Trigger Salesforce Assignment Rules and Send Notifications From MuleSoft

In many MuleSoft integration projects, there is a requirement to create lead or case records in Salesforce. Organizations typically use the lead assignment rule and case assignment rule to automatically assign new leads or cases to the users or queue.

When we create leads or cases from MuleSoft using the Salesforce connector, by default it does not trigger the assignment rules and does not send email notifications to owners.

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