Conversion Rate Optimization (CRO): 8 Ways To Get Started

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Today, most marketing teams I talk to are laser-focused on conversion rate optimization (CRO) fundamentals, and for good reason.

Bringing visitors to your website is only half the battle — you need to turn those visitors into leads, customers, and fans.

Download Now: Free 8-Week Conversion Rate Optimization Planner

That’s where CRO comes in. It’s all about fine-tuning your website and marketing efforts to make sure every interaction counts.

By zeroing in on CRO — content enhancements, split testing, and workflow improvements — you can boost sales by creating a smooth, enjoyable experience for your audience. It’s about making sure that every click gets you closer to your goals, while also keeping your customers happy and coming back for more.

In this guide, I’ll illustrate the power of CRO, why your business should focus on improving your conversion rate, and how to get started.

What is a conversion rate?

A conversion rate is the percentage of visitors who complete a desired action, like completing a web form, signing up for a service, or purchasing a product.

A high conversion rate means your website is well-designed, formatted effectively, and appealing to your target audience. A low conversion rate could be the result of a variety of factors related to either website performance or design.

In my experience writing website copy, common reasons for a poor conversion rate include slow load times, a broken form, or website copy that doesn’t convey the value of the offer.

conversion rate optimization definition

What is a good conversion rate?

A 2023 survey by Ruler Analytics found that an average conversion rate across fourteen different industries was 2.9%.

However, a “good” conversion rate depends on your industry, niche, goals, traffic channel, and audience demographics, among other factors.

The key is to understand your baseline and work on making incremental improvements toward your business goals.

Pro tip: If your conversion rate is lower than you‘d like, it’s time to optimize. Before sharing the benefits of CRO, I want to share how to calculate your site's conversion rate to give you a better understanding of how much time and resources to invest in a CRO strategy.

How to Calculate Conversion Rates

Conversion rates are calculated by dividing the number of conversions by the number of visitors and multiplying that number by 100 to get a percentage.

So how can you identify your conversions in the first place? I find that marketing analytics tools equipped with conversion tracking capabilities make this process straightforward.

By defining a custom conversion event, like a form sign-up or a product purchase, the platform can spot and keep track of visitors who performed that specific action.

conversion rate formula

Let's say I’m defining a conversion as a newsletter opt-in, and I have an opt-in form on every single page of my website.

In that case, I’d divide the total number of newsletter form submissions by the total number of website visitors and multiply it by 100.

So, if I had 500 submissions and 20,000 visitors last quarter, then my conversion rate would be 2.5%.

I can repeat this process for every conversion opportunity on my site. I just need to make sure that I only count the number of visitors on the web pages where the offer is listed.

Alternatively, I can calculate my website's overall conversion rate by dividing the total number of conversions for every conversion opportunity on my site by the total number of visitors on my site.

CRO and SEO

As I mentioned before, CRO focuses on improving your website‘s performance to turn visitors into customers and boost conversions.

Search engine optimization (SEO) is the process of improving your website’s visibility on search engine results pages (SERPs) in order to boost organic traffic and sales.

While CRO and SEO take different approaches, the end goal is the same: increasing sales.

Where to Implement a CRO Strategy

Here are six areas of your website that have the potential to largely benefit from conversion rate optimization.

1. Homepage

In my experience, home pages are prime candidates for CRO.

In addition to making a first impression on visitors, the home page is also a prime opportunity to retain those visitors and guide them further into your website.

Some strategies for doing this include:

  • Emphasizing links to product information
  • Offering a free signup button
  • Incorporating a chatbot that solicits questions from visitors

Pro tip: A/B testing on homepages has consistently shown that value-driven headlines and intuitive design improve user engagement and conversion rates.

Regularly test different headlines and imagery to see which combinations drive the most engagement and conversions.

2. Pricing Page

A website's pricing page can be the make-or-break point for many website visitors.

CRO can help a pricing page convert visitors into customers by modifying the pricing intervals (e.g., price-per-year vs. price-per-month), describing the product features associated with each price, including a phone number for visitors to call for a price quote, or adding a simple pop-up form.

Hotjar, for example, added a simple email opt-in pop-up form on its pricing page and got over 400 new leads in just three weeks.

conversion rate optimization, hotjar

Pro tip: Simplify your pricing options and add social proof, such as testimonials or trust badges, to reduce anxiety around making a purchase decision.

Consider implementing a tiered pricing model with clear distinctions between each tier's benefits. A/B test different layouts and pricing structures to find the sweet spot that maximizes conversions.

3. Blog

A blog is a massive conversion opportunity for a website. In addition to publishing thoughtful and helpful content about your industry, a blog can use CRO to convert readers into leads.

This process often includes adding calls-to-action (CTA) throughout an article or inviting readers to learn more about a topic by submitting their email address in exchange for an ebook or industry report.

Pro tip: Content marketing studies indicate that contextually relevant CTAs within blog posts can significantly boost lead-generation efforts.

This could be a sign-up form for a newsletter, a downloadable resource, or a link to a relevant product or service page. Ensure that the CTA acts as a natural extension of the conversation of the blog.

4. Call-to-Action Buttons

CTAs are where the magic happens — they’re the gateway to conversions. Ensure your CTAs are prominently placed, visually distinct, and clearly communicate the action you want the user to take.

When Bombas updated their login CTA from an icon to text, logins increased by 36%, resulting in a 4.1% increase in orders placed.

Pro tip: Make your CTA buttons stand out with contrasting colors and compelling, action-oriented text that clearly states the benefit of clicking.

For example, instead of “Submit,” use “Get Your Free Quote Now.” A/B testing different colors, sizes, and wording of CTA buttons is essential to finding the combination that converts best.

5. Landing Pages

Since landing pages are inherently designed for people to take an action, it makes sense that they have the highest average conversion rate of all signup forms at 23%.

An event landing page, for example, can be optimized with a video of last year‘s event to encourage visitors to register this year.

A landing page that’s offering a free resource can be optimized with preview content from that resource to encourage visitors to download it.

Now that you know where you can optimize for conversions, you may be wondering how you know when your business is ready to start the process.

Pro tip: Keep landing pages focused and free of distractions. Each landing page should have one clear goal, whether it's collecting an email address or selling a product. Minimize navigation options, use bullet points to convey key information quickly, and ensure that the form or CTA is prominently displayed above the fold.

6. Forms

Whether it's a sign-up form, a contact form, or a lead generation form, make your CTAs as user-friendly as possible.

Minimize the number of required fields, use clear labels, and provide instant validation feedback to make it easier for users to complete the form.

Pro tip: Shorten your forms to only ask for essential information. The fewer fields a user has to fill out, the higher the completion rate.

If you need more information, consider breaking the form into multiple steps or using conditional logic to show fields only when necessary. Adding microcopy, like explanations for why certain information is needed, can also help reduce friction.

CRO Formulas

With conversion rate optimization, you‘ll get more out of your existing website traffic while ensuring you’re targeting qualified leads.

Although this is a straightforward concept, setting a conversion goal isn't as easy as saying, “This page converted 50 people this month, so we want to convert 100 people next month.”

You don't just want 50 more conversions from a webpage. Instead, you want 50 more conversions for every X amount of people who visit it.

(This is your conversion rate — the percentage of people who convert on your website based on how many people have touched it).

To provide a better understanding of your conversion rate at any point in time, here are three common formulas you can use to understand, analyze, and improve.

Featured resource: 8-Week Conversion Rate Optimization Planner

conversion rate optimization funnel

Download this planner

CRO Calculation 1: Conversion Rate

Calculating your conversion rate is as simple as dividing the number of conversions (or leads generated) by your number of visitors (or web traffic), and then multiplying that number by 100 to get the percentage.

conversion rate percentage formula, Leads Generated ÷ Website Traffic x 100 = Conversion Rate %

CRO Calculation 2: Number of Net New Customers

To calculate your number of net new customers, you'll want to divide your net revenue goal by your average sales price.

Number of New Customers formula, New Revenue Goal ÷ Average Sales Price = Number of New Customers

CRO Calculation 3: Lead Goal

And lastly, to calculate your lead goal, take your number of new customers and divide it by your lead-to-customer close rate (which is your total number of leads divided by total number of customers) percentage.

Number of New Customers formula, Number of New Customers ÷ Lead-to-Customer Close Rate % = Lead Goal

Here's an example of these formulas in action:

If your website has 10,000 visitors per month that generate 100 leads — and subsequently, 10 customers each month — the website visitor-to-lead conversion rate would be 1%.

What if you wanted to generate 20 customers each month?

You could try to get 20,000 visitors to your website and hope that the quality of your traffic doesn‘t decrease — although, that’s a risk you'll likely want to avoid.

Rather, you could obtain more leads from your existing traffic by optimizing your conversion rate. This is less risky and is more likely to produce better results for your bottom line.

For instance, if you increase your conversion rate from 1% to 2%, you‘d double your leads and your customers. The following table is proof of this — you can see the positive impact that results from increasing your website’s conversion rate:

COMPANY

A

B

C

Monthly Site Traffic

10,000

10,000

10,000

Conversion Rate

1%

2%

3%

Leads Generated

100

200

300

New Customers

10

20

30

Notice the drastic increases in the number of leads generated and net new customers when you boost your conversion rate.

Not only that, but it‘s clear that generating more website traffic isn’t necessarily the right approach when trying to improve your conversion rate.

In fact, this chart shows you that you can grow your business substantially without increasing traffic at all.

Now that you understand conversion rate optimization fundamentals, you’re ready to take the first steps toward CRO at your company. I’ll outline some strategies below so you can start experimenting.

Conversion Rate Optimization Strategies

Here are some applicable conversion rate optimization marketing strategies to test and implement at your company.

1. Create text-based CTAs within blog posts.

While it's considered a best practice to include CTAs in a blog post, they sometimes fail to entice visitors to take your desired course of action. Why?

Banner blindness is a real phenomenon related to people becoming accustomed to ignoring banner-like information on websites. This lack of attention, coupled with the fact site visitors don't always read all the way to the bottom of a blog post (rather, they "snack” on content), means a different approach is required.

That's where the text-based CTA comes in handy. Here at HubSpot, we ran a test with text-based CTAs — a standalone line of text linked to a landing page and styled as an H3 or an H4 — to see if they would convert more traffic into leads than regular CTAs located at the bottom of a web page.

In HubSpot‘s limited test of 10 blog posts, regular end-of-post banner CTAs contributed an average of just 6% of leads that the blog posts generated, whereas up to 93% of a post’s leads came from the anchor-text CTA alone.

2. Add lead flows on your blog.

A lead flow is another conversion rate optimization element you can include on your site. Lead flows are high-converting popups designed to attract attention and offer value.

And if you’re thinking that popups are something to avoid, think again!

Campaign Monitor added a pop-up offer for a free guidebook that converted at 10.8% and captured 271 new leads in just one month.

Adding an ebook offer allowed HotJar to capture 70 new leads per month for their services with a 3.05% conversion rate to new trial sign-ups, which is significantly higher than the industry average.

You can select from a slide-in box, drop-down banner, or pop-up box, depending on your offer. Need help? Check out the resources in HubSpot’s Marketing Hub.

3. Run tests on your landing pages.

Landing pages are an important part of the modern marketer's toolkit and integral to conversion rate optimization.

That's because a landing page is where a website visitor becomes a lead, or an existing lead engages more deeply with your brand.

To optimize a landing page, run A/B tests to identify your best design and content features for audience members.

For instance, with A/B testing, you can quickly and easily test different versions of your website copy, content offers, images, form questions, and web pages to determine what your target audience and leads respond to best. You might see that a page or a form is too long and hinders conversions.

Thanks to A/B testing, China Expat Health was able to increase their lead conversion rate by 79%. One of the most impactful changes was swapping out the headline “Health Insurance in China” for “Save Up to 32% on Your Health Insurance in China,” which immediately conveyed a value proposition to visitors. This proposition was then supported by customer testimonials.

Get everything you need to start effectively A/B Testing your website today.

4. Help leads become MQLs.

Sometimes, visitors want to get right down to business, skip parts of the typical buyer's journey, and immediately speak with a sales rep (rather than be nurtured).

There are specific actions you should encourage these high-intent visitors to complete so they can easily become marketing qualified leads (MQLs).

And they can take action through a combination of thoughtfully designed web pages, compelling and clear copy, and smart CTAs.

For instance, at HubSpot, we discovered that visitors who sign up for product demos convert at higher rates than visitors who sign up for free product trials.

So, we optimized our website and conversion paths for people booking demos or meetings with a sales rep.

Admittedly, this depends on your product and sales process, but our best advice is to run a series of tests to find out what generates the most customers.

Then, optimize for that process. The key here is to look for ways to remove friction from your sales process.

5. Build workflows to enable your team.

There are a number of automated workflows you can create to enable your team with the help of marketing automation software.

For example, with marketing automation, it's possible to send automatic emails with workflows. Then, leads can book meetings with reps in one click.

Meanwhile, reps receive notifications when leads take high-intent actions such as viewing the pricing page on your website.

If you work in ecommerce, you can send an email to people who abandon their shopping cart as a reminder.

According to research from Moosend, abandoned cart emails can be very effective. They have a high open rate of 45%. Of the emails that are opened, 21% are clicked. Half of the people who clicked make a purchase.

Here's an example of an abandoned cart email by the Dollar Shave Club.

conversion rate optimization, dollar share club

Image Source

6. Add messages to high-converting web pages.

Use live chat software to chat with your website visitors in real time and offer support and guidance as needed.

To increase conversions, add these messaging features to your high-performing web pages — such as your pricing and product pages — so leads get the information they want in real-time.

You can also make your messaging and chatbots action-based.

For example, if someone has spent more than a minute on the page, you may want to automatically offer to help and answer any questions they may have (again, a live chat tool, like HubSpot, makes this easy).

7. Optimize high-performing blog posts.

Publishing blog articles opens the door to a big opportunity for conversions.

Even more so if you already have existing blog content on your site. In fact, at HubSpot, the majority of our monthly blog views and leads come from posts published over a month ago.

To get started optimizing your blog content, identify your posts with the highest levels of web traffic but low conversion rates. (Possible causes of this issue may be related to SEO, the content offer you are promoting, or your CTA.)

In one instance, we at HubSpot added an inbound press release template offer to a blog post about press releases — as a result, we saw conversions for that post increase by 240%.

Additionally, look at your blog posts with high conversion rates.

You want to drive more qualified website traffic to those posts, and you can do so by optimizing the content for the search engine results page (SERP) or  updating it as needed to ensure it's fresh and relevant.

8. Leverage retargeting to re-engage website visitors.

It doesn‘t matter what your key conversion metric is: The cold, hard truth is that most people on your website don’t take the action you want them to.

By leveraging retargeting on Facebook, Google, and other platforms, you can re-engage people who left your website.

Retargeting works by tracking visitors to your website and serving them online ads as they visit other sites around the web. This is particularly impactful when you retarget people who visited your highest-converting web pages.

The normal inbound rules still apply here — you need well-crafted copy, engaging visuals, and a compelling offer for retargeting to work.

Take United's retargeting campaign for example. Using insights from previous ad campaigns, United focused on reaching people who had viewed their ads and were already considering booking a vacation. To this select audience, they promoted a 15-second video ending in a call-to-action.

If viewers felt inspired enough to book their vacation, all they had to do was click on the CTA to be taken straight to the United website.

This proved to be a huge success. In just one month, 52% of conversions attributed to YouTube were click-through conversions directly from the ad.

(If you're a HubSpot customer, take a look at how the AdRoll integration can improve your conversion efforts.)

Now, let's talk about how you can get started with CRO at your company.

Expert Tips: How to Improve Conversion Rate Optimization

HubSpot's Content Growth Team Manager Pamela Bump has some helpful tips marketers should know to boost conversion rate optimization.

For one, marketers should leverage heat mapping.

“Take advantage of a heat mapping and scroll mapping tool to get a better understanding of user behavior on your web pages,” she said. “These tools can provide insights that help you identify optimization and testing opportunities.”

Speaking of tests, Bump says to base your tests on insights and not hunches.

"Past experiments, user research, chat transcripts, and website/conversion analytics are all great sources for helpful insights that could inform future, successful tests.”

Remember, A/B testing won‘t tell you the "why" behind visitors’ behaviors.

“Consider supplementing your CRO test data with qualitative user testing if you're trying to understand visitors' comprehension of your content,” Bump said, “or their motivations for converting (or not converting).”

Marketers should also be mobile-first when it comes to web content.

“Keep chunks of copy brief and consider how content renders differently on mobile devices when designing pages,” Bump suggests.

And while it‘s good to be knowledgeable about CRO best practices, Bump says it’s important to remember that what works for one business may not work for all.

How to Get Started with Conversion Rate Optimization (CRO)

Maybe you're wondering, "Where do I start with CRO?”

Enter the PIE framework. Before starting a CRO project, use the PIE framework to prioritize your efforts by ranking each element on Potential, Importance, and Ease.

Use the PIE framework to answer the following questions for every strategy outlined in the previous section. Then, assign a score between one and 10 (one being the lowest and 10 being the highest) to each strategy.

  • How much total improvement can this project offer?
  • How valuable will this improvement be?
  • How complicated or difficult will it be to implement this improvement?

Total the numbers to see which projects or efforts will have the greatest impact. Then, work on the projects with the highest scores first.

The PIE framework isn‘t perfect, but it’s one of my favorite ways to evaluate impact against effort. Plus, it’s easy to understand, systematic, and offers a starting point for CRO collaboration and communication among colleagues.

I've covered a lot about conversion rate optimization, but there’s always more to learn. If you still have questions, then I invite you to check out answers to frequently asked questions below.

What is the purpose of conversion rate optimization?

The purpose of conversion rate optimization (CRO) is to improve the likelihood of visitors taking a desired action on a webpage.

What is a CRO strategy?

A CRO strategy is designed to convert more of your visitors into paying customers.

While each CRO strategy will vary company by company, the general steps will not. You have to identify key metrics and your target audience. Then, you have to collect user feedback and other data to decide what you’re going to test.

Finally, you’ll run A/B tests to improve different pages and parts of your site for conversion.

What are CRO tools?

CRO tools are designed to simplify or automate the process of optimizing your conversion rate. They might help with lead capture, research, analytics, mouse tracking and heat maps, feedback, or running experiments.

Begin Using CRO

I’ve found that the hardest part of CRO is that it never ends. Your audience is always changing, and so are your competitors. That means it’s never done.

So, if you’re looking for a one-time CRO project, I hate to burst your bubble.

There’s always room for improvement. With that in mind, there are a few takeaways I hope you keep in mind as you dive in.

  1.  Focus on high-impact areas first: Think Home Page, Pricing Pages, and Landing Pages since they relate directly to conversion.
  2.  Small changes can mean big results: Something simple like changing your “Submit” button to something hyper-specific like “Get Your Free Guidebook” can have a huge payoff.
  3.  Test & iterate: Try different versions of headlines, CTAs, or even layouts to see what resonates most with your audience.
  4.  User experience is everything: No matter how good your site is, if it’s a pain to use, people will move on.

