Resiliency isn’t something that just happens; it’s a result of dedication and hard work. To reach your optimal state of resilience, there are some crucial SRE best practices you should adopt to strengthen your processes.
Increase Cognitive Capacity With Runbooks
As you know, failure is not an option… because actually, it’s inevitable. Things will go wrong, especially with growing systems complexity and reliance on third-party service providers. You’ll need to be prepared to make the right decisions fast. There’s nothing worse than being called in the wee hours of a Sunday morning to handle a situation where thousands of dollars are going down the drain every second. Your brain is foggy, and you’ll likely need time to adjust to the extreme pressure of a critical incident. In these cases (and really, all cases where an incident is involved), incident runbooks can help guide you through the process and maximize the use of time.