Cisco’s Always-On Commerce Renewals Platform

I had the opportunity to meet with Charulata Sharma, Senior Engineer, Cisco Systems to learn how they are using DataStax Enterprise to power the new Cisco Commerce Renewals platform, a faster and more intuitive e-commerce website that enables distributors, partners, resellers, and direct customers to quote, order, and manage service contracts and software subscriptions.

Cisco’s previous renewals platform, written years ago in Java with a relational database management system (RDBMS) backend, suffered from frequent and lengthy downtime and required significant person-hours for quarterly updates. Cisco needed a cloud-native compatible platform and a highly reliable database that was easy to migrate to, delivered fast searches, and supported an active-active data center model.