Robotic Process Automation (RPA) is the technology that allows businesses to configure computer software or a "robot" to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications mimicking human actions. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive and mundane tasks. What acts in the favor of an RPA software is that unlike humans, robots never sleep, make zero mistakes and costs a lot less than an employee.
According to Gartner, RPA is the fastest-growing segment in the worldwide enterprise software market. Gartner predicts that by the end of 2020 the RPA services are going to be valued at $5.98 billion.