12 Secrets for Successful Digital Transformation

Digital Transformation reforms the way an enterprise functions. An Everest Group research found that 73% of companies failed to see any addition to their business value from their digital transformation efforts. In this blog, I will reveal 12 secrets to a perfectly executed digital transformation journey. 

1. Define Your Ambition

Success starts when your organization can answer questions like — What is the desired outcome of your transformation? Are you looking for more sales, revenue, cost-saving, or selling to new/existing customers? Where is your transformation headed in the future?

SKP’s Product Dev Master Class #02: Creativity and Innovation

[Sumith Puri has 16y 04m of Experience and is at a Principal Software Level in the Software Industry. An Ex-Yahoo, Symantec, Huawei, Oracle*, OpenText*, Finastra* (*Original Product Firms Acquired by these Companies). His Deep Rooted Expertise in Product Development, Technology, Java/Java EE Architecture and Development, Programming, Software Engineering is Shared via this Series of Articles. Please Note that the Images, Videos, Artwork, and Quotes are the Sole Property  of the Copyright Owner and Used Here for Non-Commercial Demonstration Purposes]


Innovation

There are various approaches to define Innovation. Innovation can have various or different meanings to various or different people. Since there are so many definitions for Innovation — As a student, I present the top 10 along with the sources or individuals who defined them. You may find individuals and sources from all walks of life providing their own perspective or a definition of Innovation itself. The remaining for you to find from the Internet as a TODO through your own efforts.

1. Innovation is “The creation of new products and/or services.” [Investor Words]
2. Innovation “Lowers the costs and/or increases the benefits of a task.” [Yost]
3. Innovation is “A patentable solution (external verified uniqueness) with a differentiated business model that changes the basis of business for that specific industry sector.” [Ray Meads]
4. Innovation is “To dare to challenge mainstream thinking and behavior pattern.” [Lars Christensen]
5. Innovation is “The practical translation of ideas into new or improved products, services, processes, systems or social interactions.” [The University of Melbourne]
6. Innovation Tournaments: “A new match between a need and a solution.” [Christian Terwiesch and Karl T. Ulrich]
7. Innovation is then “Simply new technology, i.e. the systematic application of (new) knowledge to (new) resources to produce (new) goods or (new) services.” [Maciej Soltynski]
8. Innovation is “The successful exploitation of new ideas.” [Ber]
9. Innovation is “The creation of something that improves the way we live our lives.” [Barack Obama]

That one definition that is accepted by most: Innovation is a) something fresh (new, original, or improved) b) that creates value

It is important we also quote from Wikipedia: 

Innovation is defined simply as a "new idea, device, or method."

However, innovation is often also viewed as the application of better solutions that meet new requirements, unarticulated needs, or existing market needs. This is accomplished through more-effective products, processes, services, technologies, or business models that are readily available to markets, governments, and society. The term "Innovation" can be defined as something original and more effective and, as a consequence, new, that "breaks into" the market or society. It is related to, but not the same as, invention.

Creativity

Creativity is the process of having original ideas that have value, more often than not comes about through the interaction of different disciplinary ways of seeing things.” [Sir Ken Robinson]

Wikipedia provides the following definition:

Creativity is a Phenomenon whereby something new and somehow valuable is formed. The created item may be intangible (such as an idea, a scientific theory, a musical composition, or a joke) or a physical object (such as an invention, a literary work, or a painting).

Creativity and Innovation

It is very important that one is able to appreciate the difference between Creativity and Innovation before getting ahead with further topics. 

Value + Creativity + Execution = Innovation

Something new is not enough for the definition of innovation. There are plenty of cases where something new has no new value ( a new color of a product or a new chemical produced that does nothing). Sometimes, the value creation results because the item is simply useful to us. We can create a lot of fresh or new things that are of no use and no value. It must create value to be innovative. Also note that the “something” could be a process, product, or service and can start as small as your ideas and thoughts in your brain. In that case, it might just be innovative thinking.

This piece from Business Inside Australia is apt in putting the right thought process across in an Organizational or Corporate Context, including Software Product Companies.