Ready to roll up your sleeves and start tinkering with your own website?

Have at it!

Remember, it’s all about continuous improvement, so don’t be afraid to experiment and have a little fun along the way.

Editor's note: This post was originally published in January 2019 and has been updated for comprehensiveness.

How to Write a Marketing Email: 28 Tips for Writing Compelling Email Copy [+ HubSpotter Insights]

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Here’s the skinny: email marketing has come a long way in just the past few years. But with all the fancy new functionality brands are using, a well-written, plain-text email can perform just as well (if not better) than a highly-designed email with tons of bells and whistles.

Download Now: 10 Templates to Master Marketing Emails [Free Kit]

In fact, no matter how swanky your marketing emails look, if they’re devoid of well-written copy, your subscribers will stop opening — and start deleting — your messages.

That’s where email copywriting comes in. Today, I’ll discuss copywriting best practices you can apply to both the subject line of your message and the message body itself.

Table of Contents

What is email copywriting?

Email copywriting refers to copy specifically written for marketing emails. It could involve crafting the email from start to finish or tweaking a specific element, like a subject line, to increase conversions.

Email copywriting aims to build connections with relevant prospects, reconnect with existing customers, and, in both cases, build trust. Why? Because connection + trust means you're more likely to convince and convert (i.e., make a sale).

Components of Compelling Email Copy

Now that you know what email copywriting is, let's examine three of the core components of a marketing email.

Email Subject Line

The subject line is your first point of contact with email recipients. It not only influences whether someone will open your email, but it also has a direct impact on conversions and maintaining your list. That means you need to make it count.

Your subject line should be concise, engaging (to attract interest), and highly relevant to the rest of your email. Why does relevance count?

According to Gartner, subject lines that are misaligned with email content are one of the top three reasons subscribers choose to leave an email list.

Pro tip: Keep reading to learn 10+ actionable tips to help you write best in show email subject lines.

Preview Text

With most email services, subscribers will see preview text when they see the subject line. Preview text gives readers more context about what's actually in your email. So, like your subject line, it needs to hook readers in.

Pro tip: Preview text is automatically created based on the first line of your email body copy. But most email services allow you to customize the preview. If yours doesn't, craft that first line of email copy with your preview text top of mind.

Email Body Copy

If a subscriber gets to your email body copy, it means your subject line made ‘em click. Go you! Now it’s time to follow up on your subject line's promises, share essential information, and convince folks to click your call to action.

Pro tip: Remember, if you want to maintain good list health — because your subscribers aren't leaving in droves — your body copy should be relevant to your subject line.

Call to Action (CTA)

Your subscriber has clicked and read through your body copy, and now it's time to convince them to learn more, purchase, download something, etc. Like your subject line and body copy, your CTA should be clear, actionable, and persuasive.

Pro tip: After analyzing over 330,000 CTAs over six months, HubSpot found personalized CTAs converted over 200% better than generic ones. Want to boost your conversion rate? Try personalization.

Email Copywriting Best Practices

I'll start with copywriting tips for better subject lines, followed by copywriting tips for the bodies of your emails. Then, I’ll finish up with actionable ways to make your email copy more effective. Let’s go!

How to Write a Marketing Subject Line

As I covered above, part of writing effective email copy is nailing the subject line.

The subject line is like the gatekeeper of your email.

No one gets to read your stellar email copy if they aren't interested enough to open your email in the first place.

That interest is garnered almost wholly on the email‘s subject line (with the sender’s name also playing a role).

In the next section, I’ve distilled everything you need to know to write some excellent subject lines.

1. Use actionable language.

With email subject lines, using actionable language doesn't necessarily mean using verbs, although it certainly helps.

 Amazon using actionable language in an email subject line

It comes down to using language that clarifies to the recipient what they can do with the information in the email, should they choose to open it. In other words, keep the value for the user top-of-mind.

Actionable language works because it invites interaction. It implies something inside the email is worth exploring, which can lead to higher open rates.

Pro tip: Incorporate a verb (like “take,” “download,” “reserve,” “ask,” “buy,” etc.) to tell the reader exactly what they need to do.

2. Personalize when possible.

Highly segmented emails tend to have higher performance levels — such as open rate and clickthrough rate — than emails that aren't personalized.

In fact, data shows: “Segmented emails drive 30% more opens and 50% more click-throughs than unsegmented ones.”

 UNIQLO Canada using personalization in an email subject line

Personalization works because it creates a sense of relevance and connection for the recipient. It isn‘t just about using names, though — it’s about delivering the right content to the right person at the right time.

Think personalized product recommendations based on purchase history. As you get to know your audience better, you can tailor your email campaigns to their preferences and behaviors.

Pro tip: Need inspiration? Check out these 157 examples of awesome subject lines from brands.

3. Prioritize clarity, and only then think about “catchiness.”

Write a subject line that is clear first and catchy second. In marketing copy, clarity should always be your priority. If, after you've drafted a clear subject line, you can also make it catchy, funny, cute, and whimsical, then go for it.

But never sacrifice clarity for the entertainment value.

UrbanDaddy is an example of a company that excels at writing subject lines that are always clear and sometimes also catchy, funny, or entertaining. Take a look at the subject lines of some of the emails I've received from them:

  • UD | A Hotel in the Middle of the Ocean
  • UD | Nunchucks. Made from Beer Cans. Finally.
  • UD | Getting Everyone Together: Now Less Obnoxious

Some subject lines either make the recipients chuckle or are bizarre enough to pique your interest. But what you will get when you open the email is always extremely clear.

4. Align your subject line copy and email copy.

You might already know how crucial it is for your call-to-action copy and your landing page offer to align.

Well, it's no different when crafting your email subject line and email message. What your email subject line promises, the email message should deliver.

Why? It‘s not just because it’s responsible. It‘s also because click-through rates plummet when readers don’t get what they're promised in the subject line. (And, in the long term, so will your email open rates.)

A high email open rate means nothing without any click-throughs. Aligning your subject line with your email content builds trust and manages your reader's expectations.

When your audience knows they can trust your subject lines to deliver on their promises, they're more likely to engage with your emails. Over time, this can improve your open rates and overall conversions.

5. Use emojis (if it fits your brand).

The pros?

Emojis are universal symbols that people across different languages and cultures can understand, which makes them a powerful tool for enhancing communication.

Emojis can inject color, emotion, and personality into your message. They help convey a tone or sentiment that words alone might not fully express.

For example, a restaurant might send an email with a subject line like “New Menu Alert! 🍔🍕🍨” or a travel agency might announce a vacation deal with “Get Ready for Paradise! 🌴✈️”. Here’s an example from ClickUp:

The cons?

Previous data showed that emails with an emoji in the subject line had a higher click-through rate, which shows how they attract attention and provoke curiosity.

However, a recent study from GetResponse shows little difference in open rates or click-through rates between subject lines with or without an emoji.

Pro tip: I personally love an emoji in an email subject line. Ultimately, it comes down to your brand and your audience. If you’re unsure, try running an A/B test to see if emojis work for your email list(s). And if you do choose to use them? Use ‘em judiciously where they add value or match the tone of your message.

6. Test multiple subject lines.

Rather than emailing a single subject line, create two or more versions to see which performs better. For example, you might experiment with the placement of a keyword, the use of a question, or the inclusion of a number.

Testing multiple subject lines, or A/B testing, helps you determine which approach resonates best with your audience. One subject line might appeal more to your readers, leading to higher open rates and engagement.

Compare the performance metrics to refine your approach.

Pro tip: Not sure what’s working and what isn’t with your emails? Run an email marketing audit and find out.

7. Use numbers and statistics.

Numbers are easily digestible and provide clear information to the readers. For example, here’s a subject line from The Body Shop:

 The Body Shop using numbers and statistics in an email subject line

Numbers and statistics work because they stand out visually, provide concrete information, and create curiosity. According to a study, email subject lines with numbers have 57% better open rates.

The specificity of numbers often implies value and makes the promise more believable, which can drive curiosity and encourage recipients to open the email.

8. Avoid using all caps.

Digitally, using capital letters is often interpreted as yelling, which isn’t exactly what you need when building a relationship with your customers.

For instance, “BUY NOW AND SAVE!” is less appealing than “Buy now and save.” It's always a good idea to communicate your message in a way that’s respectful and considerate to your reader.

All caps can appear aggressive and spammy, potentially decreasing email open rates. Apart from this, many spam filters may flag emails with subject lines, preventing your email from reaching the recipient's inbox.

They also take up more space, like in the example below:

  An example of using all caps in an email subject line

9. Leverage FOMO (Fear of Missing Out).

Subject lines such as “Only 24 hours left for our summer sale 🕒” or “Last chance to grab your discounted ticket!” can create a sense of urgency that prompts action.

  Bath & Body Works Canada using FOMO in an email subject line

FOMO works because it appeals to a basic human instinct — the desire not to miss out on a beneficial opportunity. Creating a sense of urgency or scarcity encourages your recipients to act quickly or risk missing out.

This psychological trigger can increase your email open rates and engagement, as readers will feel compelled to find out more before it's too late.

Email template example

Subject line: Inside: Something Better Than That Sweater From Aunt Mona

Body copy: Hey [Prospect name],

We‘ve all gotten gifts we wish had never been placed on this earth. But this gift I have for you? It’s not one of 'em.

If you buy anytime between now and December 31, I can offer you [insert discount]. As simple as that!

If you're interested in learning more, give me a call or schedule some time on my calendar.

And if you‘d rather go with Mona’s sweater and get back to me after the first of the year — that's OK too.

Happy Holidays,

[Your name]

10. Optimize for mobile.

Did you know that 55% of emails are opened on mobile devices? That means it's crucial to make sure your subject lines are optimized for mobile.

For example, keep them under 50 characters to check they fully display on a mobile screen, something like “Enjoy 20% off your first order 🎉”.

Why does this work? When you optimize for mobile, you meet your audience where they are, literally in the palm of their hands.

Pro tip: Mobile screens are smaller, so long subject lines might get cut off, reducing the impact of your message. Even without mobile considerations, short, clear, and impactful subject lines catch the eye, making the recipient more likely to tap and read on.

11. Avoid spam trigger words.

Picture this: You’ve crafted a top-notch marketing email, but it ends up in your recipients' spam folders. That’s not unusual — over 46% of emails sent in December 2023 were deemed spam.

Why does this matter? Spam filters protect users from potentially harmful or deceitful content. If your email subject line looks like it's shouting a sales pitch, it might end up in the spam bin.

An unread email is a wasted email — choose your words carefully to ensure your content lands right in the inbox where it belongs.

Pro tip: Phrases like “100% free,” “make money,” “no purchase necessary,” or “satisfaction guaranteed” can set off alarm bells for email filters.

12. Brainstorm with AI tools.

Got a case of writer's block? Consider brainstorming with AI tools like Jasper or ChatGPT. These tools can generate a wide array of subject lines once you feed them a few details.

For example, tell Jasper you‘re writing a sale announcement email, and you’ll have a bunch of catchy subject lines to choose from.

These AI tools use datasets to generate creative suggestions and save you time and effort. They're not just pulling ideas out of thin air, though.

They're using data-driven insights to propose subject lines likely to engage your audience. But remember, AI is a helper, not a replacement. Pair AI suggestions with your own expertise and judgment to make your emails shine.

Pro tip: Why not try HubSpot’s AI Content Writer? It’s free, and no credit card is required to get started.

How to Write a Marketing Email (+ Tips from HubSpotters)

Now that you‘ve crafted a stellar email subject line, you have your audience’s full attention on the body of your email message. So, how do you craft copy that will get them clicking?

Here are the important components you need to know.

13. Establish relevancy.

Just like the email subject line should strive to establish relevancy through personalization, so should the copy in the message of the email. Use the very beginning of the email to explain how you know each other.

Tailor your message so that it resonates with your audience's needs and interests.

An example of email copywriting best practices

Why does relevancy work? Simple: recipients want emails that are applicable to their lives. If they consider your emails helpful and relevant, they're more likely to engage and less likely to send it to junk or unsubscribe.

Segment your audience based on their preferences or past behavior, and then create emails that cater to these specific segments.

Pro tip: “In my experience in email marketing, you have to tell people what they’ll get from reading more,” says Kaitlin Milliken, a senior program manager at HubSpot. “That can be a discount, an offer, or a valuable piece of information they can’t get anywhere else.”

14. Write in the second person POV.

Writing from the second person point of view means using the pronouns “you,” “your,” and “yours“ — a direct line of communication between you and the reader. This can make your email copy feel more personal and engaging.

Instead of saying, “Customers will love this product,” try saying, “You'll love this product!”

The second-person perspective shifts the focus from the brand to the person. It’s a subtle tactic that helps you stay value-oriented, which can build a stronger connection and encourage action.

Email template example

Subject line: Your Cart Misses You

Body copy: Dear [Customer Name],

We understand that life can get busy, and sometimes things slip our minds, but we wouldn't want you to miss out on your favorite items!

Here‘s a quick reminder of what’s waiting for you:

  • [Product 1]: [Brief description and image of the product]
  • [Product 2]: [Brief description and image of the product]
  • [Product 3]: [Brief description and image of the product]

To complete your order and enjoy these fantastic savings, simply click on the link below:

[Link to the cart]

Don't miss out on these exciting items!

Thank you for choosing [Your Brand]. We can't wait to see you make these items your own.

Happy shopping!

15. Talk about benefits, not features.

You know the value of your email. But does your recipient? No, not yet. And it's your job to explain it.

Here’s the thing: many emails only explain the feature they’re offering, not the benefit. This email from Banana Republic sells shorts, but the copy isn‘t just shoving shorts down the recipient’s throat.

Instead, they've identified what makes these shorts worthwhile: their versatility. They allow a man to lounge around the house and then go out in the city while putting minimal effort into changing his outfit.

Banana Republic using benefits rather than features in an email

Benefit-oriented copy tells your customers what they stand to gain from using your product or service. While features describe what your offering is, benefits explain how it can improve the reader's life.

16. Be brief.

One of the worst mistakes email copywriters make is trying to shove the entire story into the email message.

“Your readers are probably skimming your email, which means your copy should be optimized for that,” says Martina Bretous, a marketing manager at HubSpot.

She explains, “To that end, my biggest tip is to shorten your sentences. Anywhere you can break up a sentence, do it. It’ll make your email more scannable and more digestible.”

Instead, find a way to summarize what the reader will get in a compelling way and let them click through to a page on your website for more information.

Take a look at how the folks over at Postmates drafted a brief email encouraging readers to click through for a limited-time offer:

Postmates keeping their email body copy brief

Keeping your message on-point is the key to writing brief email copy. What‘s the point you’re trying to make with your email?

If you know the action your email is supposed to drive (things like the recipient orders free lattes on-demand, the recipient remembers to buy their Bruce Springsteen tickets, the recipient gets motivated to work out, etc.) then you'll have a much easier time drafting succinct email copy.

17. Be lovable.

Just because emails are meant to inform doesn‘t mean they can’t also delight. In some cases, email can be a great avenue for letting your brand's personality shine, helping you build a meaningful relationship with the folks on your email lists.

After all, providing a lovable experience for people begins and ends with how you communicate with them.

Check out the example below from the folks over at Death to Stock Photos:

 Death to Stock Photos being lovable in their email body copy

Pro tip: People buy from brands they like and trust. Being lovable builds a connection that goes beyond the transactional. But stay true to your brand voice — if humor isn't your thing, you can still be lovable by being helpful, kind, or empathetic.

18. Use actionable language in your call to action.

That's right: Emails have calls to action, too. Well, the good ones do. First and foremost, your email call-to-action should be extremely easy to identify.

Remember: People scan their emails. If there‘s one thing you want your recipient to pick up on, it’s your call-to-action. Your CTA is the clear, concise command that tells your reader exactly what to do.

Think “Shop Now 🛍️” or “Claim Your Spot! 🎟️”. Make it irresistible so they can't help but click.

A well-crafted CTA is like the big finale of your email — it‘s what converts readers into customers. It works because it provides clear direction and motivation for the reader.

Plus, if you’ve done your job right in the rest of the email, they're primed and ready to take that next step.

Email template example

Subject line: We Value Your Input! Help Us Improve with Your Feedback

Body copy: Dear [Customer's Name],

You are an important part of our [Your Brand] family, and we value the insights and experiences you have shared with us. We work hard to improve our goods and services and keep your satisfaction at the center of everything we do.

We kindly ask for you to lend a few minutes of your time to filling out our customer feedback survey. Your suggestions will be crucial in determining how we will develop our services in the future.

[Link to the survey]

The survey will only take a few minutes to complete, and your responses will remain anonymous. In order for us to better understand your preferences, expectations, and areas where we can improve, we hope you’ll take this opportunity to leave open and honest feedback.

Thank you for supporting [Your Brand] in such a significant way. Please contact our knowledgeable support team at [support email] if you have any questions or run into any problems with the survey.

CTA: Take the Survey ✍️

19. Use a conversational tone.

A conversational tone can be your best friend.

Instead of a stodgy “our company is pleased to announce an unprecedented sale,” why not try something like, “Guess what? We‘re having a huge sale — you won’t want to miss this!” It‘s like you’re having a friendly chat with your reader.

“I used to write an email newsletter for executives in a previous role. We always started out with a little note from the editor,” says Milliken. “This helped us keep the tone conversational and speak directly to our audience.”

The magic of a conversational tone is that it makes your emails feel more personal and less like generic marketing material. Readers tend to respond better to messages that feel human and relatable.

Making your emails sound like they're coming from a friend rather than a faceless corporation increases engagement and builds a stronger connection with your audience. Remember, people like to do business with people, not robots.

20. Use AI tools for content ideas.

Feed AI tools like ChatGPT and Jasper some context, and they'll spit out a variety of creative content ideas. For instance, you could ask ChatGPT to help you come up with engaging ways to introduce a new product feature.

These tools can provide you with many ideas, but you'll need to cherry-pick the best ones that suit your brand and audience.

You know what resonates with your readers, what their interests are, and what language they speak (both literally and figuratively).

Use HubSpot's Campaign Assistant to generate your email copy in just a few clicks so you can focus on tasks that need a human touch.

How to Make Email Copy More Effective

You now know how to write compelling email subject lines and copy. Here are eight tips that tie everything together.

21. Include social proof.

Think customer testimonials, ratings or reviews, or case studies that highlight the success of your product or service. For instance, “98% of our users reported increased productivity within a week!”

People trust other people. Social proof works because it shows your recipients that others have benefitted from your product or service. This can help build trust and credibility, making it more likely for the reader to take the desired action.

Email template example

Subject line: Hear What Everyone Is Raving About

Body copy: Hi [Prospect’s First Name],

The happiness and satisfaction of valued customers like you fuels [Your Brand] dedication to providing top-notch goods and services.

We take pride in the relationships we develop with each customer, so we wanted to share some feedback we’ve gotten from those who have personally experienced the [Your Brand] difference.

