Business process management is about getting the work done. Love it or hate it, processes are the core of a business. They exist in every department and team and are critical to the outcome of operations. Business processes are like a blueprint that defines the pathways and flow of activities that run within and between different business functions, like an employee onboarding process or an invoice approval process.
But moving from point “A” to point “B” along these pathways, and doing it as efficiently as possible, doesn’t come without effort. It takes time, resources, and a bit of good planning to make sure your blueprint is sound and work is running smoothly. That’s where BPM comes into play.