Author: Aman Kandola

Setting up your own servers requires a lot of up-front investment and ongoing maintenance. That’s why most technology companies today use an Infrastructure-as-a-Service (IaaS) provider for their compute needs. Cloud providers like Amazon Web Services (AWS), Google Cloud, and Microsoft Azure take care of infrastructure tasks like provisioning new machines and keeping them up to date for you, and their services free up your team to focus on building valuable new functionality for your application.

This post is the fourth in a series about what developers need to keep in mind when sorting out security and compliance for their application. Cloud-based companies frequently need to prove that their software is set up with security best practices in mind. Compliance standards and certifications are an effective way to communicate a company’s security posture and build trust with customers.

As SaaS applications usually collect and process sensitive user information, keeping this information secure is key to building user trust and ensuring long-term business success. One of the ways for SaaS providers to communicate how exactly their users’ data is kept safe is through compliance with security and privacy standards. Compliance certifications are an effective way to communicate that you’re meeting industry standards and handling user data in alignment with customer expectations, all through a standardized report that customers know how to read.

This post is the second in a series about what developers need to keep in mind when sorting out security and compliance for their applications. The first article in this series covered how to build security for user communications, and in this one, we will review what kinds of compliance certifications and regulations exist for SaaS applications, what these certifications mean for developers, and how to begin the certification process for compliance standards.

Modern SaaS application providers handle sensitive user information every day, from customer names and email addresses to application code and third-party API secrets. It is thus more important than ever for web applications to adhere to the highest security standards, not only to maintain their business reputation and avoid financial losses but also to protect their users.

Customer communications is one of the components of SaaS security that is often overlooked. In this article, we cover why you should look closely at how secure your customer communications are and implement strict security measures for emails, push notifications, and other communications you send to your users. We also offer some recommendations to get you started on this security journey.