Here are some testimonials from our delighted customers:

  • [Customer Name 1]: “[Testimonial or quote from the customer about their positive experience with your product/service.]”
  • [Customer Name 2]: “[Testimonial or quote from the customer highlighting the specific benefits they received from your brand.]”
  • [Customer Name 3]: “[Testimonial or quote from the customer expressing their appreciation for your exceptional customer service or support.]”
  • [Customer Name 4]: “[Testimonial or quote focusing on how your brand has solved a particular pain point or made a positive impact on their life or business.]”

Want to share your experience with [Your Brand]? We'd love to hear your thoughts! Feel free to leave us a review by replying to this email or visiting our website [insert review submission link].

Thank you once again for choosing [Your Brand]. If you have any questions or need further assistance, don‘t hesitate to reach out. We’re always here to help.

22. Incorporate storytelling.

Instead of just listing your product‘s features, share a story about how it solved a problem. Storytelling isn’t just for bedtime — it can make your marketing emails shine too!

For example, “Meet Sarah. She struggled with managing her finances until she discovered our app…”

The beauty of storytelling is that it engages the reader on a more emotional level, making your message more memorable.

Plus, it helps your readers envision how they could use and benefit from your product, increasing the likelihood they'll make a purchase.

23. Use bullet points or numbered lists.

Use bullet points or numbered lists to break down complex information into easy-to-digest chunks. For example, “Our software helps you: 1) Organize your tasks, 2) Manage your time, 3) Increase productivity.”

This format is effective because it's user-friendly. Readers can quickly scan the key points and understand your message without wading through dense paragraphs.

It makes your content accessible and ensures readers don’t have to spend way too much time on it.

24. Add visual elements.

A picture is worth a thousand words, right? Well-chosen images, infographics, or even GIFs can add a new dimension to your marketing emails. For example, show off your new product with a vibrant photo or infographic illustrating its benefits.

 Tartelette Tubing adding visual elements to their marketing emails

Visual elements can enhance your message by providing a visual representation of your content. They grab attention, break up the text, and can significantly improve engagement.

After all, our brains process images much faster than text, so a well-placed image can boost comprehension and retention.

25. Maintain consistency in tone and style.

To create a cohesive brand experience, keep your tone and style consistent across your emails. If your brand is fun and casual, a formal, corporate-sounding email would feel out of place.

For instance, if you’re known for using friendly, laid-back language, keep that up in your emails.

Consistency in tone and style helps reinforce your brand identity and builds trust with your audience. When readers know what to expect, they're more likely to stay engaged and look forward to your messages.

Consider creating a style guide for your email communications that you revisit and revise as your brand grows.

26. Always proofread.

Before you hit “send,” always proofread your email. Typos, grammatical errors, or broken links can damage your credibility and distract from your message. Take this as a bad example: “We're excited to announce our new product!”

Proofreading is crucial because it ensures your message is clear and professional. Errors can cause confusion or even change the meaning of your content. Plus, they can make your brand look careless, which isn't the image you want to project.

Use tools like Grammarly to help catch any lingering errors, and if possible, have a colleague give your email a glance before hitting send.

27. Segment your audience for tailored content.

One-size-fits-all might work for scarves but not for marketing emails. Segment your audience based on criteria like location, purchase history, or interests, and tailor your content to each segment.

For example, offer a product tailored to a customer's past purchases or share content relevant to their industry.

Segmenting your audience allows for personalization, which can boost engagement and conversion rates. By making your emails more relevant to each recipient, they'll feel more valued and understood.

28. Provide value in every email.

Every email you send should serve your recipient. This could mean exclusive discounts, insightful industry news, or a funny joke to brighten their day. For example, “Want to make the most of our app? Try this top tip!”

Providing consistent value will foster a positive relationship with your audience, making them anticipate your emails. This also increases their engagement with your calls to action.

To ensure you‘re providing what your audience values, conduct surveys or research to better understand their interests. And remember, it’s not just about selling — it’s about serving.

Craft a Marketing Email that Drives Action

Establishing relevancy, creating highly personalized copy, sharing social proof, and the rest — there's a lot to consider if you want to write a marketing email that drives action.

Yes, it is important to understand first principles (which, after reading this blog, you do — go you!), but you can streamline your email marketing workflow with a handy template.

Download our free email templates and see for yourself.

Editor's Note: This post was originally published in May 2012 and has been updated for freshness, accuracy, and comprehensiveness.

“WHEN WILL I GET MY ROBOT?!”

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Are humanoid robots just around the corner or still mostly science fiction? Heres my take on when youll finally get your robot servant.

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Since the World Robot Conference in Beijing (August 21-25), videos of robots mimicking human expressions, alongside prototypes with astonishingly agile movements, have grabbed a lot of attention. In the western hemisphere, big names like Tesla and Boston Dynamics are pushing the boundaries of robotics, and Unitree recently announced the G1 modela robot that walk, jump, climb stairs, and manipulate tools priced at $16,000. Some industry experts predict that humanoid robots could enter households in 5-10 years.

But the real question is: when will you get your robot?

This article probes the current state of robotics and offers an estimate on when you should start saving up for your personal, chore-doing robot servant.

Humanoid Robots: A Matter of Definition

First, we need to clarify what we mean by "humanoid robot." Broadly speaking, a humanoid robot is simply a machine shaped like a person. By that definition, the first one was built in 1810 by a German named Friedrich Kaufmann. But his 'Trumpet Player Automaton' hardly is what we imagine when we think about robots today. A more demanding definition requires humanoid robots to be virtually indistinguishable from humans. They would look, move, speak, and display emotions like humansyou might pass them on the street and not even realize it (think Blade Runner).

It will likely take a very long timewell beyond our lifetimesbefore robots become 100% human-like. So, for the purpose of this article, lets narrow the focus. Heres the kind of humanoid robot Id like to see:

A robot with the physical dexterity and intelligence to handle simple, everyday tasks, like hanging up laundry or washing dishes.

I dont need a machine that can perfectly replicate human expressions or emotionsI just want it to clean the bathroom and scoop the litter box. Of course, a household robot like that would require high spatial awareness and excellent motor skills, allowing it to safely navigate through different homes and adapt to changing environments. That reality may be closer than we think.

Whats Holding Robotics Back?

To estimate how long it will take before you can get a functional robot servant, lets examine the key challenges robotics currently faces:

  1. AI isnt there yet: Despite the advancements in robotics hardware you may have seen on YouTube, software constraints still prevent robots from operating autonomously in unstructured environments where new obstacles constantly arise. While LLMs are quite good at making casual conversation, they still have short context windows and lack reliable long-term memory, both of which are crucial for real-time decision-making and multi-step problem-solving.
  2. Battery technology isnt there yet: Todays batteries fail to provide the necessary power density for the prolonged operation of a high-performance robot. Yes, state-of-the-art batteries can power a car for hundreds of miles, but theyre too bulky, and designed for steady power output. A litterbox-cleaning robot, for instance, requires a compact, lightweight battery capable of delivering variable bursts of energy for agile movements.
  3. Artificial muscle fiber isnt there yet: Current actuatorssuch as electric motors and hydraulicslack the flexibility needed for lifelike motion, making them far less efficient than biological muscles. This limits robots' ability to perform precise, fluid movements. While artificial muscle fibers promise more natural motion, the technology is still in its infancy. The robots well see in our lifetime will most likely rely on traditional mechanics, which impose some restrictions on fine motor skills.
  4. Hardware is expensive and lacks standartization: Robotic components are costly, partly because there are no universal standards. Unlike other industries, many parts used in robots cannot simply be ordered in bulk, they must be individually designed for each manufacturer. This reliance on custom parts drives up costs and makes mass production difficult at this stage.
  5. A robot could kill you: If a high-dexterity robot went rogue, it could potentially cause significant harm to humans. Rigorous safety mechanisms must be developed to prevent such scenarios. Beyond preventing a "machine uprising," many other ethical concerns arisejust think of the moral dilemmas involved in programming self-driving cars. It is certain that robotics will need to overcome significant ethical hurdles, along with restrictions and regulations, before mass production becomes a reality.

Practically speaking, security concerns and legal restrictions are perhaps the biggest potential barrier to robot servants. However, none of the technical challenges seem insurmountable, and it seems that theres no hard theoretical or practical limit that would prevent further development. (Note: Im not an engineer or robotics expert. If Ive missed anything, please let me know in the comments!)

Self-Replicating Robots Could Speed Things Up

Beyond the challenges holding robotics back, theres also a factor that could speed things up considerably: self-replicating robots.

If just one major developer reaches the point where an entire factory is staffed and operated by robots that can build more of themselves, production costs could plummet. These robot-run factories could operate 24/7, expanding their "staff" as needed to meet rising demand without the limitations of human labor. Such a breakthrough could drastically reduce the cost of robots and accelerate advancements faster than expected.

Another reason that could speed up the development of humanoid robots is their potential value to a certain industry known for pioneering new technologies. The models theyre working on likely wont be designed for litterbox-cleaning, but their contributions to R&D could push the entire field forward in unexpected ways, ultimately getting us closer to household robot servants. Investors from other industries are also highly incentivized to pursue roboticsthe global market is expected to grow from $39 billion in 2023 to over $134 billion by 2031.

My Estimate: When Youll Finally Get Your Robot

At the start of this article, I promised you an estimate for when well finally be able to outsource our most annoying chores to a robot. As weve seen, several factors may hinder development and mass production, ranging from software capability, hardware availability and the lack of industry standards, to serious ethical questions. On the flip side, the potential of self-replicating robots and the massive growth prospects of the robotics market could stimulate advancements.

So, without further ado, heres my estimate: It will take 10 to 15 years for versatile household robots to become affordable and reliable enough for mass production, and an additional 5 to 10 years to reach a market penetration similar to that of vacuum cleaners today (75-89% of households in the U.S. and Western countries, according to a survey).

That doesnt mean we wont see advanced models soon. I expect a prototype with the intelligence and physical dexterity to perform various household tasks to emerge within a year or twothough it will likely have cost millions, if not billions, to develop. It will take years for these prototypes to enter production, with the first publicly available models likely priced around the cost of an expensive new car ($200,000+), making them unaffordable for most people. But prices could drop quickly as production scales up. Remember, adjusted for inflation, a simple calculator once cost $9,700 back in 1966. Thats why I estimate at least 10 years will be needed to move from proof-of-concept to widespread adaptation. This assumes, of course, that critical resourceslike rare earth elements, which are becoming harder to obtain amid the electric mobility boomremain available and affordable.

Of course, this is just my guess. How long do you think it will take before a robot cleans your home? Let me know in the comments!

10+ Classic Freelance Designer Mistakes to Always Avoid

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Freelancing is a lot like managing your own business. With every client, you learn something new, and learning from mistakes is also part of that process.

However, there are some mistakes that you should always avoid at all costs. In this post, we look at some of those classic freelance designer mistakes that even the most experienced freelancers make and how to avoid them.

As they say, learning from mistakes is part of every job. But learning from other people’s mistakes is an even better way to avoid trouble. So, take note and see if you’ve made any of these mistakes in your career.

1. Skipping Contracts

Skipping Contracts
Even the smallest freelance gig should start with a good contract

Some clients will ask you to sign a contract right from the beginning. These can be NDAs (Non-Disclosure Agreements) or even service contracts. This is a sign of a good client who values professionalism. Just make sure to read these contracts thoroughly or have a lawyer look at them before signing.

However, most design clients you work with won’t ask you to sign a contract. That doesn’t mean they are unprofessional. It’s because they think it’s unnecessary for smaller projects and gigs. But they are wrong!

Even the smallest freelance gig should start with a good contract, it’s the only way you can protect yourself from clients who skip payments or overwork you beyond the scope of the project. So, when a client doesn’t send you a contract, it’s your responsibility to ask them to sign one.

It’s also worth noting that your email conversations with the client are legally binding. If it’s a short or one-off gig, getting all the facts, requirements, and payment terms explained in an email should be enough to protect yourself. But signing a detailed contract document is the best approach.

2. Not Having a Clear Project Scope

Most of the design clients that approach you won’t have a clear idea of how much work and skill is required to complete a project. And it’s up to you to explain it in detail to them. That’s where the project scope or design brief comes in.

With a clear project scope, you can showcase all the tasks, deliverables, goals, costs, and other important parts of the project in simple terms so that the client understands all the requirements of the project.

Project scope also allows you to ensure you get enough time to complete the project as well as to avoid scope creep.

3. Ignoring Client Red Flags

We get it, when you’re having a rough month without any sign of a client, you will often rush to accept the first client you get a response from. However, even during those tough times, you should take all the precautions to identify the red flags to avoid bad clients.

Most bad clients will often give you subtle telltale signs. Like when they constantly lowball your price, disregard your contracts, ignore important questions you ask, or even ask for free samples.

When you desperately need to pay your bills, you’ll ignore these red flags. But they will only lead to more trouble and conflicts in the future. So think twice before taking on these types of clients.

4. Poor Communication Skills

Poor Communication Skills

Clients can recognize unprofessional freelancers from a mile away, especially from the way you talk and write emails. When you address your client as “bro” or “mate”, you are setting yourself up for rejection.

Good communication skill is the key to building good relationships with clients. It’s important to treat your clients with respect and gratitude, rather than being overconfident or showing your ego in your conversations.

Your true self will often show when a client gives feedback and criticism on your work. Learn to handle these situations like a pro and you’ll have a successful career.

5. Forgetting to Set Boundaries

Setting boundaries with your client is just as important as your freelance contract.

If a client keeps coming back to you with more and more requests, additional tasks, and endless revisions, you know you’ve made a mistake. That’s the result of a lack of boundaries.

Setting boundaries with your client is just as important as your freelance contract. You should always outline your work ethic and include some boundaries in your contract or initial agreement.

For example, let your client know how many revisions they are entitled to, how much they have to pay for extra revisions, or even explain the hours you’re available for work.

6. Pricing Too Low

If you’re still charging the same rate you asked for five years ago for your services, you’re missing out. Clients will always come at you with a lowball offer trying to get a discount but that doesn’t mean you need to stick to the same old price.

Oftentimes, asking for a lower price can also be a mistake because the clients who are used to working with professionals will see it as a red flag.

It’s also a good idea to revise your prices every couple of years. It’s perfectly okay to raise your rates as you accumulate more experience, new skills, and knowledge. And let’s not forget inflation and taxes.

7. Missing Deadlines

Missing Deadlines

Missing deadlines and always being late to deliver is one of the biggest mistakes you can make as a beginning freelancer and if not managed you will not succeed as a freelance designer.

While it’s okay to miss a deadline once or twice, you should not let it become a habit. It will not only lose your client’s trust but it will also affect your workflow and schedule.

If you feel like you need more time to deliver a project, it’s best to ask your client for an extension on the deadline beforehand. And in the future, plan your schedule well to ask for more time and deliver early, rather than the other way around.

8. Failing to Specialize

“A jack of all trades is a master of none, but oftentimes better than a master of one”, this quote by William Shakespeare has a deep meaning. While you should always try to specialize in at least one skill, you should not limit your capabilities to that skill alone.

Whenever you need medical advice, you go to a specialist doctor.  Or when you need some work done to a specific part of your car, you go to a mechanic that specializes in that area.

The same applies to freelance designers. You should try to specialize in a skill that outperforms all the other “jack of all trades” types of designers. But you should also learn other skills related to your main specialization to make yourself indispensable.

9. Not Learning New Skills

Not Learning New Skills

Not learning new skills is just as big of a mistake as failing to specialize in your skills. Just because you are getting more work doesn’t mean you can stop learning.

For example, there are now far more advanced tools available that allow you to cut the time of your work in half as well as automate the most repetitive tasks.

Ignoring these new technologies and thinking you have it all figured out will only put you at a disadvantage. Before long, you will be replaced with another freelancer who take advantage of new skills and tools.

10. Ignoring New Trends

Graphic design is a constantly changing industry. New trends, concepts, and technologies are introduced almost every day. As a professional, it’s important to stay on top of these new design trends and not ignore them.

Especially in the past few months, there have been rapid advancements in AI tools that help create art, illustrations, and designs. It’s crucial to find a way to incorporate these tools and technologies into your workflow to stay relevant as a freelance designer.

11. Not Updating the Portfolio

Not Updating the Portfolio

With all the work and a busy schedule, it’s easy to forget about maintaining your graphic design portfolio. But don’t forget that your portfolio is the key component in every proposal you send to a client. And it’s also the way clients can discover your work.

So, set aside a few minutes each week or even once a month to update your portfolio. Make sure to showcase your best projects, clients, and designs with details to win over new clients.

12. Using Outdated Software

Imagine having to work on a project that requires Figma when the only software you use is Photoshop CS3. Using old and outdated software is a huge problem among freelance designers and it needs to stop.

Yes, new software can be expensive these days but don’t forget that your entire career depends on these software as well. Besides, there are now far better alternatives to Photoshop and other expensive software that you can use as well.

In Conclusion

No one is perfect and things won’t go perfectly with every client you work with. If you ask any successful freelancer, they will list dozens of mistakes they’ve made in the past. That’s part of being a freelancer.

Hopefully, with the help of this list, you’ll be able to avoid some of the most common mistakes almost every freelance designer tends to make.

Sticky Headers And Full-Height Elements: A Tricky Combination

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I was recently asked by a student to help with a seemingly simple problem. She’d been working on a website for a coffee shop that sports a sticky header, and she wanted the hero section right underneath that header to span the rest of the available vertical space in the viewport.

Here’s a visual demo of the desired effect for clarity.

Looks like it should be easy enough, right? I was sure (read: overconfident) that the problem would only take a couple of minutes to solve, only to find it was a much deeper well than I’d assumed.

Before we dive in, let’s take a quick look at the initial markup and CSS to see what we’re working with:

<body>
<header class=”header”>Header Content</header>
<section class=”hero”>Hero Content</section>
<main class=”main”>Main Content</main>
</body>

.header {
position: sticky;
top: 0; /* Offset, otherwise it won’t stick! */
}

/* etc. */

With those declarations, the .header will stick to the top of the page. And yet the .hero element below it remains intrinsically sized. This is what we want to change.

The Low-Hanging Fruit

The first impulse you might have, as I did, is to enclose the header and hero in some sort of parent container and give that container 100vh to make it span the viewport. After that, we could use Flexbox to distribute the children and make the hero grow to fill the remaining space.

<body>
<div class=”container”>
<header class=”header”>Header Content</header>
<section class=”hero”>Hero Content</section>
</div>
<main class=”main”>Main Content</main>
</body>

.container {
height: 100vh;
display: flex;
flex-direction: column;
}

.hero {
flex-grow: 1;
}

/* etc. */

This looks correct at first glance, but watch what happens when scrolling past the hero.

See the Pen Attempt #1: Container + Flexbox [forked] by Philip.

The sticky header gets trapped in its parent container! But.. why?

