing game. You shouldn’t have to wonder: Is this working? You should know. And you should know because of data.

So, do you want to know what’s working and what’s not working with your content marketing?

The three numbers I’m about to show you do just that. They give you an accurate read of user behavior and tell you what you should do next.

1. Average time on page

It’s this simple: if you’ve got great content, people will read it.

And reading takes time.

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Speed readers can buzz through an article like this in about two minutes.

That’s insanely fast.

For most—mere mortals—this article will take 10-15 minutes to read.

If you want to find out how fast you read, take a test at myReadSpeed.com.

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Google Analytics gives you some insight into how your audience is reading. No, it’s not going to test their reading speed.

However, it is going to give you information regarding their time and behavior on the page.

This information comes from Average Time on Page in GA. It provides an insight into your audience’s interest level, reading speed, and overall engagement with a page.

As the name implies, it tells you how long the average user hangs around on a specific page.

If you’re producing content that’s 2,000 words in length and you find that people are leaving after just 30 seconds, then either you’ve got an audience consisting entirely of people who’ve participated in the Evelyn Woods Reading Dynamics course or they’re just not taking the time to read all your content.

Spoiler alert: it’s probably the latter.

It’s time to look at the Average Time on Page metric.

You can find it on the Behavior Overview report of GA.

  • Click on Behavior in the left-hand sidebar.
  • Select Overview from the menu that appears below.

You’ll see the metric among the stats that appear below the graph:

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Unfortunately, though, that number gives you an across-the-board average of all your pages. You need a report that shows you how much time your visitors are spending on individual pages.

You can create a custom report to show you that information.

There’s an easier option, though. Just import Avinash Kaushik’s Content Efficiency Analysis Report.

It will show how much time your visitors are spending on each page.

You can use this report to determine which type of content is “sticky”—that is, which blog posts tend to keep people hanging around the longest.

Once you know that, you can produce more of that type of content.

Here is the big idea behind the Average Time on Page metric.

Knowing how long users spend on a given page tells you how interested they are in the page.

Remember, it’s just an average. A reader who spends 20 minutes on the page will be balanced out by the reader who spends only two seconds on the page.

Taken as an average, however, time on page shows you how interesting and engaging your content is.

If your average time on page is really low, it may suggest that your content isn’t all that great.

Find the pages or articles that have the longest average time on page, determine what’s different about those pages, and use these principles when you create more content.

2. Referrals

One of the best ways to tell whether your content is resonating with people is to see whether other webmasters are linking to it from their sites.

That’s why you need to pay attention to the Referrals metric.

To view referrals:

  • Click on Acquisition on the left-hand sidebar of Google Analytics.
  • Select All Traffic.
  • Click Channels.

In the table that appears on the main screen, you’ll see that the first column is labeled “Default Channel Grouping.” It lists the various channels that include Social, Direct, Organic Search, and Referral.

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It’s that Referral metric that’s important here. Click on that link to view your referrals.

The table that appears shows you exactly where your inbound traffic is coming from. That’s great information to have, but it’s still not a complete story.

Why? Because it’s an aggregate number. In other words, it shows you how much all of your traffic comes from specific sites and doesn’t show which specific pages they’re linking to.

Fortunately, you can fix that by adding a new column to the table.

As I said, I love Google Analytics.

At the top of the table, you’ll see a dropdown menu labeled “Secondary Dimension.” Click on that:

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On the menu that appears, click on “Behavior.” Then, select “Destination Page” from the list of options that appear:

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Boom. Now you have a referral report that not only shows which sites are linking to your site but also which specific pages they’re linking to.

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Even better: the default sorting is by the number of sessions in descending order. So you can immediately see which type of content gets the most backlinks.

What do you do with that information?

Easy: create more content like the articles that have the most referrals. If your content is good, people link to it. It’s that simple.

Ultra-linkable content is good content. The more links you’re earning, the better you’re doing.

3. Interests

Marketing is all about reaching people.

This is especially true with content marketing.

If you want to connect effectively with your visitors, you have to communicate with them on their level. That’s why it’s a great idea to find out what their interests are.

Fortunately, Google Analytics has a report for that.

  • Click on “Audience” on the left-hand sidebar of GA.
  • Select “Interests” from the dropdown menu that appears below.
  • Click on “Overview.”

Now, you’re looking at a few bar graphs that show you the interests of your audience. The graph below is from a tech website.

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The first graph shows the “Affinity Category.” That tells you about the general hobbies and interests of people who’ve been visiting your site. Here’s how Google defines Affinity Categories:

Affinity Categories identifies users in terms of lifestyle; for example, Technophiles, Sports Fans, and Cooking Enthusiasts. These categories are defined to be similar to TV audiences.

The “In-Market Segment” graph shows you what your visitors are interested in purchasing. Here’s a definition of an in-market audience from Search Engine Watch:

An In-Market Audience is composed of folks who are actively searching and comparing your product/service. Individuals in this audience have indicated that they are actively in-market for a specific category such as “Autos & Vehicles” or “Real Estate” or “Travel” or any of the other audiences currently available from Google.

