There are a lot of ways to leverage ChatGPT for WooCommerce. However, if you aren’t well-versed in using AI tools – in particular ChatGPT – it can be hard to get a grip on how things work. For example, you might still be in the dark about some cool plugins and integrations that are possible between ChatGPT and WooCommerce. In this article, we’ll go over some interesting ways you can use ChatGPT in WooCommerce to optimize and improve your store. Let’s get to it!
If you're starting an ecommerce site, you'll need a platform that can help you run your online business efficiently. There are many options available, but WooCommerce and Magento consistently show up on short lists. To cut through the fog and simplify things for you, we've put together a detailed comparison of these two popular ecommerce platforms.
If you’re planning to launch an ecommerce store, selecting the right platform to run your online business is one of the most crucial Aspects of the process. This is because it will determine a lot of what you can and can’t do, how you’ll do it, and what it’ll cost you. While there are various options available, WooCommerce and Shopify are two of the most commonly recommended platforms. Given the conflicting opinions you get when comparing Shopify vs WooCommerce, it can be tough to know what to believe. To help you make an informed decision, we have compiled an in-depth comparison of these two ecommerce heavyweights.
Hey, WordPress fans, we are back with the latest roundup of WordPress news and events from the past month. This is the May 2023 edition of “This Month in WordPress with CodeinWP.”
It’s no secret that abandoned cart emails are an incredibly effective marketing tool. Studies have shown that the average open rate for abandoned cart emails is around 49%, with a 8.38% click-through rate. That means you can potentially recover up to two out of every three abandoned carts by using this method. But sending a […]
Building and maintaining a high converting audience is tricky. You need to be sure your products appeal to your customers plus leverage a number of marketing techniques to keep new leads coming in and old customers returning. A great way to market is with upsells. And the best part is that this technique comes in […]
Having multiple shipping and payment methods can be critical to increasing your WooCommerce store’s conversion rate. But with so many options you may sometimes need to restrict the availability of specific shipping methods based on multiple factors. For example, you might disable free shipping for certain products or regions overseas. In this article, we will […]
Are you looking to add a product question and answer section in WooCommerce?
Adding a Q&A section enables customers to ask questions about the product before buying it, and see the questions and answers of other customers. This helps recover abandoned cart sales and improve customer engagement in your store, and reduce support requests.
In this article, we’ll show you how to easily add product questions and answers in WooCommerce.
Why Should You Add Product Q&A in WooCommerce
You may have noticed the product question-and-answer section on popular eCommerce websites like Amazon, Target, Best Buy, and more.
Adding a product questions and answers section allows customers to ask questions about a product right there on the product page.
You or your customers can then answer that question and it becomes visible to all other new customers who may have the same question in mind.
Over a period of time, your product page will have its own frequently asked questions section, which will help increase sales and reduce abandoned cart rates.
Adding a question and answers section to your online store also allows you to curate user-generated content which improves your WooCommerce product search rankings.
That being said, let’s see how you can easily add product questions and answers to WooCommerce.
Upon activation, go to the YITH » License Activation page and enter your license key. You can find this information under your account on the plugin website.
Don’t forget to click on the Activate button after entering your license key.
Next, you need to go to the YITH » Questions and Answers page to configure plugin settings.
From here you need to scroll down to the ‘Question Approval’ option and simply toggle the switch to ‘Yes’.
Once you do that, the questions on the product pages will have to be approved by an administrator before they are displayed on your WooCommerce store.
Next, you need to scroll to the ‘Show on Product Tabs’ option.
Here, you need to toggle the switch to ‘Yes’ so that the plugin will automatically add a ‘Questions and Answers’ section to product pages.
After that, don’t forget to click the ‘Save Options’ button to store your changes.
Now, you need to switch to the ‘Advanced Settings’ tab.
From here, simply toggle the ‘Vote Question’ switch to ‘Yes’ if you want to allow users to vote on product questions.
Next, you can choose if you want to get an email notification once a question is submitted on your website.
