Realtime Challenges for Audience Engagement

What Is Audience Engagement?

A simple example of online audience engagement could be a Livestream with a host and a chat system for audience members to interact with each other in real-time. Other audience engagement solutions include features such as chat or QAs for participants to communicate while sharing an experience, such as a Watch Party, polls, quizzes, and leaderboards.

Typical audience engagement features

Device and User Presence

One aspect of audience engagement is the ability to know who’s participating in a virtual event or a user’s “presence”. Closely linked to presence is the user’s state, for essential functionality such as indicators when someone is typing a message into a chat window, or the real-time location of a device.