Yesterday, I was having a heated discussion on a ticket. Let’s just say I was disagreeing with someone else on said ticket, and as in any discussion, each time I posted a comment, I had to wait for the reply.
But how did I know when I got that reply? Not from the ticket page, which wouldn’t show me if the other person was writing and of course didn’t update itself when a reply was sent. Alas, I had to wait for the Slack notification, which prompted me to refresh the page.