Building a Bot As an Alternative to Classic User Interface. Why Is It Better?

Creating a Bot with NASA API and Azure Bot Services, including Language Recognition: Part 1.

NASA BOT graphic

My team and I were working on an open-source customer project in the aerospace domain that provided scientific data for students and university data scientists. After several attempts to build a classic Web UI application, we moved to a simplified Bot Flow. And this is why and how.

Dialogflow vs. Lex vs. Watson vs. Wit vs. Azure Bot

Chatbots are a revolution in customer communication. Nowadays, companies are relying heavily on chatbots to automate and reduce the workload of humans.

At Kommunicate, we evaluated many chatbot building platforms for various use cases such as customer support and service. Below is the list of chatbot platforms that got our attention.