If you’re anything like me, this behavior is unintuitive, at least initially. You may have heard that sticky is a combination of relative and fixed positioning, meaning it participates in the normal flow of the document but only until it hits the edges of its scrolling container, at which point it becomes fixed. While viewing sticky as a combination of other values can be a useful mnemonic, it fails to capture one important difference between sticky and fixed elements:

A position: fixed element doesn’t care about the parent it’s nested in or any of its ancestors. It will break out of the normal flow of the document and place itself directly offset from the viewport, as though glued in place a certain distance from the edge of the screen.

Conversely, a position: sticky element will be pushed along with the edges of the viewport (or next closest scrolling container), but it will never escape the boundaries of its direct parent. Well, at least if you don’t count visually transform-ing it. So a better way to think about it might be, to steal from Chris Coyier, that “position: sticky is, in a sense, a locally scoped position: fixed.” This is an intentional design decision, one that allows for section-specific sticky headers like the ones made famous by alphabetical lists in mobile interfaces.

See the Pen Sticky Section Headers [forked] by Philip.

Okay, so this approach is a no-go for our predicament. We need to find a solution that doesn’t involve a container around the header.

Fixed, But Not Solved

Maybe we can make our lives a bit simpler. Instead of a container, what if we gave the .header element a fixed height of, say, 150px? Then, all we have to do is define the .hero element’s height as height: calc(100vh – 150px).

See the Pen Attempt #2: Fixed Height + Calc() [forked] by Philip.

This approach kinda works, but the downsides are more insidious than our last attempt because they may not be immediately apparent. You probably noticed that the header is too tall, and we’d wanna do some math to decide on a better height.

Thinking ahead a bit,

What if the .header’s children need to wrap or rearrange themselves at different screen sizes or grow to maintain legibility on mobile?
What if JavaScript is manipulating the contents?

All of these things could subtly change the .header’s ideal size, and chasing the right height values for each scenario has the potential to spiral into a maintenance nightmare of unmanageable breakpoints and magic numbers — especially if we consider this needs to be done not only for the .header but also the .hero element that depends on it.

I would argue that this workaround also just feels wrong. Fixed heights break one of the main affordances of CSS layout — the way elements automatically grow and shrink to adapt to their contents — and not relying on this usually makes our lives harder, not simpler.

So, we’re left with…

A Novel Approach

Now that we’ve figured out the constraints we’re working with, another way to phrase the problem is that we want the .header and .hero to collectively span 100vh without sizing the elements explicitly or wrapping them in a container. Ideally, we’d find something that already is 100vh and align them to that. This is where it dawned on me that display: grid may provide just what we need!

Let’s try this: We declare display: grid on the body element and add another element before the .header that we’ll call .above-the-fold-spacer. This new element gets a height of 100vh and spans the grid’s entire width. Next, we’ll tell our spacer that it should take up two grid rows and we’ll anchor it to the top of the page.

This element must be entirely empty because we don’t ever want it to be visible or to register to screen readers. We’re merely using it as a crutch to tell the grid how to behave.

<body>
<!– This spacer provides the height we want –>
<div class=”above-the-fold-spacer”></div>

<!– These two elements will place themselves on top of the spacer –>
<header class=”header”>Header Content</header>
<section class=”hero”>Hero Content</section>

<!– The rest of the page stays unaffected –>
<main class=”main”>Main Content</main>
</body>

body {
display: grid;
}

.above-the-fold-spacer {
height: 100vh;
/* Span from the first to the last grid column line */
/* (Negative numbers count from the end of the grid) */
grid-column: 1 / -1;
/* Start at the first grid row line, and take up 2 rows */
grid-row: 1 / span 2;
}

/* etc. */

This is the magic ingredient.

By adding the spacer, we’ve created two grid rows that together take up exactly 100vh. Now, all that’s left to do, in essence, is to tell the .header and .hero elements to align themselves to those existing rows. We do have to tell them to start at the same grid column line as the .above-the-fold-spacer element so that they won’t try to sit next to it. But with that done… ta-da!

See the Pen The Solution: Grid Alignment [forked] by Philip.

The reason this works is that a grid container can have multiple children occupying the same cell overlaid on top of each other. In a situation like that, the tallest child element defines the grid row’s overall height — or, in this case, the combined height of the two rows (100vh).

To control how exactly the two visible elements divvy up the available space between themselves, we can use the grid-template-rows property. I made it so that the first row uses min-content rather than 1fr. This is necessary so that the .header doesn’t take up the same amount of space as the .hero but instead only takes what it needs and lets the hero have the rest.

Here’s our full solution:

body {
display: grid;
grid-template-rows: min-content 1fr;
}

.above-the-fold-spacer {
height: 100vh;
grid-column: 1 / -1;
grid-row: 1 / span 2;
}

.header {
position: sticky;
top: 0;
grid-column-start: 1;
grid-row-start: 1;
}

.hero {
grid-column-start: 1;
grid-row-start: 2;
}

And voila: A sticky header of arbitrary size above a hero that grows to fill the remaining visible space!

Caveats and Final Thoughts

It’s worth noting that the HTML order of the elements matters here. If we define .above-the-fold-spacer after our .hero section, it will overlay and block access to the elements underneath. We can work around this by declaring either order: -1, z-index: -1, or visibility: hidden.

Keep in mind that this is a simple example. If you were to add a sidebar to the left of your page, for example, you’d need to adjust at which column the elements start. Still, in the majority of cases, using a CSS Grid approach is likely to be less troublesome than the Sisyphean task of manually managing and coordinating the height values of multiple elements.

Another upside of this approach is that it’s adaptable. If you decide you want a group of three elements to take up the screen’s height rather than two, then you’d make the invisible spacer span three rows and assign the visible elements to the appropriate one. Even if the hero element’s content causes its height to exceed 100vh, the grid adapts without breaking anything. It’s even well-supported in all modern browsers.

The more I think about this technique, the more I’m persuaded that it’s actually quite clean. Then again, you know how lawyers can talk themselves into their own arguments? If you can think of an even simpler solution I’ve overlooked, feel free to reach out and let me know!

27 Case Study Examples Every Marketer Should See

Featured Imgs 23

Putting together a compelling case study is one of the most powerful strategies for showcasing your product and attracting future customers. But it's not easy to create case studies that your audience can’t wait to read.

Download Now: 3 Free Case Study Templates

In this post, I’ll go over the definition of a case study and the best examples to inspire you.

Table of Contents

A case study proves how your product has helped other companies by demonstrating real-life results. Not only that, but marketing case studies with solutions typically contain quotes from the customer.

This means that they’re not just ads where you praise your own product. Rather, other companies are praising your company — and there’s no stronger marketing material than a verbal recommendation or testimonial.

A great case study also has research and stats to back up points made about a project's results.

There are several ways to use case studies in your marketing strategy.

From featuring them on your website to including them in a sales presentation, a case study is a strong, persuasive tool that shows customers why they should work with you — straight from another customer.

Writing one from scratch is hard, though, which is why we’ve created a collection of case study templates for you to get started.

There’s no better way to generate more leads than by writing case studies. However, without case study examples from which to draw inspiration, it can be difficult to write impactful studies that convince visitors to submit a form.

Marketing Case Study Examples

To help you create an attractive and high-converting case study, we've put together a list of some of our favorites. This list includes famous case studies in marketing, technology, and business.

These studies can show you how to frame your company's offers in a way that is useful to your audience. So, look, and let these examples inspire your next brilliant case study design.

These marketing case studies with solutions show the value proposition of each product. They also show how each company benefited in both the short and long term using quantitative data.

In other words, you don’t get just nice statements, like “this company helped us a lot.” You see actual change within the firm through numbers and figures.

You can put your learnings into action with HubSpot's Free Case Study Templates. Available as custom designs and text-based documents, you can upload these templates to your CMS or send them to prospects as you see fit.

digital marketing case study, template

Download These Free Case Study Templates

1. "How Handled Scaled from Zero to 121 Locations with the Help of HubSpot," by HubSpot

digital marketing case study, hubspot

What's interesting about this case study is the way it leads with the customer.

That reflects a major HubSpot cornerstone, which is to always solve for the customer first. The copy leads with a brief description of why the CEO of Handled founded the company and why he thought they could benefit from a CRM.

I like that the case study also opens up with one key data point about Handled’s success using HubSpot, namely that it grew to 121 locations.

Notice that this case study uses mixed media. Yes, there is a short video, but it’s elaborated upon in the other text on the page.

So, while your case studies can use one or the other, don’t be afraid to combine written copy with visuals to emphasize the project’s success.

Key Learnings from the HubSpot Case Study Example

  • Give the case study a personal touch by focusing on the CEO rather than the company itself.
  • Use multimedia to engage website visitors as they read the case study.

2. "Rozum Robotics intensifies its PR game with Awario," by Awario

digital marketing case study example from Rozum Robotics

In this case study, Awario greets the user with a summary straight away — so if you’re feeling up to reading the entire case study, you can scan the snapshot and understand how the company serves its customers.

The case study then includes jump links to several sections, such as “Company Profile,” “Rozum Robotics' Pains,” “Challenge,” “Solution,” and “Results and Improvements.”

The sparse copy and prominent headings show you don’t need a lot of elaborate information to show the value of your products and services.

Like the other case study examples on this list, it includes visuals and quotes to show the effectiveness of the company’s efforts. The case study ends with a bulleted list that shows the results.

Key Learnings from the Awario Robotics Case Study Example

  • Create a table of contents to make your case study easier to navigate.
  • Include a bulleted list of the results you achieved for your client.

3. "Chevrolet DTU," by Carol H. Williams

digital marketing case study example from carolhwilliams

If you’ve worked with a well-known company, use only the name in the title — like Carol H. Williams, one of the nation’s top advertising agencies, does here.

The “DTU,” stands for “Discover the Unexpected.” It generates interest because you want to find out what the initials mean.

I like how they kept my interest by using a mixture of headings, images, and videos to describe the challenges, objectives, and solutions of the project.

The case study closes with a summary of the key achievements that Chevrolet’s DTU Journalism Fellows reached during the project.

Key Learnings from the Carol H. Williams Case Study Example

  • If you’ve worked with a big brand before, consider only using the name in the title — just enough to pique interest.
  • Use a mixture of headings and subheadings to guide users through the case study.

4. "The Met," by Fantasy

digital marketing case study example from fantasy

What’s the best way to showcase the responsiveness and user interface of a website?

Probably by diving right into it with a series of simple showcases — which is exactly what Fantasy does on their case study page for the Metropolitan Museum of Art.

They keep the page simple, inviting you to review their redesign of the Met’s website feature-by-feature.

Each section is simple, showing a single piece of the new website's interface so that users aren’t overwhelmed with information and can focus on what matters most.

If you‘re more interested in text, you can read the objective for each feature. Fantasy understands that, as a potential customer, this is all you need to know. Scrolling further, you’re greeted with a simple “Contact Us” CTA.

Key Learnings from the Fantasy Case Study Example

  • You don’t have to write a ton of text to create a great case study. Focus on the solution you delivered itself.
  • Include a CTA at the bottom inviting visitors to contact you.

5. "Embracing first-party data: 3 success stories from HubSpot," by Think with Google

digital marketing case study example from google

Google takes a different approach to text-focused case studies by choosing three different companies to highlight.

The case study is clean and easily scannable. It has sections for each company, with quotes and headers that clarify the way these three distinct stories connect. The simple format also uses colors and text that align with the Google brand.

I like the focus on data in this case study. That’s a differentiator! This case study is less than a thousand words, but it's packed with useful data points.

Data-driven insights quickly and clearly show the value of leveraging first-party data while prioritizing consumer privacy.

digital marketing case study example from google

Key Learnings from the Think with Google Case Study Example

  • A case study doesn’t need to be long or complex to be powerful.
  • Clear data points are an effective way to prove value.

6. "Better Experiences for All," by Herman Miller

digital marketing case study example from herman miller

Herman Miller sells sleek, utilitarian furniture with no frills and extreme functionality, and that ethos extends to its case study page for a hospital in Dubai.

What first attracted me to this case study was the beautiful video at the top and the clean user experience. User experience matters a lot in a case study. It determines whether users will keep reading or leave.

Another notable aspect of this case study is that the video includes closed-captioning for greater accessibility, and users have the option of expanding the CC and searching through the text.

Herman Miller’s case study also offers an impressive amount of information packed in just a few brief paragraphs for those wanting to understand the nuances of their strategy.

It closes out with a quote from their client and, most importantly, the list of furniture products that the hospital purchased from the brand.

Key Learnings from the Herman Miller Case Study Example

  • Close out with a list of products that users can buy after reading the case study.
  • Include accessibility features such as closed captioning and night mode to make your case study more user-friendly.

7. "Capital One on AWS," by Amazon

digital marketing case study example from aws

Do you work continuously with your clients? Consider structuring your case study page like Amazon did in this stellar case study example.

Instead of just featuring one article about Capital One and how it benefited from using AWS, Amazon features a series of articles that you can then access if you’re interested in reading more.

It goes all the way back to 2016, all with different stories that feature Capital One’s achievements using AWS.

This may look unattainable for a small firm, but you don’t have to go to extreme measures and do it for every single one of your clients.

You could choose the one you most wish to focus on and establish a contact both on your side and your client’s for coming up with the content.

Check in every year and write a new piece. These don’t have to be long, either — five hundred to eight hundred words will do.

Key Learnings from the Amazon AWS Case Study Example

  • Write a new article each year featuring one of your clients, then include links to those articles in one big case study page.
  • Consider including external articles that emphasize your client’s success in their industry.

8. "HackReactor teaches the world to code #withAsana," by Asana

digital marketing case study example from asana

While Asana‘s case study design looks text-heavy, there’s a good reason. It reads like a creative story, told entirely from the customer's perspective.

For instance, Asana knows you won't trust its word alone on why this product is useful. So, they let Tony Phillips, HackReactor CEO, tell you instead:

“We take in a lot of information. Our brains are awful at storage but very good at thinking; you really start to want some third party to store your information so you can do something with it.”

Asana features frequent quotes from Phillips to break up the wall of text and humanize the case study. It reads like an in-depth interview and captivates the reader through creative storytelling.

Even more, Asana includes in-depth detail about how HackReactor uses Asana. This includes how they build templates and workflows:

“There's a huge differentiator between Asana and other tools, and that’s the very easy API access. Even if Asana isn’t the perfect fit for a workflow, someone like me— a relatively mediocre software engineer—can add functionality via the API to build a custom solution that helps a team get more done.”

Key Learnings from the Asana Example

  • Include quotes from your client throughout the case study.
  • Provide extensive detail on how your client worked with you or used your product.

9. "Rips Sewed, Brand Love Reaped," by Amp Agency

digital marketing case study example from ampagency

Amp Agency's Patagonia marketing strategy aimed to appeal to a new audience through guerrilla marketing efforts and a coast-to-coast road trip.

Their case study page effectively conveys a voyager theme, complete with real photos of Patagonia customers from across the U.S. and a map of the expedition.

I liked Amp Agency‘s storytelling approach best. It captures viewers’ attention from start to finish simply because it's an intriguing and unique approach to marketing.

Key Learnings from the Amp Agency Example

  • Open up with a summary that communicates who your client is and why they reached out to you.
  • Like in the other case study examples, you’ll want to close out with a quantitative list of your achievements.

10. "NetApp," by Evisort

digital marketing case study example from evisort

Evisort opens up its NetApp case study with an at-a-glance overview of the client.

It’s imperative to always focus on the client in your case study — not on your amazing product and equally amazing team. By opening up with a snapshot of the client’s company, Evisort places the focus on the client.

This case study example checks all the boxes for a great case study that’s informative, thorough, and compelling. It includes quotes from the client and details about the challenges NetApp faced during the COVID-19 pandemic.

It closes out with a quote from the client and with a link to download the case study in PDF format, which is incredibly important if you want your case study to be accessible in a wider variety of formats.

Key Learnings from the Evisort Example

  • Place the focus immediately on your client by including a snapshot of their company.
  • Mention challenging eras, such as a pandemic or recession, to show how your company can help your client succeed even during difficult times.

11. "Copernicus Land Monitoring – CLC+ Core," by Cloudflight

digital marketing case study example from cloudflight

Including highly specialized information in your case study is an effective way to show prospects that you’re not just trying to get their business.

You’re deep within their industry, too, and willing to learn everything you need to learn to create a solution that works specifically for them.

Cloudflight does a splendid job at that in its Copernicus Land Monitoring case study. While the information may be difficult to read at first glance, it will capture the interest of prospects who are in the environmental industry.

It thus shows Cloudflight’s value as a partner much more effectively than a general case study would.

The page is comprehensive and ends with a compelling call-to-action:

“Looking for a solution that automates, and enhances your Big Data system? Are you struggling with large datasets and accessibility? We would be happy to advise and support you!”

The clean, whitespace-heavy page is an effective example of using a case study to capture future leads.

Key Learnings from the Cloudflight Case Study Example

  • Don’t be afraid to get technical in your explanation of what you did for your client.
  • Include a snapshot of the sales representative prospects should contact, especially if you have different sales reps for different industries, as Cloudflight does.

12. "Valvoline Increases Coupon Send Rate by 76% with Textel’s MMS Picture Texting," by Textel

digital marketing case study example from textel

If you’re targeting large enterprises with a long purchasing cycle, you’ll want to include a wealth of information in an easily transferable format.

That’s what Textel does here in its PDF case study for Valvoline. It greets the user with an eye-catching headline that shows the value of using Textel. Valvoline saw a significant return on investment from using the platform.

I like the smart decision of highlighting the client’s quote by putting it in green font and doing the same thing for the client’s results because it helps the reader quickly connect the two pieces of information.

If you’re in a hurry, you can also take a look at the “At a Glance” column to get the key facts of the case study, starting with information about Valvoline.

Key Learnings from the Textel Case Study Example

  • Include your client’s ROI right in the title of the case study.
  • Add an “At a Glance” column to your case study PDF to make it easy to get insights without needing to read all the text.

13. "Hunt Club and Happeo — a tech-enabled love story," by Happeo

digital marketing case study example from happeo

In this blog-post-like case study, Happeo opens with a quote from the client, then dives into a compelling heading: “Technology at the forefront of Hunt Club's strategy.”

Say you’re investigating Happeo as a solution and consider your firm to be technology-driven. This approach would spark your curiosity about why the client chose to work with Happeo.

It also effectively communicates the software’s value proposition without sounding like it’s coming from an in-house marketing team.

Every paragraph is a quote written from the customer’s perspective.

Later down the page, the case study also dives into “the features that changed the game for Hunt Club,” giving Happeo a chance to highlight some of the platform’s most salient features.

Key Learnings from the Happeo Case Study Example

  • Consider writing the entirety of the case study from the perspective of the customer.
  • Include a list of the features that convinced your client to go with you.

14. "Red Sox Season Campaign," by CTP Boston

digital marketing case study example from ctp boston

What‘s great about CTP’s case study page for their Red Sox Season Campaign is their combination of video, images, and text.

