Let's talk about today's Swiss army knife software systems called "Enterprise Resource Planning Systems" (ERP systems). These are really powerful tools, no question, but in some situations, they can cause more harm than good — especially when they are really old and called "legacy systems." So, I want to tell a fictive story that shows how an organization can get deep into trouble. For this, I’ll try to use Nick Tune’s brand new Core Domain Patterns and Wardley Mapping (if you aren't familar with Wardley Maps, I recommend watching the YouTube video "Investing in innovation").
For understanding the context around ERP systems better, we first take a brief look at the role of IT systems in the past decades: