Businesses no longer view digital transformation solely as a source of innovation. It has become a requirement for business continuity, enabling teams to work anywhere and organizations to rapidly adjust in the face of a COVID-19 crisis.
While remote working is here to stay, the future is a hybrid working model. This new system of working is a game-changer, and the faster businesses acclimatize, the quicker their productivity will rise. As enterprises move from the Respond stage to the Renew stage, their primary focus should be on building digital resilience through digital fluency. In the long run, companies can mitigate risks, swiftly adapt to change, and come out of future crises stronger.