A video automatically begins playing when you visit the page, and as you scroll, you'll see more embedded videos of Red Sox players, a compilation of print ads, and social media images you can click to enlarge.

At the bottom, it says, “Find out how we can do something similar for your brand.”

The page is clean, cohesive, and aesthetically pleasing. It invites viewers to appreciate the well-roundedness of CTP’s campaign for Boston’s beloved baseball team.

Key Learnings from the CTP Case Study Example

  • Include a video in the heading of the case study.
  • Close with a call-to-action that makes leads want to turn into prospects.

15. "Acoustic," by Genuine

digital marketing case study example from genuine

Sometimes, simplicity is key. Genuine’s case study for Acoustic is straightforward and minimal, with just a few short paragraphs, including “Reimagining the B2B website experience,” “Speaking to marketers 1:1,” and “Inventing Together.”

After the core of the case study, we then see a quote from Acoustic’s CMO and the results Genuine achieved for the company.

The simplicity of the page allows the reader to focus on both the visual aspects and the copy. The page displays Genuine's brand personality while offering the viewer all the information they need.

Key Learnings from the CTP Case Study Example

  • You don’t need to write a lot to create a great case study. Keep it simple.
  • Always include quantifiable data to illustrate the results you achieved for your client.

16. "Using Apptio Targetprocess Automated Rules in Wargaming," by Apptio

digital marketing case study example from apptio

Apptio’s case study for Wargaming summarizes three key pieces of information right at the beginning: the goals, the obstacles, and the results.

Readers then have the opportunity to continue reading — or they can walk away right then with the information they need. This case study also excels in keeping the human interest factor by formatting the information like an interview.

The piece is well-organized and uses compelling headers to keep the reader engaged. Despite its length, Apptio‘s case study is appealing enough to keep the viewer’s attention.

Every Apptio case study ends with a “recommendation for other companies” section, where the client can give advice for other companies that are looking for a similar solution but aren’t sure how to get started.

Key Learnings from the Apptio Case Study Example

  • Put your client in an advisory role by giving them the opportunity to give recommendations to other companies that are reading the case study.
  • Include the takeaways from the case study right at the beginning, so prospects quickly get what they need.

17. "Biobot Customer Success Story: Rollins College, Winter Park, Florida," by Biobot

digital marketing case study example from biobot analytics

Like some of the other top examples in this list, Biobot opens its case study with a quote from its client, which captures the value proposition of working with Biobot.

It mentions the COVID pandemic and goes into detail about the challenges the client faced during this time.

This case study is structured more like a news article than a traditional case study.

This format can work in more formal industries where decision-makers need to see in-depth information about the case. Be sure to test different methods and measure engagement.

Key Learnings from the Biobot Case Study Example

  • Mention environmental, public health, or economic emergencies and how you helped your client get past such difficult times.
  • Feel free to write the case study like a normal blog post, but be sure to test different methods to find the one that best works for you.

18. "Discovering Cost Savings With Efficient Decision Making," by Gartner

digital marketing case study example from gartner

You don't always need a ton of text or a video to convey your message — sometimes, you just need a few paragraphs and bullet points. I like these in Gartner’s case study.

Gartner does a fantastic job of quickly providing the fundamental statistics a potential customer would need to know, without boggling down their readers with dense paragraphs.

The case study closes with a shaded box that summarizes the impact that Gartner had on its client. It includes a quote and a call-to-action to “Learn More.”

Key Learnings from the Gartner Case Study Example

  • Keep the case study short.
  • Include a call-to-action at the bottom that takes the reader to a page that most relates to them.

19. "Bringing an Operator to the Game," by Redapt

digital marketing case study example from Redapt

This case study example by Redapt is another great demonstration of the power of summarizing your case study’s takeaways right at the start of the study.

Redapt includes three easy-to-scan columns: “The problem,” “the solution,” and “the outcome.” However, its most notable feature is a section titled “Moment of clarity,” which shows why this particular project was difficult or challenging.

The section is shaded in green, making it impossible to miss. Redapt does the same thing for each case study.

In the same way, you should highlight the “turning point” for both you and your client when you were working toward a solution.

Key Learnings from the Redapt Case Study Example

  • Highlight the turning point for both you and your client during the solution-seeking process.
  • Use the same structure (including the same headings) for your case studies to make them easy to scan and read.

20. "Virtual Call Center Sees 300% Boost In Contact Rate," by Convoso

digital marketing case study example from Rozum Robotics

Convoso’s PDF case study for Digital Market Media immediately mentions the results that the client achieved and takes advantage of white space.

On the second page, the case study presents more influential results. It’s colorful and engaging and closes with a spread that prompts readers to request a demo.

Key Learnings from the Convoso Case Study Example

  • List the results of your work right at the beginning of the case study.
  • Use color to differentiate your case study from others. Convoso’s example is one of the most colorful ones on this list.

Digital Marketing Case Study Examples

21. "How Fractl Earned Links from 931 Unique Domains for Porch.com in a Single Year," by Fractl

digital marketing case study example from fractl

Fractl uses both text and graphic design in their Porch.com case study to immerse the viewer in a more interesting user experience.

For instance, as you scroll, you'll see the results are illustrated in an infographic-design form as well as the text itself.

Further down the page, they use icons like a heart and a circle to illustrate their pitch angles and graphs to showcase their results.

Rather than writing which publications have mentioned Porch.com during Fractl’s campaign, they incorporated the media outlets’ icons for further visual diversity.

Key Learnings from the Fractl Case Study Example

  • Let pictures speak for you by incorporating graphs, logos, and icons all throughout the case study.
  • Start the case study by stating the key results, like Fractl does, instead of putting the results all the way at the bottom.

22. "In-Depth Performance Marketing Case Study," by Switch

digital marketing case study example from switch

Switch is an international marketing agency based in Malta that knocks it out of the park with this case study.

Its biggest challenge is effectively communicating what it did for its client without ever revealing the client’s name. It also effectively keeps non-marketers in the loop by including a glossary of terms on page 4.

The PDF case study reads like a compelling research article, including titles like “In-Depth Performance Marketing Case Study,” “Scenario,” and “Approach,” so that readers get a high-level overview of what the client needed and why they approached Switch.

It also includes a different page for each strategy. For instance, if you’d only be interested in hiring Switch for optimizing your Facebook ads, you can skip to page 10 to see how they did it.

The PDF is fourteen pages long but features big fonts and plenty of white space, so viewers can easily skim it in only a few minutes.

Key Learnings from the Switch Case Study Example

  • If you want to go into specialized information, include a glossary of terms so that non-specialists can easily understand.
  • Close with a CTA page in your case study PDF and include contact information for prospective clients.

23. "Money Keywords Digital Marketing Case Study," by Cognism

Cognism SEO marketing case study

Cognism wrote one of the most in-depth case studies I’ve seen. Most case studies are often brief.

However, Cognism went deep into how it executed its strategy to showcase expertise and popularize its strategy.

The case study identified key issues with Cognism’s SEO that caused them to lose SERP rankings and had seasonal traffic decline.

Cognism’s case study introduces their unique idea of solving SEO challenges with money keywords. These are high-intent keywords that attract ready-to-buy visitors.

By introducing such ideas and spreading them, Cognism tried to improve brand awareness among its audience.

Cognism also talked about its backlink strategy, detailing how it targeted high-authority websites and tracked their progress each quarter.

They used guest blogging, leveraged outreach, and created linkable content to improve SERP rankings and boost domain authority.

They also gave examples of tools like HockeyStack, which helped with data visualization and used metrics like demo requests, generated deals, and revenue as outcomes.

Key Learnings from the Cognism Case Study Example

  • Use a table of contents to make your content more scannable and readable.
  • Talk about your process in detail to promote your ideas in your niche and gain authority.
  • Don’t be afraid to provide details on how you helped your client achieve their goals, including the tools you leveraged.

24. “How SimpleLegal Grew Traffic 515% by Embracing the Quirks of Vertical SaaS by Animalz

Animalz content marketing case study

Animalz is one of the leading content marketing agencies for B2B SaaS companies. The company uses a wide range of content strategies to deal with their client’s unique challenges.

While many agencies focus on new content, Animalz increased SimplyLegal’s online presence by focusing its efforts on its existing content, updating it with fresh content, and following the latest SEO practices.

This strategy, known as content refreshing, increased their traffic by 515%.

In their case study, Animalz created graphs to show how they increased organic traffic for each article they updated.

I liked how they explained their content marketing techniques by drawing different diagrams. This way, their content was more digestible than text-only case studies.

Key Learnings from the Animalz Case Study Example

  • Use graphs to show the difference between previous and old results for readability.
  • Use different types of diagrams to explain new concepts, such as refreshing content.
  • Split up the takeaways of your case studies into bite-sized sections.
  • Always use visuals and images to enrich the case study experience, especially if it’s a comprehensive case study.

25. “Paid Social and Search Campaign for Passenger by The Social Shepherd

The Social Shepherd digital marketing case study

The Social Shepherd is an award-winning social agency. They used a more methodical approach to their case study for an ethical clothing brand, Passenger.

The agency outlined the client goals like improving scale spend, maintaining a 10x ROAS, and adapting to current assets by working on direct-response copy for paid ads.

Next, the agency showed steps they took to meet these goals, such as optimizing paid and organic media campaigns.

Similarly, they promoted their client’s expansion from the U.K. into different markets (e.g., Europe and America), thereby proving their expertise in attracting global audiences.

Key Learnings from the Social Shepherd Case Study Example

  • Outline client goals to present clear objectives for readers.
  • Promote your work by listing your achievements, such as any awards you won for the project or the goals you met.

26.LinkedIn Advertising Case Study By Directive Consulting

Directive digital marketing case study

Directive Consulting’s case study for TigerConnect’s ad campaign provides a clear narrative of the latter’s challenge, strategy, and results.

The case study begins with an engaging headline that highlights a key achievement — a 31% increase in paid leads.

A brief overview is then used to explain the context of what TigerConnect does and how it helps companies in the healthcare sector.

The case study outlines the service Directive Consulting offered — PPC Management. I like how Directive Consulting used quantifiable metrics to show results.

The challenge section describes the initial problem of targeting audiences with low-volume keywords, prompting the need for a fresh approach.

The strategy section explains Directive’s approach, which is to use LinkedIn and implement account-based marketing (ABM).

Finally, the result section caps the case study with in-depth stats, showcasing the increase in paid leads, visits, and cost-per-acquisition.

Key Learnings from the Directive Consulting Case Study Example

  • Give relevant context in the client overview section. This gives readers essential background information on the client.
  • Offer a step-by-step breakdown of the strategy, including initial actions and subsequent adjustments. This helps readers understand the reasoning behind each decision.

27.Vena Solutions Case Study By Siege Media

Vena digital marketing case study

Siege Media’s case study for Vena Solutions illustrates how the former increased the latter’s organic blog traffic by over 100%.

Like all the engaging case studies, it starts with a compelling title and headline to highlight their achievement. A brief client overview lets you know what Vena Solution does.

The case study lists the services offered: digital PR and content marketing. It also outlines the challenge of creating high-ranking content and earning high-authority links, which can be tricky for certain keywords.

The results show clear metrics, such as link placements and traffic increases, via graphs. The case study also adds a carousel to slide between different graphs.

The growth summary explains Siege Media’s approach to creating top-funnel and shareable content by emphasizing stats-based posts.

This way, these articles can gain links from reputable sources. The case study also gave examples, such as “SaaS Statistics” and Remote Work Statistics.”

Key Learnings from the Vena Solutions Case Study Example

  • Give a growth summary to highlight your achievements.
  • Provide specific examples to drive the point home.
  • Let the visuals speak by including examples of the actual work you did for your client — which is especially useful for branding and marketing agencies.
  • Always close out with your achievements and how they impacted your client.

Start creating your case study today.

Now that you have excellent examples of case studies, think about a topic you'd like to write about that highlights what you did for a customer.

Before you do this, think critically about the elements to include in the case study.

Personally, I like case studies that go beyond text. Images from external websites or tools like those used in the Animalz case study are fantastic.

However, nothing beats videos like the HubSpot case study above. Where possible, get your customer on video because that’s always more believable.

Doing these equips you with a library of customer success stories, which is the most persuasive marketing material you could ever have.

The outcome is a strong portfolio of case studies, which helps you entice prospects to give you their business.

Editor's note: This post was originally published in August 2018 and has been updated for comprehensiveness.

 

WordPress Roundup: August 2024

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Welcome to the WordPress Roundup, your monthly digest of the latest news and updates from the WordPress community. We bring you essential WordPress developments for all experience levels each month, keeping you informed about the latest core updates and upcoming releases. Whether you’re a seasoned developer, a dedicated site owner, or launching your first WordPress

The post WordPress Roundup: August 2024 appeared first on WP Engine.

WP Engine Appoints Samuel Monti as its Chief Financial Officer

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AUSTIN, Texas—SEPT. 5, 2024—WP Engine, a global web enablement company providing premium products and solutions for websites built on WordPress, today announced the hiring of a new Chief Financial Officer, Samuel (“Sam”) Monti. In his new role, Monti is responsible for the leadership and management of all aspects of WP Engine’s financial organization, including corporate

The post WP Engine Appoints Samuel Monti as its Chief Financial Officer appeared first on WP Engine.

Professional Relationships: 4 Executive Tips to Improve Your Marketing Success

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Learn how to build professional relationships that don't just open doors — but blow them wide open.

Download Now: 101 Professional Networking Tips

Building strong professional relationships is your secret weapon for marketing success. The right connections can open you up to new ideas, reveal valuable opportunities, and give you the insights you need to solve tough problems.

As Kieran and I discuss in a recent episode of Marketing Against the Grain, however, building impactful relationships takes more than just attending networking events and exchanging business cards.

So how do you find the people who can truly elevate your game? And how do you actively add value to grow those relationships?

In this post, we dig into four strategies for improving your professional relationships. Fair warning: these aren’t your typical networking tips.

We’re talking about going deep, leading with value, and mastering the art of communication — tailored for industry leaders looking to make a real impact.

Strategies for Improving Your Professional Relationships

1. Seek out 10x conversations.

Kieran and I talk to a lot of people. It’s how we solve problems and learn. But here’s the thing: not all conversations are equal. You’ve got to seek out what we call “10x conversations.”

These conversations are the ones that shift your perspective and thinking entirely, leaving you with insights that alter the way you go about your work — and even your personal life.

When you find someone like that, don’t just have one conversation and move on. Dive in deep. Have ten more conversations with that person rather than spreading yourself thin with ten different people. The value is in the depth, not the breadth.

If you’re not sure how to find these people, here’s what I do: find a person you think is awesome at what they do — and then find out who they look up to. It’s a bit counterintuitive, but trust me, it works.

The people that everyone else in the industry thinks are the best? Figure out how to spend some time with them.

Then, go a step further — seek out the five people those experts think are even better. That’s where you’ll find the real 10x conversations.

“If you can find these people,” says Kieran, “They’re going to be absolute game-changers to your ability to learn.”

2. Rethink your networking approach.

When it comes to networking, Kieran and I both agree that it’s not about how many people you meet but how well you get to know the right ones — and that generally doesn’t happen at big, crowded networking events. Instead, real value comes from smaller, more focused 1:1 settings.

For example, I recently played golf with my friend, Dave Gerhardt. We spent about four hours together, just the two of us, and by the end of it, we’d not only come up with a YouTube show idea, but we’d also tackled a bunch of other challenges that we were both facing.

That kind of focused time lets you dig deeper into topics and really get to know the person. It’s way more valuable than trying to meet dozens of people at once.

So next time you’re thinking about how to connect with someone or expand your network, think less about quantity and more about quality. Set up some one-on-one time — a dinner, a coffee, a golf game — and you’ll see the difference it makes.

3. Add value to build trust.

The more value that you bring to a relationship, the stronger the relationship becomes. It’s that simple. But you need to clearly — and consistently — demonstrate that value with every interaction.

For example, when Kieran first started out, he made it a point to jump on every call where he thought he could offer value. “I wasn’t just looking to take; I truly wanted to give where I could,” he says. “I’d join for 30 minutes, listen, and figure out how I could help.”

It wasn’t the most efficient way to build relationships, but over time, it led to deeper, more meaningful connections.

Why? Because building relationships isn’t just about being present; it’s about being the person who others can rely on for insight, support, or whatever they might need.

And when you consistently show up with something valuable to offer, you’re not just another contact in someone’s network — you’re the person they think of first when they need help or advice.

And that’s a key ingredient for building professional relationships that last.

4. Brush up on your qualitative communication skills.

Especially when you’re interacting with high-level execs like investors or founders, it’s not enough to just throw data at them — you need to tell the story behind the numbers.

Sure, executives love their charts and metrics, but they’re often more swayed by anecdotes and real-world examples. That’s where you win their buy-in, build trust, and gain the autonomy you need.

Think of it this way: as a marketing leader, you’ve got both the data and the stories at your disposal. The trick is to use them together. The data gives you credibility, but it’s the stories and anecdotes that make your argument stick.

Let’s say you’re pitching a new marketing strategy. Don’t just roll out the potential ROI. Back it up with a customer success story or some feedback that highlights why this strategy is the right move.

Executives are often swayed by what they hear from customers or industry peers, even more so than by what they see on a spreadsheet.

And remember, this tip isn’t only relevant for today. As Kieran points out, “Communicating qualitative data is a skill set that executives are going to have to hone more in the coming years, as we’re getting less and less direct attribution.”

To watch our entire discussion about improving your professional relationships, check out the full episode of Marketing Against the Grain below:

This blog series is in partnership with Marketing Against the Grain, the video podcast. It digs deeper into ideas shared by marketing leaders Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (SVP, Marketing at HubSpot) as they unpack growth strategies and learn from standout founders and peers.

The State of Generative AI & How It Will Revolutionize Marketing [New Data + Expert Insights]

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A writer at heart, Meghan Keaney Anderson has centered her career around content creation. So, when pivoting her career into the world of generative AI, which could supposedly replace writers, she received one resounding question from peers: Why?

Download Now: The Annual State of Artificial Intelligence in 2024 [Free Report]

Her answer? “[Generative AI] is here, and we need to steer it in the right direction to reach its potential. I hope that we as creators and marketers and business leaders will take the reins of this technology and bend the arc of its use towards something positive.”

This series explores some of the strongest opportunities for AI in the marketing world today and in the near future, backed by HubSpot original research from our State of AI Survey, and expert perspectives from major brands including Jasper, ZoomInfo, and Mention.com.

Top Generative AI Marketing Findings for 2024 [New Data]

1. 85% of marketers believe generative AI will transform content creation in 2024.

It's clear that AI is poised to revolutionize the marketing industry. But how is a different story.

So we asked marketers: In which aspects of your role do you already leverage AI?

For starters, a staggering 81% of marketers leveraging generative AI report it enhances their roles.

Here's how generative AI helps marketers with their roles:

how generative ai fits into marketing strategy

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As a blogger, one of the primary use cases for AI that I‘ve heard about has been blog creation. However, it’s not the only use case — or even necessarily the most effective one.