Simply select the ‘Notification in HTML Email’ option from the dropdown menu next to the ‘New question notification’ field.
Similarly, you can also choose the ‘Notification in HTML Email’ option in the ‘New answer notification’ field if you want to receive an email once a question is answered on your site.
Your user can also receive a notification once the question submitted by them is answered.
To enable this, you need to toggle the switch next to the ‘User Notification’ option to ‘Yes’.
After that, you can review other settings. The default options would work for most websites but you can change them if needed.
Finally, don’t forget to click on the ‘Save Options’ button to save your changes.
You can now visit your website to see the Questions & Answers section appear on your product pages.
From here, your customers can submit their questions.
Moderating Questions and Adding Answers
You will receive an email notification for new questions submitted by the users. You can also view them by visiting the Questions & Answers » All discussion page.
You can sort entries here by ‘Content not approved’ or ‘Unanswered Questions’.
You can also take your mouse over a question and click ‘Approve’ to make it live.
To add an answer to a question, you can simply click on the ‘Edit’ link below that question. On the edit screen, scroll down to the ‘Your Answer’ section to answer the question.
Repeat the process if you have more unanswered questions.
This is how the product questions and answers section looked on our demo store.
2. Adding a Product Q&A Section Using a Free Plugin
If you want to use a free plugin to add a product Q&A section to your WooCommerce store, then this method is for you.
Upon activation, click the Product Q&A menu from the WordPress admin sidebar which will direct you to the ‘Product Q&A Settings’ page.
From here, simply check the ‘Load More’ option if you want to add a ‘load More’ button to your product Q&A section.
Adding this button will allow customers to load older questions and reduces the page load time if a product gets a ton of questions.
Next, you need to choose a page size.
This means that you need to select a default number of questions that are shown in your Q&A section.
All the other questions will be hidden from view. Users will be able to access those questions after clicking the ‘Load More’ button.
You can also change the text used for the ‘Load More’ button to anything you like. For instance, you can call it ‘Load more questions’.
Next, you need to choose a layout for your product Q&A section from the dropdown menu next to the ‘Layout’ option.
You can choose the ‘Normal’ option if you want to display the Q&A section in paragraphs.
On the other hand, you can also display your questions as an Accordion menu. This means users will need to click on a question to view the answer.
Once finished, don’t forget to click the Submit button at the bottom to save your settings.
Managing Product Question and Answers
After plugin configuration, simply visit any product page on your store. You’ll notice a new Q&A tab added there.
Clicking on it will display the ‘Q&A’ section where customers can submit their questions.
You will receive an email notification when a user submits a question.
Now, to answer customer questions, you need to go to the Products » All Products page from the WordPress admin dashboard.
From here, simply click the ‘Edit’ button under a product to open up its’ ‘Edit Product’ page.
Next, you need to scroll down to the ‘Product Data’ section and click the ‘Q&A’ tab from the left column.
Here, all the questions submitted on that specific product’s page will be displayed.
Now, you need to simply type the answer to a customer query in the ‘Answer’ field.
If you want to delete a question because it’s inappropriate or irrelevant to your product, then you can also do that by clicking the Delete icon on the right corner of each question.
You can also uncheck the ‘Approve’ option if you don’t want to display the question on the product page.
After you have answered the product questions, go to the top of the page and click the ‘Update’ button to save your changes.
Now, you can visit the product page to see the Questions and Answer section in action.
We hope this article helped you learn how to add product questions and answers in WooCommerce. You can also check out our top picks for the best WooCommerce plugins to grow your store, and our beginner’s guide on how to add web push notification to boost sales.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
A few weeks ago, WPTavern highlighted the recent spike in payment fraud via Stripe on WooCommerce websites. While this issue itself is not new, this post was triggered by a discussion on the Advanced WordPress Facebook Group, by several developers who noticed that their clients’ websites were affected by similar incidents. And they are not […]
Interested in starting a business and considering using the internet to conduct your transactions? Do you long for the day when you can sit back and watch as your online store generates passive income without any effort on your part? It’s natural to wonder how to sell online without keeping your own inventory or how […]
Creating an online storefront is already easy thanks to WooCommerce. But what if you need to make sure that only customers in select geographic areas can buy your products? Or perhaps you’d like to use flat shipping rates for local orders? Or if you want to offer in-store pickup options? The quick and easy solution […]
Do you want to enable maintenance mode for WooCommerce without affecting other parts of your WordPress website?