The “Other” graph gives you broad categories of your visitors’ interests. Google explains it this way:

Other Categories provides the most specific, focused view of your users. For example, while Affinity Categories includes the category Foodies, Other Categories includes the category Recipes/Cuisines/East Asian.

How does any of that help you produce better content? It gives you the ability to tailor-fit your blog posts to your readers’ interests while simultaneously boosting your brand.

For example, let’s say you run a men’s fashion e-commerce site. This week, you’re at a loss about what type of article you should write for your blog.

So, you fire up Google Analytics and view the interests of your visitors.

And then you have an “Aha!” moment.

You see on the “In-Market Segment” graph that 10% of your visitors are interested in “Employment.” They’re looking for a job.

You close GA, log in to your WordPress CMS, and type up an article titled “Here’s How to Dress for Success at Your Next Job Interview.”

Boom. The article gets shared more than most others on your site; it gets backlinks from various “life hacker” sites; and you even receive an honorable mention in GQ.

That wouldn’t have happened had you not checked the interests of your visitors.

You can dive deeper into each of these interest categories. For example, click “In-Market Segments” in the sidebar menu underneath “Interests.”

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This will display a breakdown of the traffic trends associated with the in-market segment.

You can see how each category of visitor is interacting with the site—their sessions, bounce rate, session duration, and goal completion (if you have Goals activated).

What’s next?

The impact of your content marketing efforts shouldn’t be a mystery.

Check Google Analytics regularly to see which types of articles your visitors appreciate the most. Then, produce that type of content on a regular basis.

You can replicate this model for any and every number in Google Analytics.

Simply ask yourself these questions:

  • What does this number/metric say about my audience?
  • How should my content change as a result?

Bounce rate, session duration, percentage of new sessions, number of returning visitors, service providers, operating system, screen resolution, browser, language settings, mobile traffic, acquisition date, user retention, pages per session—all of this information has to do with your users, your readers, your audience.

All you have to do is understand what the numbers mean and then make relevant changes to your website.

Conclusion

Now, hold on a second.

I just told you to “make relevant changes to your website,” but I need to offer a final disclaimer. That’s what this conclusion is for.

It’s tempting to go crazy and start changing your website left and right. “Ooh! A number! Change the strategy! Revamp the content! Switch up the headline!”

Let me caution you against doing that. Why? Because if you start changing everything, you’ll defeat the entire purpose of analytics, which is to understand exactly what’s working and what’s not.

To truly understand what’s effective, what’s not so effective, and how to make the right kind of changes, you need to do one more thing.

Split testing.

This article isn’t the place to explain split testing—I’ve explained some of those principles elsewhere.

Instead, this is the place to encourage you not to change things willy-nilly but to make strategic changes in a split-testing environment.

The advantage of A/B-testing individual changes is this: Your analytics—all those numbers I talked about up there—will become far more reliable, effective, and actionable.

Google Analytics paired with accurate split testing is a surefire way to make better content.

The better you get at reading and acting upon your analytics, the better content you’ll create.

How to Create a Micro-Job Website Like Fiverr with WordPress

Recently one of our readers asked if it was possible to create a Fiverr like website using WordPress?

Making a niche micro-job website has become a popular online business idea because it is easy to start, quick to monetize, and has low overhead.

A recent study showed that in 2018, more than 36% of US workers made money by freelancing their services online. That’s 1 in every 3 working adults in the United States.

Online job marketplaces like Upwork and Fiverr help connect those freelancers to employers for a small fee. However, they are not alone, there are many other micro-job websites built to cater to specific niches and industries.

In this article, we will show you how to easily create a micro-job website like Fiverr with WordPress without any coding knowledge.

Creatng a fiverr like micro-job site with WordPress

Things You’ll Need to Make a Fiverr Like Website

There are a few things you’ll need to start your own Fiverr clone and a micro-job website with WordPress.

First, you need to make sure that you are using the right platform. To build a micro-job website, you will need a self-hosted WordPress.org website (see: WordPress.com vs WordPress.org for more details).

To start a WordPress site, you will need the following things:

  • A domain name (This will be your website’s address. For example, wpbeginner.com)
  • A WordPress hosting account (This is where your website’s files are stored)
  • SSL Certificate (You need this to accept online payments)
  • A Micro-Job addon and theme

The set up will take less than 40 minutes, and we will walk you through every step.

Here are the steps you’ll take to make a job marketplace like Fiverr with WordPress.

  1. Setting up WordPress
  2. Setting up a micro-job website with WordPress
  3. Selecting payment methods and packages
  4. Changing branding and website content
  5. Testing your micro-job website
  6. Managing your micro-job website
  7. Resources to grow your micro-job website

Are you ready? Let’s get started.

Step 1. Setting up WordPress

To install WordPress, you need a WordPress hosting account domain name, and a SSL certificate.

