Quality assurance and software maintenance can be highly costly for the company; in many instances, companies are spending around 80% and even 90% (in some cases) of the software development budget on quality maintenance and keeping up with the standards. Defect tracking and management is a crucial step in the software development lifecycle(SDLC), which improves the probability of high-quality end products.
The later the defects are identified in the development stages, the higher the cost is likely to be to resolve them. In the traditional waterfall system, defect management was considered a small part of the development cycle and generally an afterthought. More often than not, defect tracking and management are presumed to be carried out in silos and are allocated only to the quality assurance department. The problem for the organization originates when defect tracking tools and strategies are not embedded in all stages of the development process and are conducted in isolated teams instead of a collaborated team effort.