Maintenance mode allows you to show a user-friendly notice to shoppers instead of a broken eCommerce site. You can even enable maintenance mode for specific product pages or areas of your WooCommerce store.
In this guide, we’ll show you how to enable maintenance mode for WooCommerce.
Why and When You Need to Enable Maintenance Mode for WooCommerce
At other times you may need to put your WooCommerce store into maintenance mode, while leaving the rest of your site open.
This could be because there’s a problem that’s only affecting your online store, and not the rest of your website. For example, you may be unable to process customer payments. In this case, maintenance mode can stop customers from encountering the error and having a bad shopping experience.
You may also be adding an online store to an existing website and want to keep those pages private while you work on them.
An engaging ‘coming soon’ page can also create a sense of excitement and anticipation while you build your store behind the scenes. You might even encourage shoppers to get ready for the launch by following you on social media, joining your email list, or even entering a WooCommerce contest.
That being said, let’s take a look at how to easily enable WooCommerce maintenance mode without affecting the rest of your website.
Enabling Maintenance Mode for WooCommerce
The easiest way to enable maintenance mode for WooCommerce is by using SeedProd.
There’s a free version of SeedProd that lets you create a maintenance mode page. However, we’ll be using the premium version as it lets you put your WooCommerce store into maintenance mode while keeping the rest of your site available.
The first thing you need to do is install and activate the SeedProd plugin. For more details, see our guide on how to install a plugin in WordPress.
After activating the plugin, SeedProd will ask for your license key.
Once you’ve done that, you’re ready to put your WooCommerce store in maintenance mode.
Creating Your Maintenance Mode or Coming Soon Page
After activating SeedProd, go to SeedProd » Pages. Here, you can choose whether to create a maintenance mode page or a coming soon page.
Although some people use these terms interchangeably, there are some important differences you should know.
If you create a ‘Coming Soon’ page, then search engines will still be able to see and crawl your store pages. This gives your WooCommerce site a chance to get indexed by search engines.
If you’re building a new store, then you’ll typically want to create a coming soon page.
If your store is down for maintenance, then you should create a ‘Maintenance Mode’ page instead. This mode tells search engines that your site is temporarily down, using the special header code 503.
After getting this code, the search bots will recheck your WordPress website later to see whether it’s back online. In this way, you can hide your store from shoppers without affecting your search engine rankings.
Note: We’ll create a maintenance mode page in this guide, but the steps will be the same no matter whether you click on ‘Set up a Maintenance Mode Page’ or ‘Set up a Coming Soon Page.’
The next step is building the page that shoppers will see when you enable maintenance mode for WooCommerce.
You can either choose a ready-made template or start with a blank design. We’re using ‘Celebrate Coming Soon’ in all our images but you can use any template you like.
To select a template, simply hover your mouse over that design’s thumbnail and then click the ‘checkmark’ icon.
After selecting a template, you’ll be taken to the drag-and-drop builder, where you can start customizing the maintenance mode design.
On the left side of the screen, you’ll find blocks and sections that you can add to your design. The right side of the page is the live preview.
Most templates already have some blocks, which are a core part of all SeedProd designs. To start, you’ll typically want to customize these blocks by adding your own text, images, links, and other content.
To change the text in any Headline or Text block, simply click to select that block in your layout. This brings up all the settings for that particular block.
You can now type your text into the small text editor.
You can also use these settings to style the text, including adding bold and italic formatting, changing the text alignment, changing the font size, and more.
You can add more blocks to your maintenance page by dragging them from the left-hand menu and then dropping them onto your design.