Normally a domain name costs $14.99 / year, SSL certificate $69.99 / year, and WordPress hosting would cost you $7.99 / month.

This sounds like a lot of money if you are just starting out.

Luckily, our friends at Bluehost are offering WPBeginner users a free domain, free SSL, and 60% off on WordPress hosting.

Basically, you can get started for as low as $2.75/month.

→ Click Here to Claim This Exclusive Bluehost Offer ←

Bluehost is one of the largest web hosting companies in the world and an officially recommended WordPress hosting provider.

If for some reason you don’t want to use Bluehost, then you can take a look at our list of the top WordPress hosting companies.

Once you have purchased hosting, head over to our guide on how to make a website for step by step setup instructions.

Bluehost will automatically install WordPress for you when you signup. You can log in to your WordPress admin dashboard directly from your hosting account.

WordPress admin dashboard

Step 2. Setting up a Micro-Job Website with WordPress

Now that you have installed WordPress, it is time to add micro-job engine functionality to your WordPress site using a micro jobs theme.

First thing you need to do is install and activate the Microjob Engine theme. For detailed instructions, see our beginner’s guide on how to install a WordPress theme.

Microjob Engine is an app-theme, which means that it is designed to be an app with complete backend and front-end functionality.

Once you have activated the theme, you will be redirected to the theme’s welcome page. On this screen, you will need to enter your license key which you can find under your EngineThemes’ account.

Enter license key

Next, you need to click on the ‘Install Demo’ button to import and set up a demo website. This will allow you to quickly set up the website to look exactly like the demo. You can then replace the content with your own.

MicrojobEngine comes with two skins to choose from. Once you have imported the demo data, you can select one of the skins to use on your website.

Select skin for your micro-job site

Your website is now setup just like the theme demo. You can visit your website to see it in action.

Job marketplace like Fiverr Demo

Step 3. Selecting Payment Methods and Packages

Microjob Engine works with PayPal and 2Checkout out of the box. You can purchase addons to add other credit card payment gateways like Authorize.net, PayU, PayStack, and Stripe.

You can setup your preferred payment gateway by visiting the Engine Settings » Payment Gateways page in your WordPress admin area.

Set up payment metods

Packages Explained

Microjob engine allows you to earn money in two ways:

  1. You can get a commission when a job is finished
  2. You can sell packages allowing users to submit gigs for a certain amount.

Setting a payment barrier right from the beginning may prevent some users from signing up, but it will also help keep the spam away.

On the other hand, enabling free job posting will help you attract more freelancers to your website.

You can always change the settings once your website starts getting enough attention from both freelancers and employers.

To set up these options, you need to visit the Engine Settings » Theme Options page and click on the Payment Type tab.

Choose payment model

From here, you can enable or disable free posting. If you disable free posting, then you can add packages that freelancers can purchase to submit their offers.

Step 4. Changing Branding and Website Content

Next, you would want to change the branding and content to make it your own. You can do this by going to Appearance » Customize page where you can change the theme settings with a live preview.

Customizing your theme

Take your time and go through the different options and adjust them to your liking. Don’t forget to click on the Publish button at the top to save your changes before exiting the customizer.

Step 5. Testing Your Micro-Job Website

Microjob Engine Preview

Once you have set up your theme, it is time to thoroughly test every corner of your website.

Open your website in a new tab and try to use it as regular users. Start by posting an ad as a freelancer.

After that, browse your website as an employer by testing job listings and hiring a service.

Each user on your website whether freelancer or employer will get their own profile page. Freelancer profiles will show their details, bio, recent gigs, and ratings.

User profiles

Each user will also be able to manage their account from a custom dashboard. This is where all their chats, messages, and jobs are displayed.

User account dashboard

You may also want to make sure that you and your users can receive email notifications from your website. Sometimes WordPress sites run into an email deliverability issues. You can check out our guide on how to fix WordPress not sending email issue.

Step 6. Managing Your Micro-Job Site

Even though your users (both freelancers and employers) wouldn’t need to visit the WordPress admin area, you will still manage all aspects of your website from the WordPress dashboard.

You can see all orders placed on your micro-job site by visiting Engine Settings » Orders.

view all orders

It also comes with a review system for completed jobs.

You can also see finished jobs that need to be verified by visiting Jobs Verification page. From here you can approve, keep pending, decline, or verify a job status.

Once approved, the freelancer will be able to withdraw their money.

Managing job verification

To view all withdrawal activity, you need to visit Engine Settings » Money Withdrawl tab. On this page, you will see a list of freelancers who have withdrawn their earnings.

Money Widthdrawal

You can manage all site functions from the admin area of your WordPress site, and you can even peek into conversations between your users.

This helps make sure that freelancers are not insisting on clients to use other unverifiable payment methods. It also helps during the dispute resolution between freelancers and employers.

Step 7. Resources to Grow your Micro Job Website

Once your website is up and running, you would need to learn how to grow it and make more money. Let’s look at some of the resources that you can use to achieve these goals.

