What are MTTx Metrics Good For?

Introduction

Data helps best-in-class teams make the right decisions. Analyzing your system’s metrics shows you where to invest time and resources. A common type of metric is Mean Time to X or MTTx. These metrics detail the average time it takes for something to happen. The “x” can represent events or stages in a system’s incident response process.

Yet, MTTx metrics rarely tell the whole story of a system’s reliability. To understand what MTTx metrics are really telling you, you’ll need to combine them with other data. In this blog post, we’ll cover: