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Use a Chatbot To Generate Documents and E-Sign

Very recently, I was taking a flight and had to change my flight to the following day. Instead of jumping onto a phone call, I was able to work with a chatbot to reschedule. The bot was able to look up my information and saved me a lot of time, and saved me the hassle of listening to muzak waiting on hold.

These days, chatbots are all over the place. They are on websites, built into apps, and even built into intranets and communication tools like Microsoft Teams. According to IBM, chatbots can reduce customer service costs by 30% because they save on expensive call center calls, get answers more quickly for users who prefer to text rather than talk, and give you much more reliable data to improve customer experiences.

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Hands-On With Adobe Document Generation in Microsoft Power Automate

These days, people are looking to automate many everyday actions within their organization. In a world where people are more commonly having smart homes, people get more used to having the bots do much of the tedious work. By becoming more comfortable in this venue, people are expecting more ways to automate tasks at work.

One of the everyday tasks that people need to get done in their work is generating documents. Whether this is contracts, employee on-boarding paperwork, brochures, statements, or invoices, creating documents using Adobe Document Generation can save a considerable amount of time copying and pasting content into Word documents. What’s more, it can also ensure that things are on-brand and consistent.

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Make PDFs Searchable (OCR) After Importing Into SharePoint

Let’s say you scan a piece of paper and convert it to a PDF. Did you know your PDF can have its text and images processed to make it easy to search through? This also makes it easy for other applications like SharePoint, BOX, Dropbox, and others to index your content, so you can search for them in those applications.

Depending on which PDF engine you use, you might run into issues. Some PDF engines just take an image and create a PDF wrapper around it. Then, your file repositories can’t index it because it’s just a glorified picture of a page.

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Azure Logic Apps vs. Microsoft Flow

Which would you choose? Or should you be choosing at all?

Introduction

These days, you can’t go to a Microsoft conference where the question of “What is the difference between Microsoft Flow and Azure Logic Apps?” isn’t asked. For many people, they think the answer is binary; you need to use one or the other. While people have preferences, and perhaps even biases, it is important not to rule the other technology out, as you are likely missing out on opportunities for your organization.

You may also enjoy:  When to Use Logic Apps and Azure Functions

Personas

When Microsoft has answered the Azure Logic Apps vs. Microsoft Flow question in the past, personas generally played a role in deriving an answer. When it comes to “Power users” or even “Citizen Developers,” Microsoft Flow is generally identified as the tool of choice, in part due to it being the targeted audience for why the tool was created.