We interviewed the product managers at a number of the larger API-first companies that are based in San Francisco. The companies are all publicly traded, have TTM revenue of more than $100M and are in the fields of billing, security, communications and workflow automation.
The PMs were asked what were their favorite tools and what API metrics they cared most about. Where possible we identified tools and metrics that were common across all market segments, excluding the (many) edge cases that you’d expect when your customer base numbered in the 1,000s.