1. Extend your website

Using WordPress gives you access to thousands of free and paid plugins. These plugins are like apps for your WordPress website.

You can use plugins to add new features to your job marketplace and grow your business.

However with over 55,000+ plugins available, how do you know which plugins you should install?

Don’t worry we got you covered. See our expert-pick of the essential WordPress plugins that every WordPress site should use.

2. Marketing your job marketplace

Next, you will need to learn a little bit of SEO. Follow the instructions in our step by step WordPress SEO guide for beginners to get traffic from search engines.

Once you start getting some traffic, you need to know where your users are coming from and what they do on your site. This information helps you make informed decisions about growing your business.

This is where you’ll need MonsterInsights. It helps you install Google Analytics on your website. Most importantly it shows easy to understand traffic reports right inside your WordPress dashboard.

3. Performance

Microjob Engine is a powerful app theme with tons of cool features. However, as your website grows, it can be quite heavy on your servers.

To make sure your site performs well, you need to optimize WordPress performance and speed.

As your site grows you will run out of shared hosting resources. In that case, you will need to upgrade to a managed WordPress hosting or VPS hosting.

We hope this article helped you learn how to easily create a micro-job site in WordPress. You may also want to see our guide on how to increase your website traffic.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

The post How to Create a Micro-Job Website Like Fiverr with WordPress appeared first on WPBeginner.

A Guide To Making Your Corporate Blog Relevant

What’s your favorite piece of social media real estate? A Twitter or Facebook profile?

Although those are great, the very first thing I would start with is a blog. Why? Because companies that blog typically have 97% more inbound links than those that don’t, which means more search engine traffic.

And the stats get even better from there…

  • 61% of consumers have made a purchase based on a blog post that they read.
  • 60% of consumers feel positive about a company after reading its blog.
  • 70% of consumers learn about a company through its blog versus ads.

If those stats don’t convince you to start a corporate blog, maybe this infographic will.

why every business should blog

No matter what kind of a business you have, or how small or large your business might be, having a blog for your business helps you stay in touch with your customers.

A blog will draw your prospects closer because they can learn about your business and what you sell. Blogs help build customer loyalty, and they also help you create a personal relationship with your customers.

But that’s where things get a little tricky.

Because you’re writing directly to your customers and letting them have a conversation with you, while doing it in a way that markets your business, you can’t follow the same rules that apply to people who have personal blogs.

You need to be careful about the advice you follow on “how to blog” because that information isn’t always applicable to business blogging. Most of it is written by people and for people with personal blogs – they have much more leniency about what they post and how they post it.

If you’re here to do business, then you’ll have to blog a little differently.

For example, many bloggers tell heartfelt, personal stories infused with emotion, but that’s not going to work for you if you’re looking to improve your bottom line. You can’t write your opinion on controversial topics or vent in a rant on a matter that made you angry. You might end up hurting your sales if you did.

You also have to be careful about how much personality you pour into posts. Some bloggers curse like sailors or fling sassy remarks about, and that works for them because they’re not running a mid-sized business or a large corporation. Imagine if the CEO of Nike began swearing avidly on his website! Would that make you want to buy some running shoes? Probably not.

The point is when you own a business blog, you can’t play by the same rules as other bloggers do. You have to be more careful about presenting your words in a way that leaves a good impression with customers and potential clients and that helps you use your blog to market your business.

Here are 35 tips to help you do just that:

1. Never write about problematic clients

Writing about customers who skipped out on a payment or who were rude to your staff with the intention of being ‘helpful’ to your readers actually sends a message to potential customers that you’re not on their side or willing to do what it takes to create satisfied customers.

Plus, would you work with a company that may badmouth you? Or, even worse, your business? Businesses don’t like negative PR, so don’t make yourself look like a drama queen.

2. Always sound successful

I’ve seen some business owners blog about their quarterly losses and the economic crunch they feel. That just lets potential customers know that your business isn’t doing well and that they might be better off working with your competition.

And even if you were doing financially well, why on earth would you publish how much money you’re making? It makes you look dumb because all you’ll be asking for is more competitors. In case you didin’t know – where there is money to be made, businesses will flock.

3. Be careful with controversial subjects

This isn’t as easy as it sounds. Avoid sensitive topics, like sex and religion, but also stay away from sharing opinions or personal stances on potentially inflammatory topics like recent laws or industry practices. The old saying stands: if you can’t say anything nice, don’t say anything at all.

And if you happen to write about something controversial, make sure you have facts to back up your claims and try not to let your emotions get in the way.

4. Show values

Talking about the values your business supports or upholds is a good idea. If you believe business should be ethical, transparent and environmentally conscious, then certainly post about that – but do so in passing, and be careful with your thoughts. Downplay hard stances or strong opinions, and never speak ill of the competition.

One of the best places you can show the values your company believes in is your About page. And don’t do this in a boasting fashion, but instead do it by talking about the problems you can solve for your potential customers.

