Software quality describes the characteristics of a software product that make it capable of meeting the needs of its users and stakeholders. Basically, it measures how well a piece of software performs the functions for which it was designed, as well as how well it complies with its requirements. The quality of a software product can play an important role in its success and users' satisfaction.
According to a report, the economic impact of bad software quality in the US is approximately $2.08 trillion. It covers failed software projects, inadequate software quality in legacy systems, and operational software failures. Besides the monetary loss, bad software quality tarnishes the brand's reputation.