So far, 56% of marketers who use generative AI for content creation say it performs better than content created without it.

Creating AI tools themselves is also an incredibly effective lead-generation strategy.

As Amilah Ali, Mention’s Content Marketing Manager, told me, “Creating free AI tools has helped our brand with both brand awareness and lead generation, as individuals who use these tools are more likely to remember the Mention brand, and may also become potential customers in the future.”

If you don't have the time or resources to create your own branded AI tools, there are plenty that can help you deliver more value in your work.

For instance, Mention, a social media listening and monitoring tool, used OpenAI's GPT-3 capabilities to create an Instagram Caption Generator and Instagram Hashtag Generator. They've also created AI tools that help users generate social media bios across popular platforms like Instagram, X, and TikTok.

Helpful Content

2. 77% of marketers report that generative AI helps create more personalized content.

generative ai marketing quote, “switching to a newer tech stack is allowing us to get into loyalty and personalization at a much bigger, better, deeper level.”

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As a writer, I was hesitant to believe that a robot could do my job better than I could.

And, in truth, it can't do my job alone. But it can greatly supercharge my own productivity and even upscale my content.

In fact, 77% of marketers believe generative AI marketing is effective at making their content more personalized, 96% say personalization increases buyer repeat purchases, and 94% believe it boosts sales.

(215% more marketers will likely consider their marketing strategy effective if it offers a personalized experience.)

This makes sense: Generative AI is a powerful tool for generating strong ideas, brainstorming more unique angles for your content, and researching topics more in-depth than you otherwise could.

As Samyutha Reddy, Jasper's Head of Enterprise Marketing, told me recently, “AI augments the human experience, but it doesn't replace the human within that experience. We value writers in our society because they're able to give us a thought-provoking human perspective on the world.”

She adds, “It isn't just about summarizing facts that are out there. It's about humans sharing opinions on very real topics that help build your perspective on how you feel about something. So an AI could really never replace that human perspective.”

Helpful Content

3. Generative AI saves marketers 3 hours on a single piece of content and 2.5 hours per day.

One of the most important benefits of generative AI marketing is how much time it can save for your team.

On average, marketers told us they save three hours per piece of content and two and a half hours per day.

Wow. Let that sink in.

For a writer who needs to complete four posts a week, that translates to over 12 hours — more than a full workday! — that you can now spend up-leveling your career, seeking out more interesting angles for your topics, or focusing on other aspects of your role.

generative ai marketing quote, “ai is going to commoditize and disrupt so many businesses — the way to prevent that is to be very bold and move forward to embrace ai as quickly as possible.”

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As HubSpot's CMO Kipp Bodnar puts it, “[AI] gives you the time to obsess over your customers again.”

He goes on to provide a few examples: “It gives your sales team time to genuinely connect with customers and work with them to identify how your products can solve for their unique needs.

It gives your support team the ability to focus on complex customer challenges rather than being bogged down by tickets that could be answered by a chatbot.”

He adds, “It also gives your leaders the insights they need to make more high-impact, powerful decisions that align with what matters most to your customers.”

Helpful Content

4. Marketers who don't use AI are worried about over-reliance.

While generative AI marketing offers many benefits, some companies still don‘t plan to use it just yet. Let’s dig into the top reasons why.

The number one: 43% of marketers who don‘t use AI are worried they’ll become overly reliant on AI tools.

HubSpot's Senior Director of Content, Brad Wolverton, understands that marketers might feel an initial temptation to rely heavily on AI — but he believes that most marketers will quickly determine that AI alone doesn't enable them to produce the type of high-quality content they need to stand out.

As Wolverton puts it, “The more reliant marketers become on AI to produce content, the less differentiated that content will feel, which will put a premium on higher-quality research and writing.”

He adds, “AI-generated sites will further erode the trust people have in what they hear and view online, creating opportunities for the companies willing to double down on creative talent.”

Other concerns? 60% of marketers using generative AI are concerned about potential harm to their brand's reputation due to issues like bias, plagiarism, or misalignment with brand values.

Fortunately, these concerns don‘t mean you need to forgo leveraging AI entirely — they’re just valid reasons for practicing smart, responsible behaviors when you begin implementing AI at your company.

generative ai marketing podcast

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A few tips:

  • Be transparent with your audiences when you’re using AI. Let them know, “This blog post was written with the help of ChatGPT.” Whenever possible, being honest with your customers helps foster a sense of trust and could also provide helpful context for areas your customers could use AI. What I like: This transparency builds trust.
  • Don’t consider AI as a human replacement. AI is meant to replace menial, tedious tasks like data collection, reporting, and research — but it shouldn’t steer the ship. As a writer, for instance, you still want to check the facts behind each article generated by AI. You should also edit the output to match your own tone, voice, and perspective. Best for: Content quality control.
  • Start small. AI can feel daunting and overwhelming, so identify a few tasks on your team that could potentially benefit from AI and test out a few tools specifically designed to help you complete those tasks before thinking bigger. Pro tip: Start with lower-risk pilots.

It's equally helpful to look at how other businesses use AI and take inspiration from them.

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5. 55% of businesses predict that by 2024, most people will turn to chatbots over search engines for answers.

generative ai marketing, how marketers are using chatbots

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You're probably thinking — Okay, okay, I get it. AI is great. But what types of tools specifically should I be using in my role as a marketer?

For starters, the clear winner here is AI-powered chatbots. In our survey, 72% of marketers agreed that AI and automation tools like chatbots help them personalize the experience customers get with their company.

Beyond that, chatbots, including ChatGPT, Bing AI, and Google Bard, are rated the most effective for creating marketing content.

Prefer to make your own? Check out HubSpot’s Free Chatbot Builder, which enables you to create chatbot sequences without any coding and personalize chat replies with contact data pulled from HubSpot’s CRM.

Besides chatbots, marketers said other commonly used AI tools include visual AI tools (57%) and text generation tools (56%).

Unsure which tools are right for you? Take a look at 21 of the Best AI Chatbots for 2024.

One other quick note: If you plan to leverage chatbots to create content, transparency will be key.

As Litmus' Content Marketing Manager Kimberly Huang puts it, "Rule of thumb: transparency is key. Dentsu found that over 70% of survey respondents want brands to disclose when they use AI across products, services, experiences, and content."

She adds, “It may feel counterintuitive to do this, but being transparent with your audience ultimately leads to building trust. Especially as we move toward a more AI-integrated world, brands should lean into being open and honest with how they’re using AI.”

So — how can you do that?

Pringle suggests, “It’s as simple as adding in a line of copy that lets your audience know you used AI. For example, in a recent issue of our newsletter, Litmus Weekly, we used generative AI to help create content ideas. We ended the email by sharing ‘this email was written using Jasper.’”

example of being transparent about using generative ai in marketing

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Convinced generative AI is going to supercharge your own role? Keep reading to learn how to properly harness AI as your new superpower.

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How Marketers Can Harness AI as Their Superpower

1. Become an AI prompt and AI editing superstar.

As you begin dipping your toes into the waters of generative AI, you'll want to ensure you read up on best practices when prompting AI.

A few tips:

  • Be clear, concise, and specific in your prompts.
  • Request structured data, such as tables or lists, which helps the AI provide a more accurate response. Best for: High-quality AI output.
  • Test out different types of prompts, such as open-ended questions.
  • Test out different prompt lengths. Sometimes, shorter is better. Other times, more details are needed.
  • Be careful when prompting to ensure you're being safe with internal customer data. Pro tip: Have data protection policies.
  • Use actionable words in your prompts, like “Write,” “Summarize,” or “Translate.”
  • Be specific on how you want the AI tool to present its output to your prompt.

Take a look at the following examples of weak versus strong prompts:

 

Why is the first one weak? Well, imagine if you told a junior associate at your marketing firm the same thing.

I‘d imagine she’d look up at you and say, “Okay… But how long should the social media post be? Do you want me to use emojis? Which social platform are you going to post this on? And is there anything important from the introduction that you definitely want me to include?”

Treat your AI chatbot the same way you'd treat a junior associate. Provide specific, actionable prompting to get the most out of the tool.

And, if you‘re curious, here’s ChatSpot's response:

“Generative AI is reshaping content strategies for the future! Chatting with Jasper’s Samyutha Reddy, we explore the impact on marketing and SEO. Fear not, AI won’t replace us, it’ll elevate our game! #generativeai #marketing #seo

Impressive, huh?

Similar to prompting, you'll want to become adept at scoping out prompt responses and editing for consistency across your content, tone of voice, and always double-checking that the information is accurate.

As Ben Salzman, SVP, GTM Strategy & ZI Labs at ZoomInfo, which launched a GTM Playbook with AI tips for sales teams, puts it:

“In our sales AI prompts, we include a specific person that the communication would come from, along with details about the prospect who will receive the outreach, including title and company. We also add tone guidance and constraints around how the outreach should sound, and of course, the scenario of the play.”

He adds, “We found that the more information we gave, the more time we saved when it came to editing and iteration.”

Ultimately, AI won't replace humans — but the humans who know how to properly leverage AI will replace the humans who don't.

generative ai marketing quote, “generative ai is here, and we need to steer it in the right direction to reach its potential. I hope that we as creators and marketers and business leaders will take the reigns of this technology and bend the arc of its use towards something positive.”

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2. Learn how to use AI to scale marketing campaigns.

It's vital you take a multi-channel approach when creating content to attract prospects and engage with leads.

But that can be exhausting and time-intensive — which is where AI becomes your most beloved confidant.

As a marketer, you need to learn how to leverage AI to get more bang for your buck from one single piece of content.

For instance, let's say you start with a blog post. You might use an AI-powered chatbot to create social media and email copy to distribute that content.

Additionally, you might convert the blog post into a video script so you can create an AI-powered YouTube video that revolves around the same topic. What I like: Content repurposing at scale.

You might even ask AI to help you turn that blog post into sales enablement materials.

AI can ultimately help you amplify your messaging across channels and distribution engines without requiring hours of coordination with other teams to create brand-new copy for various channels. Best for: Efficiency gains.

And that's a huge win.

3. Prepare to re-evaluate your SEO strategy.

As more marketers — and consumers — begin leveraging chatbots to ask questions and seek out information rather than search engines, it stands to reason that the search landscape will change drastically.

To ensure your website is in the best position possible, it's vital you re-evaluate your long-term SEO strategy.

Aja Frost, HubSpot’s Director of English Growth, told me, “SEOs have been fighting declining click-through rates from Google since the introduction of the first search features.

With the addition of AI-powered chat on the SERPs, it’s very possible Position 1 will become the only result that gets traffic. Bard shifts positions 2-10 below the fold. Depending on the length of the Bard-generated answer, even the first position might be!”

She advises, “In the short term, SEOs should evaluate which terms their websites are ranking for that are most likely to see Bard on the SERPs (likely ‘how’ and ‘why’ queries) and what percentage of their traffic that puts at risk.

The answers will help them develop a longer-term plan — investing in ranking for lower-risk queries, finding unique ways to enrich their content that AI can’t replicate, and more.”

generative ai marketing quote, “in the short term, seos should evaluate which terms their websites are ranking for that are most likely to see Bard on SERPs (likely ‘how’ and ‘why’ queries) and what percentage of their traffic that puts at risk. The answers will help them develop a longer-term plan — investing in ranking for lower-risk queries, finding unique ways to enrich their content that AI can’t replicate, and more.

4. Become an explorer.

AI is still relatively new, and it can be scary to test out how you might leverage AI in your role. It might even be tempting to say, “I'll just keep doing it the old way. Why fix what isn't broken?”

But it's equally risky to avoid AI, which will continue to change the way other marketers create, engage, and sell. You could be left behind if you don't learn to leverage it for your own gain.

As HubSpot's Bodnar puts it, "AI is going to commoditize and disrupt so many businesses that the way to prevent that is to be very bold and move forward to embrace AI as quickly as possible."

Fortunately, this can become a fun aspect of your role. Start testing out new AI tools (a list of those can be found below).

Find out which tools are most effective for your team and share them widely across the organization. Become an explorer who is willing to slow down your current processes to test, iterate, and learn.

Trust me — in the long run, it's worth it.

The Top AI Tools to Consider Leveraging Right Now

Here's a quick and handy list of various AI tools suited for different needs.

AI Content Writing Tools

AI Image Generation Tools

AI Chatbots

AI SEO Tools

Content Assistant (in Beta)

DALL-E 2 

ChatSpot

HubSpot AI Tools

GetGenie

Jasper Art

HubSpot Chatbot Builder

AlliAI

Writesonic

Dream by WOMBO

ChatGPT

Pro Rank Tracker

Jasper

Craiyon 

Bing Chat

RankIQ

Writer

NightCafe

Google's Bard

INK

Rytr 

Midjourney

Intercom

Jasper

Copy.ai

Adobe Firefly

Watson Assistant

10Web

Getting Started

Ultimately, the power of AI begins and ends with your own imagination: How generative AI fits into your marketing strategy and other business applications will depend on the creativity and vision of those leveraging these powerful tools.

In what ways can you imagine AI supercharging your work, now and in the future?

The 24 Most Creative Ad Campaigns in History (Plus, Why I Love Them)

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Team black or team green?

Download Now: Free Ad Campaign Planning Kit

Earlier this year, HBO launched an incredibly moving ad for the new season of its hit series “House of the Dragon.” It featured pictures of House of the Dragon banners in renowned landmarks globally, including The New York Stock Exchange.

Each spot vowed allegiance to a team or “house” in the series.

best ad campaigns, house of the dragon ad at the new york stock exchange

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The ads and buzz around the series made me go check out the show (all hail Queen Rhaenyra!). That got me thinking about ads and their impact, which eventually led me to wonder, “What is the best ad of all time?”

Now, it was a little difficult for me to come up with just one “best” advertisement of all time — which is why there are 23 in this post instead. Let’s dive in.

Table of Contents

Impactful Advertising Across the Ages

But why are these some of the best ads of all time?

Because of the impact they had on brand growth and how they hit on some universal truth that makes them memorable. In fact, some of us might not have even been alive when these campaigns first aired.

Two of the biggest challenges in advertising are measuring the value of the advertisement and ensuring it resonates with the right people.

Reaching everyone your desired customers can be tough. Your target audience are dispersed across so many different channels. Plus, the vast volume of competing ads makes it hard to stand out and make an impact on your audience.

As the nature of advertising evolves, it’s important that you do too. People can advertise anywhere, and today’s best type of ad might not be the best type tomorrow.

Types of Advertisements

As you can imagine, there are many types of advertisements — all of which run in different mediums, on different channels, and have different goals in mind for their business. Let’s see the most common ads marketers should know.

1. Print Advertising

The first print ad ran in England in 1472, according to Infolinks. Since then, this type of advertising has become unavoidable.

Print ads have run in newspapers, magazines, brochures, billboards, and flyers. In this method, the advertiser pays the publisher to place their ad in the publication.

2. Direct Mail Advertising

Direct mail involves creating and distributing printed materials to a targeted mailing list. These materials can include postcards, catalogs, brochures, letters, and promotional offers.

This method was first discovered in 1835 when the American Anti-Slavery Society (AAS) mailed print materials to southern religious and civic leaders.

Soon after, direct mail became a common advertising method used by businesses to raise awareness for their brand.

Direct mail is a tactic that should be thoughtfully deployed. I’ve received more than my fair share of junk mail that ends up directly in the trash.

However, I’ve noticed if local businesses contact me, service providers for my home reach out, or my favorite brands send coupons, I’ll keep them.

3. Radio Advertising

United States radio stations launched their first commercial broadcasts in 1920.

And while we might all drive around with our iPhones plugged in for music these days, don't let that fool you.

Radio is still a viable marketing and advertising platform today for expanding the reach of sponsored events and new products.

In this ad method, the advertiser pays the radio station to play their ad during designated breaks between music or a radio show.

4. Television Advertising

Television ads originated in the 1940s with the promotion of practical items and political campaigns. Advertisers can now use television to promote food, toys, stores, business services, and more — both to local TV channels and to national broadcast networks.

In this ad method, the advertiser pays the TV network to show their ad during designated breaks in the network's regular programming.

5. Internet Advertising

Internet advertising took root in the mid-1990s with the launch of “banner” advertisements for various telecommunications companies.

Marketers place these ads in interstitial spots on a webpage. Basically, advertisers pay the website owner to place their ads in exposed spaces peripheral to the website's own content.

But that’s just the tip of the iceberg. Internet advertising has gone on to include video, search engine marketing, and more.

6. Social Media Advertising

Social media advertising is a form of internet advertising that emerged with the introduction of social media in the 2000s.

In this ad method, advertisers promote products, services, or content through paid ads on social media platforms. That includes Facebook, Instagram, Twitter, LinkedIn, YouTube, and TikTok.

There are also many different ad formats to choose from when advertising on social media, such as image ads, video ads, carousel ads, sponsored posts, and more.

7. Mobile Advertising

Since the early 2000s, mobile advertising has been a popular method due to the widespread use of cell phones and the amount of time people spend on them.

It involves delivering promotional messages or advertisements through text messages, mobile apps, mobile websites, and push notifications.

With this method, advertisers can leverage data and create highly personalized ads based on location, behavior, and user interests.

8. Podcast Advertising

Podcast advertising gained popularity in the mid-2000s with the introduction of MP3 players, such as iPods, which made it easier for users to download and listen to podcasts on the go.

Similar to radio advertising, podcast advertising is where advertisers pay podcast owners to promote their product or service through sponsorship or ad spots in podcasts.

These ads can be inserted before, during, or after a podcast episode.

In essence, the advertising types listed above have evolved dramatically since their inception. What was once quite one-dimensional messages now carry clever, funny, or profound undertones that make the ads memorable for years to come.

After reading Jennette McCurdy’s memoir about her life as a child star, I tuned into her podcast “Hard Feelings.” The ad breaks in her show were witty, showcasing her personality.

In one, she takes a bite out of a Hello Fresh lettuce wrap, and you can hear the crunch. Memorable, indeed!

What makes a good advertisement?

No matter which method of advertising you use, one thing remains true: The best advertisements capture the attention of consumers right from the start.

I asked 10 advertising and marketing professionals what makes an ad stand out to them. This is what they said.

1. Clear and Consistent Messaging

“Memorable ads stick in your mind often due to consistent branding. When everything from the colors to the messaging aligns seamlessly, it builds a strong identity. This familiarity breeds trust and recognition,” says Cesar Cobo, chief operating officer at Webris.

Clear messaging ensures that your audience understands what you’re trying to communicate with them. Without clarity, consumers may misinterpret or fail to grasp the main point of your ad, leading to confusion and a loss of impact.

Beyond that, “A consistent brand message across all platforms ensures that your audience can easily recall who you are, even amidst a sea of competitors. Craft a bold and clear message that cuts through the noise,” Cobo notes.

As consumers are constantly bombarded with advertisements, simple and straightforward messaging can also help your brand cut through the noise and grasp their attention.