For example, if I were Southwest Airlines and had a blog, I would talk about how we believe in going the extra mile to help family members have a great experience. I would blog about all the little things that make this possible such as preferred seating for families. When you have a family, traveling isn’t easy. Because Southwest doesn’t have assigned seating, a lot of families may decide to not book a flight with them, but that could change if people knew about the preferred seating for families.

5. Don’t write for yourself

In business blogging, you’re always writing for your customers first and your business second. Your personal needs have to come way down on your list of priorities. Remember that your goal is to get sales, draw in new clientèle, and boost business by informing readers, not sharing warm fuzzies.

As you start blogging, you’ll notice that when you blog about things that help your customers, you’ll get more of them. And when you blog about how cool your company is, you won’t get any new customers.

6. Put your blog in its place

My first blog was an online marketing blog, and I made the mistake of using it as a landing page. That meant visitors would land on the blog and think, “Oh, free tips on marketing. Great!” I would have had them rather think, “Here’s an online marketing consultant I can hire.”

A blog is an add-on feature, and you should treat it as such. Marketing your blog and your business is just spreading yourself thin. You need one brand, not two separate brands. Having more than one will create confusion.

7. Remember your purpose

A business blog has one main goal: to get customers and sales. Blog about your products, your services, case studies, satisfied customer stories, specials, promotions, new releases, etc. Your blog is a marketing tool for your business, so go ahead and promote it in your posts.

8. Don’t be boring

Having a business blog doesn’t mean you need to be stiff. It’s okay to connect with potential customers on a personal level. Just be sensible about sharing, maintain a good balance of business information and personality, and shy away from writing whole posts about your kids or your favorite sport.

9. Try not to give away the farm

Blogs make it easy for people to pour out tons of free information, but free doesn’t make your business more money. Give away just enough information to demonstrate your knowledge and credibility to your readers, but reserve the actual techniques or how-tos for those who hire you, buy your product, or sign up.

And if you decide that you want to give away some of your “secret sauce,” do so by releasing that information in a free ebook or whitepaper. Before people can download it, make them give you their names, email addresses, company names, and phone numbers. This way, one of your sales people can follow up with them and convert them into customers.

10. Don’t be afraid to ask

Feel comfortable telling people what you’d like them to do because in many cases they won’t think of contacting you, clicking the Buy button or signing up for more blog updates until you put the idea in their heads. Use a call to action in every post if you can. Just change the wording so that it looks new and different.

11. Only blog on relevant content

At KISSmetrics, our ideal customer is a marketer who works at an e-commerce or subscription-based business. For that reason, we should be writing about all things marketing, right?

Guess again! We tried the approach of blogging on marketing-related content, but the visitors this type of content attracts don’t tend to convert into customers. Plus, brand recognition we get from this type of audience isn’t very beneficial to us as it isn’t our ideal customer.

We realized that our content needs to be fine-tuned to our audience. What I mean by this is that if you are targeting marketers who work at e-commerce companies, you can’t write about general e-commerce marketing. You need to get much more specific.

For example, at KISSmetrics, people buy our product to help analyze their traffic data. In an ideal world, we should only be blogging on content that helps marketers at these e-commerce companies analyze their data. Even if the content is on competitor products, it’s still a good move as long as it offers analytics advice relevant to e-commerce marketers.

Based on our data, that’s the type of content that converts blog readers into customers – at least for us. If you are going to write on your corporate blog, make sure your content is very specific to your target audience. Don’t go too broad, even if that means you get less traffic, as the broad content won’t drive any signups.


Blogging on niche content will decrease your traffic by 218% and increase your income by 692%.
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12. Don’t publish your best content on your site

Chances are you are not getting a few hundred thousand visitors a month on your blog. So, when you write an amazing piece of content, very few people will read it and share it on the social web.

For this reason, your best piece of content should be posted on someone else’s blog.

Just think of it this way. Blogs like Huffington Post, Entrepreneur Magazine, or Forbes probably get in excess of a 1,000 times, if not 10,000 times, more traffic than your blog. So if you publish your niche article on those sites, it will get more eyeballs because they have a much larger readership base.

By guest-posting, you’ll drive relevant traffic back to your site, generate more leads, and gain more blog readers.

This strategy is so effective that I myself guest-post five times a week. Guest-posting on sites like Forbes, Entrepreneur Magazine, and Mashable has been a strong strategy for all of my startups.

13. Train your readers to buy

Your readers won’t convert into customers unless you train them to buy. Blogging is a double-edge sword. Releasing great content is a great way to build up your traffic and brand, but people become so accustomed to reading your great content for free that they expect you to give away your product and service for free.

I know this may sound weird, but it is true. So true that I myself get over 20 emails a day from people asking me to give my services and products to them for free. Why? Because all of my blog content is free.

By no means should you make your blog content paid. Instead, you should train your readers to buy. The simplest way to do this is to have them make micro-commitments, forcing them to take an action to receive a benefit.