[The main difference between creativity and innovation is the focus. Creativity is about unleashing the potential of the mind to conceive new ideas. Those concepts could manifest themselves in any number of ways, but most often, they become something we can see, hear, smell, touch, or taste. However, creative ideas can also be thought experiments within one person’s mind. Creativity is subjective, making it hard to measure, as our creative friends assert. Innovation, on the other hand, is completely measurable. Innovation is about introducing change into relatively stable systems. It’s also concerned with the work required to make an idea viable. By identifying an unrecognized and unmet need, an organisation can use innovation to apply its creative resources to design an appropriate solution and reap a return on its investment. Organisations often chase Creativity, but what they really need to pursue is Innovation. Theodore Levitt puts it best: “What is often lacking is not creativity in the idea-creating sense but innovation in the action-producing sense, i.e. putting ideas to work.”]


SKP’s Product Dev Master Class #01: Innovative Thinking

[Sumith Puri has 16y 04m of Experience and is at a Principal Software Level in the Software Industry. An Ex-Yahoo, Symantec, Huawei, Oracle*, OpenText*, Finastra* (*Original Product Firms Acquired by these Companies). His Deep Rooted Expertise in Product Development, Technology, Java/Java EE Architecture and Development, Programming, Software Engineering is Shared via this Series of Articles. Please Note that the Images, Videos, Artwork, and Quotes are the Sole Property  of the Copyright Owner and Used Here for Non-Commercial Demonstration Purposes]

QUOTE A:  INTERESTING AND RELATED QUOTEQUOTE A:  INTERESTING AND RELATED QUOTE

Who Leads and Who Lags in the Race for IT Speed?

During February and March of this year, we surveyed 2,200 enterprise architects, application developers, and IT leaders to find out how fast their organizations can respond to change. Analysis of their responses showed that in the race to address change through application development at top speed, there were clear leaders. There were also organizations who lagged behind. Let’s see how they differ.

TLDR: Pressed for time? Check out our Leaders vs. Laggards infographic.  

Be An Effective Change Agent – Four Tips From a Software Architect

A primary requirement for a software organization today is to be able to introduce and maintain change at the speed of business. Driving innovation for any organization is no mean feat, but as holders of technical roadmaps, design patterns, and engineering practices, it is central to an architect’s role.

The ability to change software is holistically dependent on the software design as well as the systems, processes, and teams responsible for delivering it.  Architects must consider how to innovate across this landscape. That requires an understanding not only of the technologies and processes that can enable change, but also the complexities of adoption, both from a technical and organizational standpoint. 

The Impact of the Covid-19 Pandemic on Conversational AI

As a direct result of Covid-19, enterprises are advancing their plans to digitize and automate parts of their business not just to achieve better operational efficiencies, but to protect themselves from disruptions.

During the pandemic, many companies experienced significant increase in pressure from customers, while their number of available employees decreased. Many contact centers were unable to cope with demand or closed because of lockdown restrictions, leading to long delays in customer service queries, which dramatically affected the customer experience.

Balancing Macro and Micro Innovation to Drive Business Success

Everyone recognizes the transformative impact of great innovators like Steve Jobs, the former Apple CEO who drove the development of game-changing products like the iPhone and the iPod. These products are clear examples of macro innovation: groundbreaking inventions that created entirely new product categories, fueled extraordinary business growth and changed the way we live. Many of today’s most successful companies were originally founded on such macro innovation. But sustaining business success over time generally also requires another kind of innovation, often known as micro innovation: smaller, incremental improvements that enable the company to stay abreast of technology trends and respond to customer needs.  

To flourish over the long term, therefore, companies need a balance of both macro- and micro- innovation, which means they need to create a work environment in which both types of innovation can occur. However, most companies fail to achieve that balance: they limit their potential by focusing on either micro innovation or macro innovation, but not both.

DevOps and SRE, Chapter 1: When Innovation Becomes Mainstream

Abstract

Cloud-native applications are a type of complex system that depends on the continuous effort of software professionals that combines the best of their expertise to keep them running. In other words, their reliability isn't self-sustaining, but is a result of the interactions of all the different actors engaged in their design, build, and operation.

Over the years the collection of those interactions has been evolving together with the systems they were designed to maintain, which have been also becoming increasingly sophisticated and complex. The IT service management model, once designed to maintain control and stability, is now fading and giving place to a model designed to improve velocity while maintaining stability. Although the combination of those things might seem contradictory at first, this series of articles tries to reveal the reasons why the collection of practices that today we know as DevOps and SRE (Site Reliability Engineering) are becoming the norm for modern systems.