For example, if you wanted to add a custom logo then you could simply drag an ‘Image’ block onto your layout.
Then, just click to select that block in your layout and the left-hand menu will show all the settings for that block.
To add a logo, go ahead and click on ‘Use Your Own Image.’
You can then either choose an image from the WordPress media library or upload a new file from your computer.
After adding an image, you can change the size, add image alt text, embed a link, and more using the settings in the left-hand menu.
If you’re using the WPForms plugin then you can quickly and easily add a contact form to the maintenance page. This gives shoppers a way to talk to you even when your WooCommerce site is down for maintenance.
Then, simply click to select the Contact Form block.
In the left-hand menu, open the dropdown menu and choose the form you created earlier.
To remove a block from your design, simply go ahead and click on it.
You can then select the trash can icon.
You can also move blocks around the page using drag and drop.
When you’re happy with how the maintenance page looks, make sure you click ‘Save.’
Turn on Maintenance or Coming Soon Mode for Your WooCommerce Store
Now that you’ve created a custom coming soon or maintenance mode page, let’s go ahead and enable it.
Here, we want to put the store into maintenance mode, and not the entire site. To do this, click on the ‘Page Settings’ tab inside the SeedProd editor.
Then, select the ‘Access Control’ tab.
You can use these settings to specify where the coming soon or maintenance page appears on your site, and who sees it. For example, you might show this page to people who have a particular user role or IP address.
Since we want to put our WooCommerce site into maintenance mode, scroll to the ‘Include/Exclude URLs’ section.
Then, just click on the ‘Include URLs’ button.
Now, you need to enter the URLs for your WooCommerce store. This may vary depending on how your store is set up, and whether you’ve created any custom pages such as a custom WooCommerce cart page or a custom checkout page.
However, it’s smart to start with all the pages that WooCommerce creates automatically:
The asterisk is a wildcard character, which tells SeedProd to include all URLs that match the pattern before it.
This means that shoppers will see the maintenance page when they try to access any product, product category, or product tag.
After adding all these URLs, click on the ‘Save’ button to store your changes.
Putting Your Store In Maintenance Mode
You’re now ready to put your WooCommerce store in maintenance or coming soon mode at any point. In the WordPress dashboard, simply go to SeedProd » Landing Pages.
Then, click on the ‘Inactive’ slider under ‘Coming Soon Mode’ or ‘Maintenance Mode,’ so that it changes to ‘Active.’
Now, simply visit your WooCommerce store in an incognito browser tab and you’ll see your custom design, rather than your online store.
When you’re ready to make your store public, simply go back to SeedProd » Landing Pages.
Then click on the ‘Active’ slider so that it shows ‘Inactive.’ Now, anyone who visits your site will see your WooCommerce store, and can buy products and services as normal.
We hope this article helped you learn how to enable maintenance mode for WooCommerce. You may also want to take a look at our expert pick of the best WooCommerce plugins, and our complete step-by-step guide on how to create an email newsletter.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
Hey, WordPress fans. We are checking in with our latest roundup of WordPress news from the past month. November was a bit of a slow month in terms of WordPress news, perhaps because the US WordPress community was more focused on stuffing themselves with turkey than working on WordPress sites. But despite that, there were still a few tasty tidbits that are worth sharing.
We are back with all the latest WordPress news and updates that happened in the previous month. For the biggest story, WordPress.org removed a piece of data that a lot of plugin developers rely on, which kicked up a storm on Twitter, Trac, and elsewhere.
A website is a complex mixture of multiple elements like images, content, back-end code, domain, hosting, etc. All the elements are interlinked and it is possible to influence one from the other. FAQs are one such element that can improve your website’s performance if incorporated smartly. To help you understand the importance of adding an […]
This is the October 2022 edition of “This Month in WordPress with CodeinWP.” Hey, WordPress fans! We are back with you covering the latest WordPress news from the previous month.
What’s the pricing for WooCommerce? I mean, really, what does it cost to design, launch, and manage a WooCommerce store? It’s not free, like how WooCommerce marketing content, and many bloggers, make it seem.