Here are some examples of micro-commitments:

  • Instead of giving people a free e-book, make them give you their emails to read the e-book. This will teach them that they have to give you something to receive a benefit in return.
  • Don’t just email your users the free e-book. Email them a link to it. This way they’ll be taught to “click” to receive a benefit. This will make it easier for you to get them to click on your “Buy” button later on.
  • Ask your readers to share your content every once in a while. A quick little message at the end of your blog post asking them to tweet your content will teach your readers to reciprocate.

By teaching your readers to take action, you are more likely to generate sales from your blog. When my buddy Timothy Sykes started to teach his readers to take action, he was able to increase his revenue by 84%. He made no changes to the product or service he was offering. He just taught his readers to buy.


90% of selling is conviction, and 10% is persuasion.
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14. Always be consistent

A lot of bloggers take their foot off the gas pedal, especially when their traffic stops growing.

Back in 2009, my Quick Sprout traffic was flat. It was so flat that I decided to slow down on my blogging.

In May of 2009, a bit more than 45,000 people visited Quick Sprout.

traffic may 2009

In June, I didn’t blog, which caused my traffic to dip by 21%.

traffic june 2009

Just because your traffic isn’t going up doesn’t mean it won’t go down. It took you a lot of time and energy to get your blog to where it is, so don’t be foolish – don’t take your foot off the gas pedal.

It took me 3 months to recover that 21% traffic drop, so don’t make the same mistake I’ve made. By being consistent, you will be ensuring that your traffic roughly stays the same, if not increases.

Whether it rains or snows, you need to keep a consistent blogging schedule.


If you want to continually grow your blog, you need to learn to blog on a consistent basis.
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15. Build a connection with your readers

I do this extremely well on Quick Sprout, but not as well on my corporate blogs – KISSmetrics and Crazy Egg. Every time someone leaves a comment on Quick Sprout, I do my best to respond.

Encouraging engagement is a great way to increase your revenue. The best way to encourage engagement is to respond to comments. It’s so effective that 68.1% of my revenue on Quick Sprout has come from someone who has commented before.

On KISSmetrics and Crazy Egg blogs, very few writers respond to commenters. For this reason, I myself started to reply to the comments on those blogs. It’s been helping a lot too – the repeat visit traffic is slowly increasing. Quick Sprout still gets the highest percentage, which sits at 40.8%, but I should be able to get KISSmetrics there within a year, and Crazy Egg within 2 years.

Without a strong connection to your readers, you won’t have many of them buying your product or service.

16. Monetize early

I used to wait till I had over 100,000 visitors before I monetized my corporate blogs. I did this with KISSmetrics and Crazy Egg. Boy, was that a huge mistake!

We didn’t really start capturing leads for KISSmetrics until our blog hit over 300,000 monthly visitors. With Crazy Egg, we waited till we had at least 200,000 monthly visitors.

The issue with waiting this long was that it took longer than it should have to find out that our reader base didn’t convert well into customers. Why? Because the traffic we were driving wasn’t very relevant to our product, which hits upon Rule #1.

We slightly shifted our focus with both of the blogs. At Crazy Egg, we started to write more content on conversion optimization, which is what our core audience is about. And at KISSmetrics, we started to produce more analytics-based content for e-commerce and subscription sites.

Sure, we still have a long way to go before our traffic becomes more qualified, but if we’d started monetizing earlier, we could have saved a lot of time and money.

By monetizing, you will quickly get a sense of where your blog stands and how qualified your traffic is. So, instead of waiting for you to get 100,000 visitors a month before you try to generate revenue from your blog, start testing the waters when you hit 10,000 visitors a month.


If you don’t value your time, neither will others. Stop giving away your time and talents.
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17. Collect emails

From my sidebar opt-in to my offer before each comment section, I have a handful of ways in which I collect emails on Quick Sprout. Once I collect an email, I then add you to an email drip sequence that pitches you my products and services.

This method is so effective, we do the same thing on the KISSmetrics’ blog. Through marketing automation, we then entice you to buy products from us.

If you are looking to drive sales through this approach, there are a few things you need to know:

  • It’s typically hard to collect emails unless you offer something for free such as an ebook or a course. That’s why I offer free ebooks and courses in exchange for your email.
  • Pop-ups collect more emails than anything else other than tactic. Your readers may hate it, so you’ll have to test how often to show the pop-ups to them, or else they may leave in frustration.
  • You’ll want to create an email drip sequence in order to convert email subscribers into buyers. If you aren’t sure how to do this, read this article.
  • You’ll need to use an email service provider to send out your emails. I use Get Response as it has some marketing automation built into its platform, and it’s affordable. If you are working with a small budget, Mailchimp has a free plan.

18. Write in the first person

Blogs are meant to be personal. Readers want connect with the human being, not the letters on a screen.

Start with a simple introduction that explains who you are and why you’re qualified to talk on the topic.