6 Ways Blockchain Technology Delivers a Glimpse of Future Innovation in Today’s World

For some time now, the focus has predominantly been on cryptocurrencies and their phenomenal rise to fame. Cryptocurrencies work on decentralized controls. These controls eliminate the need for intermediaries thanks to blockchain technology. As the number of cryptocurrencies introduced to the market increase, blockchain technology continues to grow in leaps and bounds.

This is the type of technology which has the potential to change the current monetary system. Blockchain goes beyond the possibility of controlling digital currencies and offering faster peer-to-peer transactions. It is part of an advanced ecosystem of emerging technologies.

Trust and Openness Are Key to Innovation

Would you trust your team members in this scenario? Well, metaphorically speaking, you'd better if you want to be innovative.

Innovation thrives on openness. While it’s common to think that innovation largely consists of revolutionary breakthroughs, in reality, it is much more common for it to be a slow and iterative process of gradual improvements and remixing of existing technologies in new and novel ways. 

You may also like:  How to Shift Your Internal Culture Towards Innovation

As such, being open with your own insights, and others doing likewise, is crucial to the innovation process.

Disrupt Yourself or Be Disrupted, Right?

We all know and admire disruptive innovations — the printing press, the internal combustion engine, the Internet, the iPhone, the Pet Rock (ha!), etc. Not as easily recognizable are the little innovations that have an impact in our daily lives.

It is the power of focusing on and harnessing these little ideas that David Robertson (@innonavi), a senior lecturer at MIT's Sloan School of Management and author of The Power of Little Ideas: A Low-Risk, High-Reward Approach to Innovation, finds so important to talk about.

Tom’s Tech Notes: How to Innovate Better [Podcast]

Welcome to our latest episode of Tom's Tech Notes! This week, DZone.com's research analyst Tom Smith chats with Dell Boomi CTO Michael Morton about how to innovate better. Learn who to approach about innovating, how to plan for it, and the importance of not just failing fast, but learning and implementing fast.

And, as always, you can find our podcasts on:

Middle Managers, the Flow of Ideas, and Innovation

It really does take a village, not just upper management.

Few people in an organization have been the focus of so much attention in innovation circles as middle managers. Depending on your point of view, they are seen as either an essential conduit by which information flows, or a barrier to the spread of ideas and knowledge.

Indeed, it’s a topic I myself touched upon when I looked at some new research from Wharton’s Ethan Mollick on the topic. Mollick suggested that middle managers are especially important in industries that require innovative employees such as biotech, computing, and media.

Relationships at Work Are Everything

Even at work, it's all about who you connect with.

Malcolm Gladwell famously shed light on the role of 'connectors' in his best selling book The Tipping Point. He regarded connectors as, obviously, people who know a lot of people, but more importantly, people who can connect different worlds and spot things in one world that can be applied in another.

Or as Gladwell himself said, "connectors are people who link us up with the world. People with a special gift for bringing the world together."

The Results Are In: Failure Is a Vital Part of Successful Innovation

Failure is the worst, until it isn't.

Failure has seldom been sexier, with advocates believing that if you're not failing regularly, you're not pushing the boundaries far enough. Such cheerleaders often evoke the spirit of Edison, who famously remarked that his thousands of failed experiments were a necessary precursor to the invention of the lightbulb.

Edison's notorious example merely serves to illustrate the importance of learning from each dead end so that you can be more successful next time. To take such constructive feedback from failure, it's vital that we understand the essence of what our failures represent.

How to Encourage Team Innovation in the Tech Workplace

It’s been more than 10 years since Gartner reported that between 60 and 80 percent of all IT budgets were being spent on simply “keeping the lights on,” and according to a new report from OutSystems, this is still very much the case today.

The low-code development platform company released their 2019 State of Application Development Report earlier this week, and their findings, reached with the insight of more than 3,300 IT professionals in the app development space, “broadly concur with industry analyst reports which estimate that ‘keeping the lights on’ activities consume around 75 percent of most IT organizations’ resources.”

Innovation Accounting in Scrum [Video]

A couple of years ago, I blogged on Innovation Accounting in Scrum, and the bringing of empiricism to product ownership. On Tuesday I gave a presentation on this topic to the Agile Northants UK meetup. There was a pretty good Q&A afterwards. The session was recorded and is available here.

Abstract: In Scrum a Product Owner can be described as a "value maximizer"...but how is value calculated? In this presentation we consider how empiricism ought to underpin any assessment, and at how the discipline of "Innovation Accounting" can challenge predictive value assumptions.