2. Storytelling

“The most impactful ads don't just sell a product — they tell a story that resonates with the viewer. An ad that can genuinely make you laugh, touch your heart, or inspire you in some way has a much better chance of sticking in your mind,” says Will Yang, head of growth and marketing at Instrumentl.

I wholeheartedly agree. Extra Gum made one of my all-time favorite commercials.

In it, a dad folds paper cranes out of gum wrappers for his daughter as she grows up. Before she moves away to college, he finds that she’s saved all of the origami cranes he’s made her. Just thinking about the ad makes me tear up.

Storytelling is essential in advertising because it allows you to connect with your audience on a deeper level.

A well-told story has the potential to hold your audience’s interest for longer, increasing the chances of delivering your message more effectively.

Telling a story can also help you differentiate your brand from competitors. By sharing unique stories that reflect your brand’s values or mission, you can establish a distinct brand identity and develop a loyal customer base.

"At the end of the day, people don't buy products; they buy stories,” Yang reminds.

3. Emotional Appeal

Emotions are a fundamental part of the human experience. I get emotional when my favorite character in a show cries or when I order takeout that isn’t as good as I thought it would be.

When advertisements appeal to emotions, they tap into universal feelings, such as joy, sadness, or empathy. This creates a sense of relatability and empathy, allowing viewers to connect with the brand on a deeper level.

“If an ad makes you laugh, you remember it, if an ad makes you angry, you‘ll remember it. If an ad reminds you of your childhood, you’ll certainly remember it.

You remember how you feel, and you associate that with the product or service,” says Brandon Gilliam, head of marketing and sales at Happy Grub.

Keep in mind that it‘s important to strike the right balance in emotional appeals and ensure authenticity and relevance to the brand and its target audience.

Emotions should be used ethically, responsibly, and in alignment with the brand’s values and positioning.

4. Building Memories

Whether your ad has a unique tagline or a load of humor, a uniquely creative approach has the power to stick with peoples’ minds and give you a competitive advantage in the crowded advertising landscape.

When I asked what makes an ad memorable to him, Casey Meraz, the CEO of Juris Digital, notes, “Surprising elements can really make an ad stick. A twist on something expected grabs attention and leaves a lasting impression.”

Meraz recalls Geico’s “Hump Day” ad. In it, a camel walks through the office asking workers to “guess what day it is.” (It was, in fact, hump day).

“The unexpected camel in an office setting broke through the usual noise. When an ad surprises, it disrupts the monotony and resonates on a deeper level, Meraz says.

When an advertisement leaves a strong impression, it continues to influence consumers. Memorable ads are also more likely to be shared and generate word-of-mouth, amplifying their reach and impact.

My personal example? Mountain Dew’s bizarre monkey-puppy-baby ad, where a slightly horrifying hybrid creature walks into the room with a bucket of soda cans.

To this day, I’m not sure if I liked the ad. But I did talk about it when it came out, and the monkey-puppy-baby haunts my dreams to this day.

5. Strategic Repetition

The key to effective advertising lies in consistent messaging. One of the things I did when I first started out as the owner of a clothing brand was to craft consistent ads across platforms.

This strategic repetition promotes a sense of familiarity with the brand and its core message.

The goal isn't to bombard viewers with your content but rather to create a cohesive experience that resonates across different platforms.

This nurtures an environment for message reception, which leads to a more memorable brand experience for your audience.

Peter Hoopis, owner of Hoopis Pickleball, notes that this is where a multi-channel approach comes in.

“Each element, from video to social media, presents a unique piece of information, yet all contribute to a central theme. This consistency builds a narrative and reinforces the message with each iteration,” Hoopis says.

6. Music

Bah da, buh, buh, buh… Now, you fill in the blank. This would be much easier to convey if I were actually sitting in a room with you, but some of you may have answered correctly. “I’m lovin’ it.”

Laia Quintana, head of marketing and sales at TeamUp, brings up the tune when discussing the power of music in ads.

“The jingle‘s catchy melody and simple lyrics create instant brand recognition and recall. This combination of music and message has made the ad timeless — every time I hear that jingle, I instantly think of McDonald’s,” Quintana says.

Everyone loves a catchy tune. Music is one of the easiest ways to evoke emotions and aid recall. People tend to remember good music, so including this element in your ad will definitely add to its appeal.

7. Striking Imagery

Let’s talk visuals! Humans are very visual creatures. Just looking at a delicious meal is enough to make you salivate, and the face of Rhaenyra Targaryen in The House of the Dragon makes viewers want to bend the knee.

Darija Grobova, a team lead for public relations at Omnisend, shares another example from the soccer realm.

“The powerful visuals of the Orange-France women’s National Football Team ad of 2023 stands out in this regard.

Using VFX, they made the female players initially look like their male counterparts, driving home a powerful message: when Orange supports the men’s team, they’re also supporting the women’s team,” Grobova says.

The real kicker (pun intended)? The visuals of the athletes.

“The use of real footage of athletes created a strong emotional connection and overturned one of the prejudices that all too often surround the players,” Grobova notes.

How your ad looks contributes to its success. Thanks to technology, there is so much you can do to play with your ads’ visuals now.

8. Prompting Action

A good ad creates a sense of urgency and prompts the audience to take action, whether it’s to make a purchase, visit a website, sign up for a newsletter, or engage with the brand in a meaningful way.

A clear call to action guides your audience on what steps they should take next.

Ultimately, prompting action ensures that advertisements are not just passive messages but active drivers of business outcomes.

So how do you create an advertising strategy that resonates? Well, this post should help with that as we explore how we can learn from ads and campaigns.

But, first, an important distinction.

An advertising campaign is a group of similar ads with a unified tone or message.

The advantage of a campaign over a standalone ad is the ability to push the same idea in different ways, across multiple mediums, and for a longer period of time without getting too repetitive or stale for the audience.

Featured Resource: Advertising Campaign Planning Kit

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The Best Advertisements of All Time

Without further ado, here they are in no particular order: 24 of the best advertisements of all time and the lessons we can learn from them.

1. Nike: Just Do It.

Ad Campaign: Print, Television, Internet

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Did you know that once upon a time, Nike‘s product catered almost exclusively to marathon runners?

Then, a fitness craze emerged, and the folks in Nike’s marketing department knew they needed to take advantage of it to surpass their main competitor, Reebok.

(At the time, Reebok was selling more shoes than Nike). And so, in the late 1980s, Nike created the “Just Do It.” campaign.

It was a hit.

In 1988, Nike sales were at $800 million; by 1998, sales exceeded $9.2 billion.

“Just Do It” was short and sweet yet encapsulated everything people felt when exercising — and people still feel that feeling today.

Don‘t want to run five miles? Just Do It. Don’t want to walk up four flights of stairs? Just Do It. It's a slogan we can all relate to: the drive to push ourselves beyond our limits.

The Lesson

When you‘re trying to decide the best way to present your brand, ask yourself: what problem are you solving for your customers? What solution does your product or service provide? By hitting on that core issue in all of your messaging, you’ll connect with consumers on an emotional level that is hard to ignore.

2. Coke: Share a Coke

Ad Campaign: Print

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Big brands are often hard-pressed to do something ground-breaking when they're already so big. So, what did Coca-Cola do to appeal to the masses? They appealed to individuals by putting their names on each bottle.

The Share a Coke campaign began in Australia in 2011 when Coca-Cola personalized each bottle with the 150 most popular names in the country.

Since then, the U.S. has followed suit, printing first names across the front of its bottles and cans in Coke's branded font. You can even order custom bottles on Coke's website to request things like nicknames and college logos.

This was a breaking story across the marketing and advertising industry. It enchanted many consumers, but it confused others. Why make something temporary so personal?

Either way, Coke received immediate attention for this campaign.

Pepsi even released some sassy counter-ads shortly after the campaign launched. Theirs focused on mocking the bottle names, questioning how people truly felt when they got the wrong name.

The Lesson

Coke fans are regular buyers, and the company fully leaned into that sense of individual ownership. Wondering what name you’ll get out of the vending machine was a fun thrill in and of itself — even if it isn’t yours, it encourages you to “share a Coke” with whoever's name is on the front.

3. Absolut Vodka: The Absolut Bottle

Ad Campaign: Print

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Despite having an ambiguous shape, Absolut made its bottle the most recognizable bottle in the world. Its campaign, which featured print ads showing bottles “in the wild,” was so successful that it didn‘t stop running for 25 years.

It’s the longest uninterrupted ad campaign ever and comprises over 1,500 separate ads. So, as the saying goes, “If it ain‘t broke, don’t fix it.”

When the campaign started, Absolut had a measly 2.5% of the vodka market.

When it ended in the late 2000s, Absolut was importing 4.5 million cases per year, or half of all imported vodka in the U.S.

The Lesson

No matter how boring your product looks, you can still tell your story in an interesting way. Let me repeat: Absolut created 1500 ads for one bottle. So, don’t feel afraid to be determined and differentiate your product in the same way.

4. Anheuser-Busch: Whassup (1999)

Ad Campaign: Television

When's the last time an advertisement literally changed the way we talk to one another? Allow me to answer that question with another question: “Whassup?!”

This series of commercials, which first appeared in late 1999, features a group of friends connecting on a group phone call (not very common anymore, huh?) while drinking beer and “watching the game” on TV.

It starts gently: “What are you doin‘?” Someone asks. “Watching the game, havin’ a Bud” (a Budweiser), someone replies.

As more friends pick up the phone, hilarity ensues: “WHASSUP!?” is yelled back and forth, becoming a classic catchphrase and an icon of beer-drinking culture that constantly ran on sports networks over the next few years.

The Lesson

The ad took pop culture by storm during the Super Bowl in 2000, and you can still hear its echoes today. Why? Anheuser-Busch showed us just how silly and informal an ad can be without ruffling feathers or going off-brand.

Dare to celebrate your audience's absurdities. The more genuine your ad is, the more valuable your product is.

5. Miller Lite: Great Taste, Less Filling (1974)

Ad Campaign: Print, Television

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Think it's easy to create a whole new market for your product?

The Miller Brewing Company (now MillerCoors) did just that with the light beer market — and dominated it.

The goal of the “Great Taste, Less Filling” campaign was getting “real men” to drink light beer, but they were battling the common misconception that light beer can never actually taste good.

Taking the debate head-on, Miller featured masculine models drinking their light beer and declaring it great tasting.

The Lesson

For decades after this campaign aired, Miller Lite dominated the light beer market it had essentially created.

What‘s the lesson marketers can learn? Strive to be different. If people tell you there isn’t room for a product, create your own category so you can quickly become the leader.

6. Always: #LikeaGirl (2015)

Ad Campaign: Television, Internet

Always, the feminine product brand, hit a home run with this advertisement.

That's not because it went viral after the commercial ran in the 2015 Super Bowl, but because it was a groundbreaking message that hundreds of millions of people repeated long after the campaign was over.

The campaign began as a commercial explaining the stigma behind playing sports “like a girl” — implying that the boy‘s way is better or correct.

By the end of the ad, the message is both clear and inspiring: girls are just as fit and capable as boys are, particularly during puberty — a stage of life that’s extremely important to Always and its women’s products.

The message is now a holistic initiative by Always and a hashtag that's still used on social media today.

The Lesson

Acknowledge not just your audience but the challenges they face—especially the ones that reflect your time or culture. Not every societal issue is off-limits to marketers and advertisers. Take a stand on the ones you know your audience supports, and you'll access a customer base that identifies with your passion.

7. Volkswagen: Think Small (1960)

Standalone Ad: Print

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Many marketing and advertising professionals like to call Volkswagen‘s “Think Small” campaign the gold standard.

Created in 1960 by a legendary advertising group at Doyle Dane & Bernbach (DDB), the campaign set out to answer one question: how do you change people’s perceptions not only about a product but also about an entire group of people?

See, Americans always had the propensity to buy big American cars—and even 15 years after WWII ended, most Americans were still not buying small German cars.

So what did this Volkswagen advertisement do? It played right into the audience‘s expectations. You think I’m small? Yeah, I am. They never tried to be something they weren’t.

The Lesson

That‘s the most important takeaway from this campaign: don’t sell your company, product, or service as something it's not. Consumers recognize and appreciate honesty.

8. Google: Year in Search (2017)

Ad Campaign: Internet

This isn‘t the oldest or most well-known advertisement on our list, but it’s become the most powerful over its nine-year (and still ongoing) existence. So powerful and so true you forget it's an advertisement.

Year in Search began in 2009 as “Zeitgeist,” a written report of the public‘s most common Google searches over the previous 12 months. The following year, Google adapted it for a three-minute video.

Since then, it’s been a bold, yearly reminder of how much we depend on Google for information on the news and events that give the entire world pause. Check out the company's latest video from 2021 above.

The Lesson

Remind your customers how much you care that they care. These stories elicit a variety of emotions but ultimately unite everyone — no matter what Google products they might like — through an uplifting message of how our usage of the company reflects the best in all of us.

9. Dos Equis: The Most Interesting Man in the World (2006)

Ad Campaign: Television, Pre-roll

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You know who he is. The man smokes Cuban cigars, surrounds himself with beautiful women, and drinks Dos Equis beer.

Cooling down indulgent vices, such as beer, desserts, or luxury items, is key to creating a successful campaign. And The Most Interesting Man in the World is one of the coolest commercial guys out there.

At the end of every commercial, he says: “I don't always drink beer, but when I do, I prefer Dos Equis. Stay thirsty, my friends.”

The Lesson

The hilarious hyperbole employed in this campaign makes it memorable the next time viewers head out to buy some beer.

And even though Dos Equis recently replaced The Most Interesting Man with a new actor, the original actor’s popularity in meme culture will never decline because of his short, sweet, and memorable tagline — and the cool dude vibe it makes viewers harken back to.

10. California Milk Processor Board: Got Milk? (1993)

Ad Campaign: Print

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Thanks to the California Milk Processor Board's “Got Milk?” campaign, milk sales in California rose 7% in just one year.

But the impact ran across state borders, and to this day, you still can't escape the millions of “Got [Fill-in-the-Blank]?” parodies.

Note, though, that the ad didn‘t target people who weren’t drinking milk; it instead focused on the consumers who already were.

The Lesson

It‘s not always about getting a brand-new audience to use your products or services. Sometimes, it’s about getting your current audience to appreciate and use your product more often.

Turn your audience into advocates, and use marketing and ad content to tell them why they should continue enjoying the product or service you’re already providing.

11. Metro Trains: Dumb Ways to Die (2012)

Ad Campaign: Internet, Radio

Yes, you read that right: Dumb Ways to Die.

In Melbourne, Australia, Metro Trains wanted to convey a simple message: no horsing near train tracks. Disorderly conduct could lead to injuries or even death.

Still, instead of typical warning signs or announcements inside train stations, Metro Trains came up with Dumb Ways to Die, a song that has garnered 157 million YouTube views since it debuted in 2012.

The song is, unsurprisingly, about dumb ways to die. For example, poking a grizzly bear with a stick or taking your helmet off in outer space.

Frankly, it features a catchy little chorus you won't be able to stop humming to yourself (because singing it is a little morbid): “Dumb ways to die, so many dumb ways to die.”

At the end of the video, after you've watched adorable cartoon characters dying in the dumbest of ways, you get to the moral of the story:

There are many dumb ways to die, but the dumbest possible way would be if you died while standing on the edge of a train platform, drove through a railroad sign, or tried to cross over a train track.

The video ad went viral on YouTube. The song was available on iTunes and even played over the radio with an accompanying ad.

The Lesson

This beloved, now-famous campaign communicates a simple idea in a creative and memorable way — and you don‘t feel you’re being nagged the way some public service announcements do. Consider using creativity to convey your message if your subject matter is grim or boring.

12. Apple: Get a Mac (2006)

Ad Campaign: Television

While there have been many great Apple campaigns, this one takes the cake. The video above is just one of a series of iterations of this campaign, and the Mac vs. PC debate ended up being one of the most successful campaigns ever for Apple.

The company experienced 42% market share growth in its first year with its help. These commercials tell Apple's audience everything they need to know about the product without being overt.

The Lesson

Just because your product does some pretty amazing things doesn‘t mean you need to hit your audience over the head with it. Instead, explain your product’s benefits in a relatable way, so consumers can see themselves using it.

13. Clairol: Does She or Doesn't She? (1957)

Standalone Ad: Print

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The first time Clairol asked this question in 1957, the answer was 1 to 15 — as in, only 1 in 15 people were using artificial hair color. Just 11 years later, the answer was 1 of 2, according to TIME Magazine.

The ad was apparently so successful that some states stopped requiring women to denote hair color on their driver’s licenses. You know you’ve hit a nerve when your ad campaign changes things at the DMV.

Clairol did the opposite of what most marketers would do: they didn‘t want every woman on the street running around saying they were using their product.

They wanted women to understand that their product was so good that people couldn’t tell if they were using it or not.

The Lesson

Sometimes, simply conveying how and why your product works is enough for consumers. Showing becomes more effective than telling.

14. De Beers: A Diamond is Forever (1999)

Ad Campaign: Print, Television

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In 1999, AdAge declared De Beers’ “A Diamond is Forever” the most memorable slogan of the twentieth century.

But the campaign, which proposed (pun very much intended) the idea that no marriage would be complete without a diamond ring, wasn’t just riding on the coattails of an existing industry.

De Beers actually built the industry. It presented the idea that a diamond ring was a necessary luxury.

According to the New York Times, N. W. Ayer’s game plan was to “create a situation where almost every person pledging marriage feels compelled to acquire a diamond engagement ring.”

The Lesson

Advertising can make a relatively inexpensive product seem luxurious and essential.

15. Old Spice: The Man Your Man Could Smell Like (2010)

Ad Campaign: Television, Internet

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The very first part of Old Spice's “The Man Your Man Could Smell Like” campaign, created by Wieden + Kennedy and launched in February 2010, was the following commercial. It became a viral success practically overnight:

That video has over 51 million views as of this writing. Several months later, in June 2010, Old Spice followed up with a second commercial featuring the same actor, Isaiah Mustafa.

Mustafa quickly became “Old Spice Guy,” a nickname Wieden + Kennedy capitalized on with an interactive video campaign in which Mustafa responded to fans' comments on Facebook, Twitter, and other social media websites with short, personalized videos.

In about two days, the company had churned out 186 personalized, scripted, and quite funny video responses featuring Mustafa responding to fans online.

According to Inc., these videos saw almost 11 million views, and Old Spice gained about 29,000 Facebook fans and 58,000 new Twitter followers.

“We were creating and sending miniature TV commercials back to individual consumers that were personalized, and we were doing it on a rapid-fire basis,” Jason Bagley, former creative director at Wieden + Kennedy and a writer for the campaign, told Inc.

“No one expects to ask a question and then be responded to. I think that's where we broke through.”

The Lesson

If you find your campaign‘s gained momentum with your fans and followers, do everything you can to keep them engaged while keeping your messaging true to your brand’s voice and image.

