Integrating With SaaS Applications – Example 3rd-Party Platform Integration

Integrating SAAS application workflow
The previous article in this series looked at a SaaS CRM connector integration example. The foundation for this logical diagram was researching a use case where customers were successful with a portfolio solution.

It's a starting point for the generic architectural blueprint that rises from several customer solutions that were researched. Having completed the outline of the blueprint details and the resulting logical diagram elements, it's now time to take a look as specific examples.

In this article, we'll continue building the previous examples by sharing how customers are integrating with third-party platforms in their architectures as SaaS platforms.

Integration Key to Experience: Container Platform Essentials (Part 5)

In my previous article from this series, we looked into the details that determine how your integration becomes the key to transforming your customer experience.

It started with laying out the process of how I've approached the use case by researching successful customer portfolio solutions as the basis for a generic architectural blueprint. Now it's time to cover various blueprint details.Image title

Integration Key to Experience: Common Elements (Part 2)

In my previous article from this series, we introduced a use case around integration being the key to transforming your omnichannel experience.

The process was laid out how I've approached the use case and how I've used successful portfolio solutions as the basis for researching a generic architectural blueprint. The only thing left to cover was the order in which you'll be led through the blueprint details.

Integration Key to Experience: An Introduction (Part 1)

For the past few months, I've been digging into integration as the key to the omnichannel experience.

It's an interesting challenge in that I've been given the mission of creating architectural content based on common solution adoption patterns. That's very different from most of the traditional marketing activities usually associated with generating content for the sole purpose of positioning products for solutions. When you're basing the content on actual execution in solution delivery, you're cutting out the chuff.