When it comes to usability testing, there are two main methods to choose from: moderated and unmoderated. But what is usability testing, and which of the two design techniques should you use?
Comparing moderated vs unmoderated usability testing is important when you’re planning the customer’s entire journey on your website or application. You need to make sure that your interface is intuitive, your buttons are in the right place, and even your copywriting is on point.