Part 1: Getting Going With the Starter Kit
Businesses depend on Slack for communication and Salesforce for data management. As one might expect, conversations in Slack don’t always correlate to changes in Salesforce records. Being able to share data between these two services can increase team productivity by eliminating the need to switch between them.
In December of 2021, Salesforce produced a video series explaining how to build Slack Apps using their APIs. Building on top of any platform can be intimidating: You have to learn about how authentication works, the methods you can call, the events you can listen for, and so on. Slack has excellent documentation and an SDK, Bolt, which reduces a lot of boilerplate logic, getting you more quickly from an idea to an actual app.