When I was introduced to the concept of Completed Staff Work, I felt like I had been handed a secret management technique. I had been a manager for several years and never heard of it, so it felt like a big secret when I did. And the idea simply exploded how I thought of my work as a leader.
So, let me share with you one of the most powerful management concepts I’ve encountered: Completed Staff Work. A standard for determining whether or not you’ve done enough work on a problem, the concept of Completed Staff Work involves useful techniques to