5 Ways to Drive Results With Conversational AI

Communication drives businesses and strategically implemented artificial intelligence (AI) and machine learning (ML) can tangibly improve your business results. A wide variety of AI and ML solutions are now available to integrate with API-enabled Unified Communications as a Services (UCaaS) solutions. This article will provide an overview of major use cases that have been successfully built and deployed so you can get an idea of where your opportunities lie. The specific examples have been implemented and are available with the RingCentral Office unified communications suite.

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Using RingCentral Toll-Free SMS APIs

RingCentral toll-free SMS APIs.

Toll-Free SMS is the ability to send and receive SMS text messages on a toll-free number. In the US, this means numbers with toll-free area codes including 800, 888, 877, 866, 855, 844, and 833. A popular reason to use toll-free numbers for SMS is that they can be used for high-volume Application-to-Person (A2P) messaging and are much easier to gets started with and less expensive than Short Codes, which require a lengthy application and approval process.

This article covers why toll-free number SMS is useful and how to send and receive messages for toll-free SMS via the RingCentral API.