Chatbot Scripting: Storing Input Parameters From Client Applications in Teneo

Besides the natural language inputs of the user, client applications can also include input parameters in their requests to Teneo. The values of these input parameters can then be stored in for example global variables, so that they can be used by flows, integrations, etc. 

More details on how client applications can interact with Teneo can be found on the Teneo Engine client API page in Deploy your bot.

Quality Sense Podcast: Oren Rubin — Web Test Automation Challenges

In today’s Quality Sense episode, Federico Toledo sits down for a chat with the founder and CEO of TestimOren Rubin, an Israeli entrepreneur who has over 20 years of experience in the software industry. Testim is an innovative product in the test automation domain that seeks to alleviate the problems around flaky tests. Prior to founding Testim, he was the Director of R&D at Applitools, where they use advanced computer vision technologies to solve the challenges of UI Verification.

What to Expect?

  • In part one of the interview, the two discuss test automation challenges, particularly how to choose amongst the different test automation tools, highlighting their main differences, especially Selenium, Cypress, Playwright, Puppeteer and so on. 
  • In the second part, the two will talk about how AI helps test automation, differences between script-less testing tools and visual editors and more

Listen Here:

How a Bot Built in Teneo Can Make Proactive Suggestions and Offers

Sometimes we want our bot to give some extra information that the user did not explicitly request, such as special deals, promotions, and more. In Teneo, this can be achieved using prompt triggers.

Prompt triggers are tested after the normal flow execution, right before the response is given. If a prompt trigger matches, the flow containing this trigger will be executed and the resulting output will be added to the response. In the example below, the first part of the bot answer comes from the ‘User wants to order coffee’ flow, while the second, highlighted, part comes from a flow that has a prompt trigger:

5 Amazing Examples of Artificial Intelligence in Action

As scientists and researchers strive harder to make Artificial Intelligence (AI) mainstream, this ingenious technology is already making its way to our day to day lives and continues ushering across several industry verticals. From voice-powered personal assistants like Siri and Alexa to autonomously-powered self-driving vehicles, AI has been rearing itself as a force to be reckoned with. Many tech giants such as Apple, Google, Facebook, and Microsoft have been making huge bets on the long-term growth potential of Artificial Intelligence.

According to a report published by the research firm Markets and Markets, the AI market is expected to grow to a $190 billion industry by 2025. More and more businesses are looking to boost their ROI by leveraging the capabilities of AI. In this blog post, we are going to list out the applications of AI in use today. 

4 Cybersecurity Threats Expected to Rise in 2020

Cybercrime is on a steady rise and drastically impacts every industry imaginable. According to the Internet Crime Complaint Center of the FBI, cybercriminals cost consumers and business owners 2.7 billion dollars in losses in 2018

Couple that alarming statistic with the fact that CyberCrime Magazine predicts there will be 3.5 million unfilled cybersecurity jobs in 2021. Due to the shortage of cybersecurity personnel, many developers, hobbyists, and business owners are trying to proactively learn about security threats so they can keep their hard work safe. 

Timeline and Review of OpenAI’s Robotic Hand Project

Solving Rubik’s Cubes in Pursuit of Generalized Robotic Manipulation

Rubik's Cube

An impossible scramble. This scramble is impossible to solve using any known Rubik’s Cube algorithms without employing disassembly methods. Cube state rendered with MagicCube

Good robotics control is hard. Plain and simple as that. Don’t let the periodic videos from Boston Dynamics fool you: pulling off untethered back-flips and parkour are very rare skills for robots. In fact, as was readily apparent at the 2015 DARPA Robotics Challenge, falls and failures are the standard operating mode for state-of-the-art robots in the (somewhat fake) real world.

UX Design Trends to Look For In 2020


It's hard to believe, but 2020 means we will be heading into the decade’s final chapter. In these ten years, the internet has changed our everyday life. We have witnessed change and seen the reign of mobile, the introduction of a chatbot, IoT, AR, VR. As breakthrough as all of these new technologies have been, where I see and feel these transformations the most is in web design trends. It seems like UX design trends will be huge in 2020 as we will witness aesthetics and technology come together like never before.

You may also like: A Beginner's Guide to Creating an Interactive Chatbot Flow in Teneo.

A Recap

What is User Experience (UX) Design?

Positive Impact of Graph Technology and Neural Networks on Cybersecurity

Take a look into the future of cybersecurity

Breaches on the Rise

The Equifax security breach was among the worst ever in terms of the number of people affected and the type of information breached. Information such as names, SSNs, birth dates and addresses are considered the Holy Grail of personal data that allows hackers to gain access to anyone’s personal, financial, and health records.

While frequent incidents of security breaches have brought enough anxiety in corporate America, it’s the complexity of managing cybersecurity and addressing unanswered questions that really have enterprises nervous.

How the Tech Industry Can Help Fix Our AI Skills Shortage

In 2015, Uber opened a research facility around the corner from Carnegie Mellon University's National Robotics Engineering Center in a move positioned as a partnership between the two organizations. Within months, dozens of faculty members had left their positions for full-time roles at Uber, draining the center of much of its talent. Other major tech companies have followed a similar path — in 2018, Facebook launched AI labs in Seattle and Pittsburgh headed by former professors.

These stories provide a window into a tug-of-war that's been playing out between the tech industry and academia. Keen to build products and services that use AI and machine learning, tech firms, and other businesses have been hiring researchers and professors from universities, creating a shortage of academics who can teach the next generation of data scientists. The proportion of computer science PhDs who stay in academia has reached a "historic low," the Computing Research Association has said.