The DORA metrics are pretty much an iceberg, with the five indicators sticking out above the surface and plenty of research hidden beneath the waves. With the amount of work that has been put into that program, the whole thing can seem fairly opaque when you start working with them. Let’s try to peek under the surface and see what’s going on down there.
After our last post about metrics, we thought it might be interesting to look at how metrics are used on different organizational levels. If we start from the top, DORA is one of the more popular projects today. Here, we’ll tell you some ideas we’ve had on how to use the DORA metrics, but first, there have been some questions we’ve been asking ourselves about the research and its methodology. We’d like to share those questions with you, starting with: