If you ask people to come up with popular attributes for “Agile” or “agility,” Scrum and Jira will likely be among the top ten featured. Moreover, in any discussion about the topic, someone will mention that using Scrum running on top of Jira does not make an organization Agile. However, more importantly, this notion is often only a tiny step from identifying Jira as a potential impediment to outright vilifying it. So, in March 2023, I embarked on a non-representative research exercise to learn how organizations misuse Jira from a team perspective as I wanted to understand Jira anti-patterns.
Read on and learn more about how a project management tool that is reasonably usable when you use it out of the box without any modifications turns into a bureaucratic nightmare, what the reasons for this might be, and what we can do about it.