It’s okay to sprinkle in a bit of humor if you like, but not necessary.

Whatever you do, avoid the impersonal third-person writing style, which looks like this:

“[Company Name] has made several advancements in recent years.”

Instead, stick with the first person, which switches the example above to the following:

“We have made many advancements in recent years.”

Feel free to use the second person too by addressing readers as “you” from time to time.

19. Convey authoritative industry knowledge

If you decide to run a corporate blog, it should revolve heavily around your industry. The more niche you make it, the better off you will be.

With that in mind, stay abreast of the latest industry happenings, and touch upon important topics as they arise.

Stay in the loop about the latest news and trends concerning your industry, and pay attention to what thought leaders in your industry are doing and saying.

This will have you jumping out of your seat with new, creative ideas.

20. Skip posts about blog or website updates

To you, updates to your blog or website are probably pretty exciting.

Trust me, though: no one else cares. Sharing such news in your blog only shows that you are completely out of ideas.

If you find yourself tempted to share news about technical updates, sit down and start over. Better ideas can and will come to you—I promise.

21. Be prophetic

Be like Nostradamus from time to time by making predictions about the direction of your industry.

It may feel a bit risky—will readers come back and call you out if you turn out to be wrong?—but it’s a great way to expand your horizons when coming up with new topics to cover.

You don’t need a crystal ball to make this work.

Just stay informed about your industry and share educated predictions with your audience.

22. Express emotion

A big reason for running out of writing inspiration is feeling like you must hold in your emotions.

Here’s the thing: Readers appreciate it when you do, and it makes your content a lot more relatable.

Go ahead and express how you feel about stuff from time to time. For example, are you excited about that upcoming trade show, or are you dreading it?

Expressing your emotions should open up many new possibilities for spicing up your blog.

23. Share inside stories

Let readers in on how your company operates by occasionally sharing inside stories about interesting happenings.

Giving them a glimpse “behind the curtain” will keep them engaged and give you a lot more interesting fodder for your blog.

For example, in the weeks leading up to an important product launch, create posts about how the company is preparing.

When important new employees come on board, share the news.

24. Be personable but professional

Writing blog posts is much easier when you keep it personable. Still, because it represents your company, your blog should maintain an adequate level of professionalism.

Spice up blog posts with occasional quips about how you’re thinking or feeling about certain topics. Write as if you are having a face-to-face conversation.

Everything else will fall into place from there.

25. Go in-depth

All too often, corporate blogs merely skim the surface of the topics that matter to their audiences. Generic, fluffy posts are easy to churn out, to be sure, but they leave a lot to be desired.

Your industry blog will be far more compelling when you delve deeply into topics from time to time. If you’re worried about holding your audience’s interest through such topics, create a series of posts to break things up into digestible chunks.

This has the added bonus of keeping your readers coming back for more.

26. Interview people

I know, you’re not a journalist.

However, getting out there and interviewing important people in your industry is a great way to come up with interesting topics for your blog.

Of course, you don’t have to literally interview people face to face.

Through email and social media, you should be able to conduct at least occasional interviews that will give you all kinds of blog fodder.

27. Become an expert

You are surely very knowledgeable about topics that relate to your industry.

Kick things up a notch by focusing your attention on a very niche area, and learn everything you can about it.

By becoming an authority on a particular subject, you will be swimming with ideas that matter to your audience.

As you learn new things, additional ideas will spring to mind more easily.

28. Write listicles

A corporate blog needn’t be stodgy or overly prim and proper (in fact, quite the opposite).

Like Buzzfeed does, create posts in a list format, publishing listicles from time to time.

image01

Listicles are easy to write and fun to read even if they are written on dry topics.

29. Tackle tough topics

Corporate blogs tend to shy away from especially difficult topics.

Getting to the bottom of something that tends to stump people who rely on your products or services requires a lot of work, but it also gives you incredible ammunition for generating interesting blog posts.

Zero in on issues nobody seems to be trying to resolve, and commit yourself to solving them.

Whether you’re successful or not, share your findings with your audience.

30. Share memes 🙂

image03

I don’t care how niche your business is—there are sure to be plenty of pertinent memes out there regarding it.

Dig them up, and share them on your blog from time to time. Provide commentary regarding the meme to keep your blog plugging along.

If you strike out and can’t find many memes, create your own.

There are tons of apps for this, so there’s no excuse for not giving it a go!

31. Share findings from surveys and polls

Use apps and widgets to quickly and easily survey clients and prospects. Share the results, and comment on them in your posts.

Don’t be afraid to seek out surveys and polls from other sources too.

Even if they are not very recent, they will probably be interesting to your audience, and creating posts around them is fun and easy.

32. Be empathetic

On the one hand, you want to come across as an authority in your industry.

On the other hand, though, you want to connect with your audience to keep them engaged.

You can’t do that without showing a little empathy here and there.

When the situation warrants it, use phrases such as “…like many business owners…,” “…I know how it is…,” and “…I see that all the time…” to show your audience you understand them and to give your posts more personality.