There are a lot of ways to leverage ChatGPT for WooCommerce. However, if you aren’t well-versed in using AI tools – in particular ChatGPT – it can be hard to get a grip on how things work. For example, you might still be in the dark about some cool plugins and integrations that are possible between ChatGPT and WooCommerce. In this article, we’ll go over some interesting ways you can use ChatGPT in WooCommerce to optimize and improve your store. Let’s get to it! 
If you're starting an ecommerce site, you'll need a platform that can help you run your online business efficiently. There are many options available, but WooCommerce and Magento consistently show up on short lists. To cut through the fog and simplify things for you, we've put together a detailed comparison of these two popular ecommerce platforms. 
If you’re planning to launch an ecommerce store, selecting the right platform to run your online business is one of the most crucial Aspects of the process. This is because it will determine a lot of what you can and can’t do, how you’ll do it, and what it’ll cost you. While there are various options available, WooCommerce and Shopify are two of the most commonly recommended platforms. Given the conflicting opinions you get when comparing Shopify vs WooCommerce, it can be tough to know what to believe. To help you make an informed decision, we have compiled an in-depth comparison of these two ecommerce heavyweights. 
Hey, WordPress fans, we are back with the latest roundup of WordPress news and events from the past month. This is the May 2023 edition of “This Month in WordPress with CodeinWP.” 
It’s no secret that abandoned cart emails are an incredibly effective marketing tool. Studies have shown that the average open rate for abandoned cart emails is around 49%, with a 8.38% click-through rate. That means you can potentially recover up to two out of every three abandoned carts by using this method. But sending a […]
Building and maintaining a high converting audience is tricky. You need to be sure your products appeal to your customers plus leverage a number of marketing techniques to keep new leads coming in and old customers returning. A great way to market is with upsells. And the best part is that this technique comes in […]
Having multiple shipping and payment methods can be critical to increasing your WooCommerce store’s conversion rate. But with so many options you may sometimes need to restrict the availability of specific shipping methods based on multiple factors. For example, you might disable free shipping for certain products or regions overseas. In this article, we will […]
A few weeks ago, WPTavern highlighted the recent spike in payment fraud via Stripe on WooCommerce websites. While this issue itself is not new, this post was triggered by a discussion on the Advanced WordPress Facebook Group, by several developers who noticed that their clients’ websites were affected by similar incidents. And they are not […]
Interested in starting a business and considering using the internet to conduct your transactions? Do you long for the day when you can sit back and watch as your online store generates passive income without any effort on your part? It’s natural to wonder how to sell online without keeping your own inventory or how […]
Creating an online storefront is already easy thanks to WooCommerce. But what if you need to make sure that only customers in select geographic areas can buy your products? Or perhaps you’d like to use flat shipping rates for local orders? Or if you want to offer in-store pickup options? The quick and easy solution […]
Hey, WordPress fans. We are checking in with our latest roundup of WordPress news from the past month. November was a bit of a slow month in terms of WordPress news, perhaps because the US WordPress community was more focused on stuffing themselves with turkey than working on WordPress sites. But despite that, there were still a few tasty tidbits that are worth sharing. 
We are back with all the latest WordPress news and updates that happened in the previous month. For the biggest story, WordPress.org removed a piece of data that a lot of plugin developers rely on, which kicked up a storm on Twitter, Trac, and elsewhere. 
A website is a complex mixture of multiple elements like images, content, back-end code, domain, hosting, etc. All the elements are interlinked and it is possible to influence one from the other. FAQs are one such element that can improve your website’s performance if incorporated smartly. To help you understand the importance of adding an […]
This is the October 2022 edition of “This Month in WordPress with CodeinWP.” Hey, WordPress fans! We are back with you covering the latest WordPress news from the previous month. 
What’s the pricing for WooCommerce? I mean, really, what does it cost to design, launch, and manage a WooCommerce store? It’s not free, like how WooCommerce marketing content, and many bloggers, make it seem.