The most prominent way to resolve conflict in Agile is first to normalize it. Often, conflicts are wrongly looked upon as threats to the product and the team. This view should be discouraged by the Agile project leader and the other team members.
Extra effort is needed to address conflict in the right manner. The resolution process should stay constructive throughout and each team member’s contribution should be appreciated.
5 Reasons Why You Should Consider Scrum Master Training
I often receive the question from people asking – WHY one should attend a PSM training when it is not mandatory for taking the certification? And it is a very valid question. Also, a lot of people are doubtful of taking training because if they go for certification directly it costs them just $150 while training will cost about $400 (in the Indian subcontinent), so why should they pay more? In this blog, I would like to answer such questions and doubts, so that people can make the right decisions.
Let me first share my personal experience on the journey of being a Scrum Master. When I was introduced to Scrum in my organization in 2010-11, I assumed that the role of a Scrum Master is that of a “Scrum Secretary”, the person responsible for taking notes, updating JIRA boards, scheduling events, and so on. I lived in that bubble for the next couple of years without making much change or creating any impact as a Scrum Master. Then I took my training and was introduced to a plethora of things that a Scrum Master is supposed to do for the Scrum Team and the organization. Also, it gave me clarity on a variety of skills that I needed to acquire to become a change agent who could create business impact.
Scrum Framework in 3 Minutes — You Heard It Right!
I struggled in the past when people were asking me to explain scrum quickly and without putting metaphor and success stories. Mostly people from business when I was asking them to explore why they must know. I was like, how is it possible? They just wanted to know the essential elements of the scrum and the big picture. I learned how to teach scrum in less than 10 minutes to generate interest, and the rest is continuous learning. Earlier, I was giving them a lot more analogy like football vs. rugby (moving ball but moving unit). However, these analogies were time-consuming and sometimes confused people as they get deeper into explaining the game before understanding the Scrum framework.
Why Did I Agree to Teach Scrum in Less Than 10 Minutes?
Because the majority of people had a very usual answer — “Hey Naveen, I know it is something to do with the software team, but I am not part of it.” You know if someone doesn’t show interest, then getting time to discuss further is also tricky. It was vital for me to teach in the first meeting itself instead of asking to schedule another appointment for the same.