11 Recommendations for Effective App Development

There are millions of mobile app available on app stores across various platforms. Lack of quality user experience and poor performance are key reasons why apps become unsuccessful. However, there are quite a few considerations that make an app better than the rest.

In this post, we would try to look at few best practices and technical considerations that can help you make the right decisions to create flexible and efficient apps.

Artificial Intelligence in Service Desks

“Flawless customer service facilitates opportunity more than anything else; the opportunity to exceed any and all expectations.” ~ Than Merrill, CEO & Founder, FortuneBuilders

Resolving customer issues at the earliest is as critical as delivering a new product or service to customers. While organizations strive to achieve better customer service by optimizing key metrics such as Mean Time To Resolution (MTTR), Defect Removal Efficiency (DRE), etc., Artificial Intelligence comes in handy in catering to our needs to be faster and accurate in providing resolution.

Knowledge Base

Knowledge Base

Four Ways to Improve DevOps Visibility

Overview

DevOps, by design, works quickly and accomplishes deadline-driven projects rapidly. With this high amount of project turnover, visibility into key operational data is easy to mismanage and can lead to simple mistakes, lack of optimization, and organizational misalignment. To examine the effect of DevOps Visibility, SmartDraw commissioned the 2019 DevOps Visibility Report. The results were decisive: each company surveyed is seeking ways to better DevOps visibility, and 84% of respondents list it as somewhat to extremely important to their organization. But achieving DevOps visibility is not always simple.

Roadblocks to Achieving DevOps Visibility

Respondents identified that visibility reports take skilled workers away from their other priorities. In a small, fast-moving, lean team, removing a skilled worker from a key deadline-driven task can cause performance and timeliness to suffer.