By now, most businesses have completely adopted the remote work model, but few can sail a smooth ship. I’d know. Having worked for businesses with chaotic processes, I know for a fact that it’s difficult to manage a remote team if you don’t have the right tools, the right resources and a single version of truth for team members to access.
Plenty has been said on tools and resources; that won’t be the primary point of this article. What business leaders need to know in deeper detail is the “single source of truth,” a relatively new term in business jargon, borrowed from information design and theory.