TechCrunch recently reported on a startup, called Lune, that is tackling emissions reporting and mitigation through the use of an API that allows businesses to participate in carbon offset programs with just a few lines of code.
Twilio Announces Unified API for Its Flex Contact Center Platform
Twilio has announced the impending rollout of a new API that aims to simplify integration with the company’s Flex contact center platform. This new unified API will allow developers to access the platform’s existing chat channels through a single API rather than managing multiple connections.