regulation | The Blog Pros

February 16, 2022

Do AI Bots Need Some Regulations?

Look around and you will realize that artificial intelligence (AI) has found a place in almost every aspect of our daily functioning and is increasingly acquiring more space in our lives. Email spam filter, booking a cab, location-based services, using GPS while driving, voice commands on mobile — these are all examples of AI. As the customers and employees become smarter, there is a growing need for smart homes, and workplaces, and artificial intelligence (AI) can be seen acquiring more extensive responsibilities and coming up with an innovative offering.

In the series of AI innovations, there is another offering from AI, which is set to make our lives much easier and convenient, and it is chatbots. Today, organizations are actively using AI chatbots to promote their businesses, engage with customers better, and enhance their experience with a seamless personalized assistance. Growing competition, the need to keep up with ever-changing business landscapes, and the empowerment of consumers are making chatbots an essential presence. Not only are bots turning out to be instrumental in communication and engagement but also in cutting down costs and streamlining workflows. Moreover, chatbots are gradually finding the addresses of our homes. Machine learning capabilities and natural language processing have further opened gateways to the future, which was far from imagination once.

August 23, 2021

Technological Regulation From a Software Product Point of View

The Regulation Landscape With Techplomacy

Until recently, regulation and diplomacy were usually the jobs of governments and non-profit organizations. In 2017, technological diplomacy (techplomacy) was augmented as a cross-cutting foreign and security policy priority [1], [2]. There exist governments employing new roles such as technological ambassadors. Such people’s main duty is to liaise and connect governments to tech companies around the world. Countries are affected by certain companies as much as they are affected by other countries. These kinds of companies have become like a new type of nation, a fact that needs to be accounted for. Realizing the important role that they play in shaping our lives today and in the future, identifying the transformative and pervasive nature of a number of technological fields [3] such as artificial intelligence and social media, companies now play their part in shaping the regulation landscape.

Products, Then and Now

When streets and houses were first wired, electricity was only used for lighting. Electricity's ability to change people's lives was not immediately apparent. When the infrastructure was in place, though, products like the TV, radio, and telephone emerged.

July 31, 2019

Security: Additional Considerations

To understand the current and future state of the cybersecurity landscape, we spoke to and received written responses from 50 security professionals. When conducting interviews, we always wrap up the discussion with the question, "What have we not discussed that’s important for us to address in this research guide?"

Based on the number and depth of responses, there was still a lot on peoples' minds.

March 22, 2019

Compliance Ain’t Easy

I’m sure by now you’ve heard of GDPR and some of the large-scale data breaches that have occurred within it. If you haven’t heard of the GDPR, you’ve been living under a rock, or you’re like me, a United States citizen (it’s amazing how little we know about this oncoming train). If you’re seeing the four letters GDPR strung together for the first time, then you better jump on learning about it right now. Why? Let’s string together more letters — CPPA. That stands for the California Privacy and Protection Act. That’s a law modeled off the GDPR that goes into effect in 2020 (yeah, in nine months).

Compliance Isn’t Always Spelled GDPR

Maybe you’re not in an EU country and you don’t have any person’s data from there. Maybe you think that the CPPA won’t apply to you because you’re not in California and don’t have any person’s data from that state. However, do you collect credit card information? Are you compliant with the PCI rules? That’s the Payment Card Industry, by the way.