Why Usability Testing Is So Important

Usability testing is software black-box testing that helps you check if the product is easy to learn, easy to understand, and intuitive. Testers examine the ease with which the user interfaces work. We test whether the application or the product is user-friendly or not.

Usability testing is a method of testing and observing the behavior of the users to find out what works and what doesn't work. Users perform specific tasks and the process observers observe body language and emotions. Observers also encourage users to speak while testing and using the application. Through this process, we can get qualitative and quantitative data and figure out usability issues with a product.