During the height of a global pandemic, when social distancing matters, and virtual jobs are rising in quantity and quality, societies are yet resisting changes that have become the new normal.
Nevertheless, the changes brought on by new technologies in the market are undeniable. American business magnate, Bill Gates, said, “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”