33. Tie posts to current events when applicable

If a newsworthy event impacts your industry—even if only tangentially—go ahead and write an article about it.

On social media, this has the added bonus of potentially having your post appear in trending topic feeds.

Don’t go too far, though. You may find yourself trying to tie every current event to your industry, and that just won’t fly.

When it makes sense to do so, however, this tactic can work wonders.

34. Offer a free webinar

You’ve been seeing us do a ton more webinars on KISSmetrics lately because they do well. Not only do they help drive sales, but they drive a ton of traffic to our corporate site.

Typically, if you are looking to do a webinar, it has to be on a topic that benefits your readers. You can’t expect them to attend a webinar that’s just a sales pitch without any benefit to them. Instead, you have to educate them on a topic related to your product or service.

Within the webinar, you can mention your product or give them an exclusive offer if they buy within the next 24 hours.

35. Use a talented writer

blogger

I can’t emphasize this one enough: Whoever writes for your blog should be an innately talented writer.

Moreover, they should actually enjoy writing, and their enthusiasm should shine through in their work.

It’s plainly obvious when an industry blog has been written by someone who lacks the necessary writing chops.

Even if you must pay for it, make sure your content is penned—or typed, as it were—by someone who can truly do it justice.

How to hire an exceptional blogger

Unlike for most jobs, you don’t find world-class bloggers through job postings. It’s not because a lot of great bloggers are already busy. In reality, a lot of them are not. Not only that, most of them don’t even get paid well.

The simplest way to find a great blogger is to scour marketing blogs. Although your business may not be about marketing, it doesn’t matter in this particular case. A great blogger can write on any topic due to the fact that anything can be researched on the web.

The first thing you want to do is make a list of all the popular marketing blogs such as Copyblogger, Problogger, and Moz. Each of those blogs accepts guest posters, which is what you want to look for.

Typically, if a blogger was able to get his or her content published on one of those blogs, this person is a good enough blogger as each of those blogs has strict editorial guidelines.

What a world-class blogger looks like

Now that you have a list of potential bloggers to hire, you need to look for the following qualities:

  1. Traffic generation abilities – if the posts they are writing receive more social shares than other posts published on that same blog, it doesn’t necessarily mean that their content is better. It usually means they know how to generate traffic. Two of my blogs are run with content published by guest bloggers, and I’ve learned that some of these bloggers are great at promoting content, while others are only good at the writing part. You want to hire the ones that are good at both writing and promotion. Typically, if their content has more social shares, they understand content promotion.
  2. Conversational writing style – no one wants to read an essay. Blog posts are supposed to be conversational and fun to read. Look for writers that use the words “you” and “I” a lot within their blog posts. This is important because I’ve found that bloggers who don’t write in a conversational tone receive 31% fewer comments per post. You want more comments because that means more engagement, and engaged readers are more likely to convert into customers.
  3. Storytelling – you only have 8 seconds to grab the attention of your readers. That’s short! So short that it’s actually a second shorter than the attention span of a gold fish. One of the best ways to hook a reader is by telling a story. If the blogger can incorporate stories within each blog post, these posts will be more likely to be read.
  4. Analytical abilities – how do you prove a point? By using facts and data, right? You don’t want to hire a blogger who can’t prove a point. Why? Because I’ve found that blog posts that contain data and stats, assuming they are accurate, generate 28% more social shares. That means more traffic to your blog.

When it comes to evaluating bloggers’ abilities, you don’t have to look further than the points above. Sure, there are other important qualities a blogger should have. The advantage of finding these bloggers on other popular blogs is that those other qualities have already been pre-vetted for you. 🙂

Once you find a few bloggers that meet the requirements above, you’ll want to shoot them an email asking if they are interested in contractual gigs. Contract means you just pay them for every blog post they write.

What you’ll find is that most of these bloggers will want $100 to $200 for a blog post between 1,000 and 2,000 words. Paying more than $200 usually isn’t worth it unless your ROI warrants it. And paying less than $100 isn’t very realistic as most good bloggers spend four to five hours writing a great post. That means you would be paying them less than $20 an hour.

It’s as simple as that. There isn’t much more to finding a world-class blogger.

So what is the biggest factor that’s stopping you from corporate blogging?

Chances are it’s your lack of faith that blogging will produce revenue.

The last thing you want to do is spend weeks, if not months, blogging and generate no income from it, right?

To prove to you that blogging is an endeavor worth undertaking, I’ve created an infographic that shows you how blogging affects your bottom line.

How Blogging Affects Your Bottom Line

Conclusion

When blogging for business, your ultimate goal is to convert readers into buyers, so make sure that you put effort into helping achieve that conversion. Link to your sales pages within your blog posts, talk about what you can do for people and play up the fact that you’re a business with something to offer.

Remember that your corporate blog shouldn’t be the main attraction. It’s just a gateway to help readers discover your business and get them excited about the bigger and better things you sell.