Tips, Expertise, Articles and Advice from the Pro's for Your Website or Blog to Succeed
Picture this: you’re about to enter a building in your neighborhood. This could be an office building, a market, a library. Your cell phone buzzes in your pocket, and you’re a bit distracted as you approach the front door. You...
The post What is UX Design? appeared first on Treehouse Blog.
Designers, developers, and other folks building products have the power and responsibility to influence how products are made—this is Design Ethics. As you create products, consider: How is it impacting others? Who could be hurt by this product? Who does...
The post Inclusive Design Series (4 of 4): Design Ethics appeared first on Treehouse Blog.
I’ve spent most of my career working with startups, as the sole designer or alongside a handful of designers. I’ve never worked with a user researcher whose sole focus is on user interviews and usability tests. It can feel intimidating...
The post Inclusive Design Series (3 of 4): The Importance of User Research appeared first on Treehouse Blog.
Improving or enhancing collaborative working is often one of the main reasons for choosing to implement online communication channels, such as Slack or Asana, but all too often, companies fail to get virtual teams and collaborative ways of working off the ground.
But why? There must be a reason why it is difficult to encourage virtual teams when you provide all the tools to facilitate it.
It seems intuitive that if you can step into the shoes of your customers and experience what they do, then you have a good chance of delivering exceptional customer experiences. It's perhaps for this reason that so many successful startups emerge from the personal pain of the founders.
Nonetheless, the importance of empathy to creativity was underlined by recent research from the University of Connecticut and the University of Illinois, which asked participants to imagine consumers eating a snack before then designing that snack on their behalf.
The definition of 'empathy' is apparently more complex than I thought. However, in the context of the workplace, I believe the following suits best:
Empathy is the power of understanding and imaginatively entering into another person’s feelings.
The concept of 'servant leadership' is certainly not new, but it's perhaps also fair to say that it's a concept that many still struggle to adopt.
Why Is Servant Leadership Crucial in an Agile Organization?
If any evidence were needed, a recent study from the University of Exeter Business School aims to provide it. It shows that tailoring training and recruitment to help managers with empathy, integrity, and trustworthiness has a profound impact on the productivity of the company.
A very interesting roundtable discussion at Skillsoft's Perspectives 2019 user conference. The discussion was hosted by Ron Hovsepian, Executive Chairman, Skillsoft. Participants included Xi Xi Jia, Global Head of Learning and Development CoE, RELX Group, Heber Sambucetti, V.P. Learning and Development, Accenture, and Jennifer Rinck, V.P. Learning, Hilton.
They discussed how learning is a critical part of each organization given the need to attract, keep, and reskill employees. RELX, the parent of Reed Elsevier, Lexis Nexis and more, has 30,000 globally distributed employees in 40 countries. Accenture has gone from 40,000 to 275,000 employees in the past five years and has 40,000 employees participating in their Skillpoint learning portal every month. Hilton has 17 brands and 400,000 employees and uses curated, global content to train employees worldwide. All three are delivering learning to team members on a continuous basis with compliance and inclusion being a big issue.