One of the impacts of the Covid-19 pandemic has been the increased urgency with which firms approach digital transformation. These initiatives aim to improve customer satisfaction, retention and acquisition through the development of modern applications to increase agility for faster delivery of products and services.
Modern application development necessitates breaking down applications into smaller value streams, delivered as independent services by agile teams via the cloud. But in order to do this, teams must of course possess the requisite skills to build, deploy and operate secure, cloud-native applications. Increasingly, firms that fail to ensure service teams develop these skills will struggle with digital transformation.