Managing a cross-functional team is an optimal way to overcome fragmentation and organize effective teamwork for the best project results. But this is not a group of people with similar jobs, such as a marketing team, IT department, or sales department. A cross-functional team rather includes people with different expertise from different departments within one unit.
What Is a Cross-Functional Team?
It is a group of people with diverse backgrounds who come together to achieve one common goal. It usually includes employees from all or any levels of the organization.