The software testing space saw a paradigm shift in testing methodologies from manual to test automation with the new technologies. Digitization certainly comes with benefits, such as increased productivity; at the same time, it also results in the complexity of applications. Fintech applications are the best examples of banking services to complex app-based applications. The challenge is to provide the most satisfactory customer experience on these applications and perform well. Software testing is the game-changer and will play a vital role in this fast-paced DevOps world. It would be difficult for organizations to retain the best possible customer experience while delivering faster products to the market with traditional test automation approaches.
Let's understand more about test automation and how it is inadequate in handling new age practices and customer expectations.