16. Wendy’s: Where’s the Beef? (1984)

Ad Campaign: Print, Television

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Is it enough to say this campaign was successful because it featured a giant hamburger bun and a cute set of old ladies? No? I didn't think so.

Wendy‘s took a more daring approach in this advertising campaign: it targeted its competitors. The simple phrase “Where’s the beef?” was used to point out the lack of beef in competitors‘ burgers — and it quickly became a catchphrase that encapsulated all that was missing in their audience’s lives.

While you can't predict when a catchphrase will catch on and when it won‘t, Wendy’s (wisely) didn't over-promote their hit phrase. The campaign only ran for a year, allowing it to gently run its course.

The Lesson

Be careful with your campaign successes and failures. Just because you find something that works doesn’t mean you should keep doing it repeatedly to the point it’s played out. Allow your company to change and grow, and you may find that you can have even greater success in the future by trying something new.

17. Procter & Gamble: Thank You, Mom (2012)

Ad Campaign: Television

Seriously, you wouldn‘t expect a household and cleaning products company commercial to pull at the heartstrings like that, would you?

Lately, though, Procter & Gamble (P&G) has launched some of the best ads we’ve ever seen from the consumer goods industry.

That's because P&G identified the story behind the story of Olympic athletes — the stories of the supportive moms who pushed these world-class athletes throughout their entire lives leading up to that crowning moment.

And yes, they probably had to do a lot of laundry and cleanup along the way (presumably using P&G products).

The Lesson

Make your audience cry (just kidding). The season or time period of your ad is important. But even if you run an ad during the Olympic Games, like P&G did, make sure it has longevity and a message that can influence people no matter when or where they see it.

Emotional and nostalgia marketing are powerful tactics to get people to make buying choices, so if there's a bigger, more universal story behind your product or story, tap into it — and showcase it front and center.

18. KFC: “FCK” (2018)

Standalone Ad: Print

The ad above isn‘t just an empty bucket of KFC with the company’s letters jumbled around. It's also not a normal, unprompted promotion of fried chicken.

This ad is an apology and perhaps the most creative one of all time.

In February 2018, KFC's business in the U.K. ran out of chicken. You read that right: a poultry company ran out of poultry.

It‘s not every day that a business stumbles upon the most ironic PR crisis in company history, so when it happens, all eyes are on the business’s response. Well, we're happy to report that KFC stuck the landing.

With the help of the creative agency Mother London, KFC took out a full-page ad in Metro, the U.K.'s newspaper, rearranging its three famous initials to create a hilarious, albeit explicit, response to its product shortage.

The ad depicts a KFC bucket that reads, “FCK” — as if to say, “FCK, this is embarrassing.” (You can fill in the missing letter ... )

Beneath this design, the company apologizes for what it realizes is an inexcusable, if not slightly funny, failure.

The Lesson

No business is above a good old-fashioned sorry. And if you can laugh at yourself in the process, you‘ll only make it better. KFC’s ad shows how to combine humility, class, humor, and ultimately company pride in a message that can help you bounce back from the bad press ...

... and even come out the other side with a net-positive result for your brand.

19. Cartier: “Panthère de Cartier” featuring V (Kim Taehyung) (2023)

Ad Campaign: Print, Internet

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When wandering into the waters of K-pop, I learned a few things early on: 1) do not ever question somebody’s bias, and 2) don’t ever underestimate the BTS army.

Cartier learned these lessons too, bringing them into this partnership with V, one of BTS’ members.

The ad creates a disruptive and memorable impact by blending high fashion with celebrity influence, using V‘s global popularity to draw attention.

The ad’s aesthetic sophistication and strategic use of a high-profile ambassador all contributed to its standout nature, capturing viewers’ attention and leaving a lasting impression.

It was reported that The Cartier Panther Necklace 18k Yellow Gold sold out within minutes on the luxury brand website after it was announced that Kim Taehyung became their brand ambassador and was shown wearing it in recent viral pictures.

The Lesson

Influencer marketing can work if the image and brand of the influencer matches that of the brand. In this case, Kim Taehyung’s elegance and charisma perfectly align with Cartier's luxurious image, making the ad both captivating and influential among a broad audience.

20. Nike: “You can’t stop us” (2020)

Ad Campaign: Internet

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Nike has always been known for its innovative and inspiring marketing campaigns, such as “Just Do It” (seen earlier on this list).

“You Can’t Stop Us” is a campaign that celebrates the return of sports after the pandemic. The ad is a video montage of athletes from different sports and backgrounds, highlighting the resilience and diversity of the sports community.

The video, which was released in July 2020, has been viewed over 100 million times on YouTube and has won several awards, including a Grand Prix at Cannes Lions.

The Lesson

Cultural relevance, inclusivity, and diversity are some factors that make up a great ad. Nike used all three, including music, narration, and powerful imagery at a time when the world was adjusting to a new reality, which made this ad a hit with customers.

21. Dove: “Real Beauty Sketches” (2023)

Ad Campaign: Internet

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If someone asked you to describe yourself, what would you say?

More than half of women globally agree that when it comes to how we look, we might be our own worst critic. Our perception of ourselves is far less positive than it should be. Our beauty standards can be too exacting.

The ad addressed this issue by featuring an FBI-trained forensic artist who drew two sketches of several women — one based on their own description and another based on a stranger’s description.

The difference between the two sketches was striking and it beautifully conveyed the message that we are more beautiful than we think.

This ad was disruptive because it challenged the traditional beauty standards set by the industry. Instead of using models with perfect features, Dove chose to highlight the beauty of everyday women.

What made this ad great was its emotional impact. It resonated with women around the world who could relate to the feeling of being too hard on themselves.

The ad was not just selling a product. It was promoting a positive self-image, and that’s what made it stand out.

The Lesson

The success of this ad lies in its authenticity and its ability to connect with the audience on a deeper level. This is a great example of how advertising can be used to not just sell products but also to promote positive social change.

22. Just Eat: “Did Somebody Say” (2023)

Ad Campaign: Internet

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“Ohm you thought it was just burgers and fries? They got more flavors than you tasted or you heard in your life. Ooh — this is what the app do, it ain’t only fast food. Switching styles like opera to rap too.”

This ad was an unexpected visual and musical delight. Using a hilarious mix of opera and hip hop, Just Eat released a beautiful music video with stunning visuals featuring Christina Aguilera and Latto just belting out praises for the U.K. delivery brand. The ad quickly went viral on social media, boosting brand awareness.

The Lesson

Like I said earlier, music can be a powerful way to convey your brand message in an ad and make it memorable. I saw this ad last year on TikTok, and till today I can still hear Christina belt “Thai rice, sticky icky” in my head.

23. Snickers: “You are not you when you’re Hungry” (2008)

Ad Campaign: Television, Internet

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In 2007 growth for Snickers lagged behind other global chocolate brands and they started losing market share. Projections showed that if it remained on the same trajectory, the brand would lose its position as the world’s leading chocolate bar.

They needed fame and more customer engagement. Fast.

To make this ad, they tapped into a core human experience: hunger. The impact was almost instant, increasing the sales of Snickers to $376 million globally.

This ad also generated 400 million incremental and unpaid media impressions with a media value equal to $28.6 million, making Snickers famous.

The Lesson

When making an ad, finding something that you core audience relates to is essential. People eat chocolate bars for lots of different reasons, but the main outcome that they want is satisfaction. Snickers realized this and factored that into their ad, making it relatable.

24. Charli xcx: “Brat” (2024)

Ad Campaign: Internet, Location-based Advertisement

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If you’ve been online, you know that 2024 is the year of brat summer, a reference to pop star Charli xcx’s sixth studio album. The branding for the record itself: the word “brat” in stretched-out Arial font over a bright green background.

The album’s simple visual identity made making user-generated content a breeze. TikTokers make lists in the same font proclaiming what is Brat (sunglasses in the club) and what is not (being self-conscious on the dance floor).

The simple X endorsement “kamala IS brat” was enough to have the candidate’s social team redesign their social branding in the same Brat green.

I could write a dissertation about the marketing behind the album. But, let’s get specific and talk about the Brat wall. Buckle up for some lore.

A few days before the album dropped, a wall in Williamsburg’s was painted lime green. When the album came out the phrase “i’m your fav reference” was added, lyrics from one of the album’s songs.

The wall continued to change. It was painted white with the phrase “brat and it’s the same but there’s three more songs so it’s not” to signal that a deluxe addition of the album would soon drop. The wall proclaimed “lorde” when a remix with the New Zealand singer was dropped.

In short, the wall went viral, like the album and the singer herself.

The Lesson

Brat showcases the power of cohesive branding. A simple color and text pairing took the internet by storm. Fans turned to a literal wall, decoding it for messages about what would happen next. I appreciate how Charli’s team harnessed the power of simplicity to build hype.

Use these advertisement examples to inspire your own ads.

Advertising is one of the most important aspects of any business, and it can be a make-or-break factor in terms of success.

What makes a great advertising campaign? It must be memorable, catchy, and above all else, it must effectively sell your product or service.

With careful planning and execution, your next advertising campaign could be the one that takes your business to new heights. Good luck!

Editor's note: This post was originally published in January 2019 and has been updated for comprehensiveness.

20+ Best Cinematic Color Grading Presets (For DaVinci, Premiere + More)

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Cinematic color grading is all about creating mood, atmosphere, and emotion in your visual narratives. It’s what separates ordinary footage from the breathtaking scenes you see in blockbuster films.

However, mastering color grading can be a complex and time-consuming process. That’s why high-quality presets are a game-changer, offering an efficient way to apply sophisticated looks to your videos with just a few clicks.

In this post, we’ve compiled a selection of the best cinematic color grading presets for popular platforms like DaVinci Resolve, Premiere Pro, and more. Each preset is carefully chosen for its ability to deliver stunning, film-like quality across a variety of styles, from dramatic and moody tones to vibrant, colorful palettes.

Check out the collection below and be sure to download the free LUTs as well.

30 CINEMATIC LUTS for Color Grading

This is a must-have collection of cinematic color grading presets offering 30 professional cinematic color looks designed for any Rec709 color space videos. It also includes a LUT converter for Vlog, Dlog, and Slog to Rec709. Utilize them to infuse color grading effects into your clips, enhancing the visual storytelling. A video tutorial accompanies this pack, simplifying the process for beginners.

Movie Tones Cinematic Color LUTs

This is an impressive array of color grading presets designed to add that bold, movie-like look to your footage. These color grading LUTs can transform your video content into a cinematic masterpiece with a simple click. The LUTs offer color tones ideal for enhancing visual storytelling.

Movie LUTs Color Presets

You can use this cinematic color grading preset pack to achieve Hollywood-movie-like color grading for photos and videos. Compatible with popular software like Adobe Premiere Pro, Adobe After Effects, Davinci Resolve, and Final Cut Pro, these presets work perfectly with any FPS and resolution as well as drone cameras.

Bold Cinematic Color Presets

This pack of cinematic color grading presets includes versatile LUTs, ideal for photo and video, including drone footage. They function with any FPS and resolution, require no plugins, and are compatible with many popular software, including Adobe Premiere Pro, After Effects, Davinci Resolve, and Final Cut Pro. Easy to use, they can enhance numerous media projects, from production videos to special events.

Cinematic Wedding Color LUTs

A creative color grading preset pack perfect for enhancing wedding videos. This LUTs pack helps to achieve cinematic color grading quickly, bringing a professional touch to your footage. It’s a practical solution for adding depth and charm to precious memories, making them even more memorable. This tool is simple to use yet impactful, guaranteed to elevate your wedding videos.

Cinematic Movie Color LUTs

A unique creative cinematic color grading preset bundle that adds a colorful cinematic touch to your projects. Offering a collection of different color profiles, it ensures your work stands out with aesthetically appealing and professional-looking visuals. It’s incredibly versatile and user-friendly, making it perfect for film enthusiasts and content creators aiming for a high-quality cinematic look.

Film Color Grading LUTs Pack

This color grading preset pack is ideal for rendering a cinematic touch to your visuals. It offers color look-up tables (LUTs) specially designed for film-like color grading looks. These presets are an investment that simplifies your post-production process, enhancing your visuals with the texture and depth of professional film aesthetics.

Cinematic Film Color Grading Presets

A creative collection of color grading presets that provides cinematic color Look-Up Tables (LUTs). This bundle offers modern cinematic visual styles, enhancing your videos with the rich, dramatic tones often associated with professional cinema projects. It’s a great asset for adding a touch of Hollywood flair to your film and video creations.

Modern Cinematic Film LUTs

A creative resource that offers bold cinematic color grades to your films. It transforms your footage into a visually stunning cinematic experience, capturing the essence of tried-and-true film aesthetics. With this asset, creating a compelling visual narrative becomes seamless and straightforward. It’s an essential tool to elevate your film production.

Classic Film Cinematic Color Grading LUTs

This is a creative color grading preset pack that offers a vintage touch to your visuals. These cinematic color Look-Up Tables (LUTs) allow you to transform the color and tone of your media, mimicking the timeless appearance of classic films. A great tool for enhancing your projects with nostalgia-inducing, cinematic flair.

Cinematic Film LUTs Pack

A creative color grading preset pack designed to enhance your visuals with bright cinematic color grades. The presets are highly recommended for elevating the overall aesthetics of your footage, giving you professional-grade cinematic looks in a user-friendly package. Perfect for filmmakers and content creators seeking to level up their projects.

Aerial Cinematic LUTs for Drone Videos

This LUTs pack is designed to transform drone footage into captivating cinematic stories. This pack, tailored for Final Cut Pro X and Apple Motion, includes 21 expertly created LUTs. Incorporating them into your work is straightforward, thanks to the user-friendly controls of the editing software. They help to enhance storytelling with stunning color grading.

Slog2 Cinematic and Standard Color LUTs

An ideal color grading preset collection for enhancing your wide dynamic range videos. These creative tools allow you to achieve that coveted cinematic look, elevating the visual storytelling of your content. Simple to use yet powerful, they promise to transform your footage, adding depth, mood, and captivating color tones to your creative projects.

Blast Cinematic Movie LUTs

Spruce up your videos with this cinematic movie LUTs pack. This pack features 25 cinematic LUTs and 42 “Log to Rec 709” LUTs perfect for films, social videos, presentations, and more. Adding a tasteful color grading to your work is as easy as drag-and-drop, no matter the resolution. Boasting improved modern and stylish visuals, this pack is a true game-changer.

Cinematic Color Grading LUTs Pack

An exciting collection of color grading presets that transforms your video footage with a film-style look. This pack contains unique cinematic LUTs that give your projects an amazing, visually striking dimension. It’s ideal for filmmakers and videographers seeking to elevate their storytelling abilities through immersive, cinema-quality aesthetics.

Vibrant Cinematic Color LUTs

Give your videos a cinematic edge with this professional LUTs collection. Designed specifically for DaVinci Resolve, this pack of 24 high-quality lookup tables enhances colors, boosts contrast, and lends a professional polish to your film projects. Turn ordinary footage into a visual delight and create cinematic masterpieces effortlessly with these LUTs.

70 Cinematic Color Grading LUTs

This bundle offers an easy way to bring professional, film-like aesthetics to your video content. Compatible with various editing software and cameras, these presets enable an outstanding color grading potential with just a few clicks. Whether it’s footage for YouTube, an independent film, or music videos, these LUTs can utterly transform and enhance your visuals.

1000 Cinematic Color Presets Bundle

This color grading preset pack delivers a variety of LUTs to transform your videos into cinematic works of art. Offering 1000 unique presets spread across categories like cinematic, vintage, and travel, the bundle supports popular video editors, including Premiere Pro and After Effects. Beyond color grading, the bundle provides 15 unique VHS looks, 5 old film looks, and light leaks to add a retro touch to your content.

Free Cinematic Color Grading Presets

70 FREE LUTs for Cinematic Color Grading

This is a collection of 70 color-grading LUTs for videos. It includes a wide variety of color looks, including cinematic looks, to give your video projects a professional look. There are also 17 LUTs for enhancing Log footage.

48 FREE Custom LUTs for Log Footage

A hand-crafted bundle of color-grading LUTs for improving and optimizing log footage. This pack includes 48 different LUTs for making your videos look professional. They feature vintage and cinematic filters as well.

29 Free LUTs for Videos

This video LUTs bundle also comes with a mixed collection of color grading presets for both optimizing and enhancing your videos. It includes 29 different LUTs that feature high-quality color looks and filters.

Free Cinematic LUTs for Photos & Videos

This free LUTs pack is designed to give a cinematic look and feel to your videos and photos. It includes several color-grading LUTs with professional-looking filters that will instantly enhance your videos with a more dramatic look.

Node.js or Laravel in 2024: Decoding the Best Framework for Your Next Project

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In the ever-evolving landscape of web development, choosing the right framework is crucial for the success of your next project. As we dive into 2024, two popular frameworks often come up in discussions: Node.js and Laravel. Both have their unique strengths and are suitable for different types of projects. In this article, we’ll dissect their …

The post Node.js or Laravel in 2024: Decoding the Best Framework for Your Next Project first appeared on Lucid Softech.

55+ Best Brochure Mockup Templates (Free & Premium)

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Most clients don’t see designs the way you do. Since they’re not designers it’s hard for them to imagine what a brochure design will look like as a printed document. However, a great-looking mockup will go a long way to help them get there.

With mockups, you can show clients what your design may look like as the end result. This will not only help you to get your designs approved faster but it will help show your professionalism as well.

If you’re working on a brochure design for a client, we handpicked a few great brochure mockups you can use to present your designs in a more attractive way.

In this collection, you’ll find both free brochure mockups and premium ones for multi-page, bifold, and tri-fold brochures with various styles of designs. Take a look.

Glossy Magazine & Brochure Spread Mockup

Glossy Magazine & Brochure Spread Mockup

This is an impressive mockup template ideal for presenting brochure designs using a page spread view. Its greatest features are its versatility, lifelike texture, and high-quality frame. You can easily add your design using the Smart Object layer and see it transform into an inspiring showcase.

Stylish Brochure & Magazine Mockup

Stylish Brochure & Magazine Mockup

This premium brochure mockup offers a realistic effect and an impressively high-resolution look for your presentation. Easy to edit with Photoshop, it features organized layers, a realistic texture, and a changeable background.

Elegant Magazine and Brochure Mockup

Elegant Magazine and Brochure Mockup

This brochure mockup comes with three prepared items within a well-structured PSD file and employs a smart-object feature for quick and easy customization. Suited for both bright and dark designs, it offers customizable background colors, adjustable lighting, and comes with a PDF guide for ease of use.

Bold Magazine & Brochure Mockups

Bold Magazine & Brochure Mockups

This pack includes smart, high-resolution mockups that offer real-world detail for visualizing your designs in a realistic way. The templates are easy to use; simply drag and drop your design into their clearly organized layers, adjust, and save. Perfect for magazine, letter, and brochure format designs.

Stylish Magazine Cover Mockups

Stylish Magazine Cover Mockups

This is a comprehensive brochure mockup template ideal for graphic designers. Its versatile use ranges from professional presentations of cover designs to showcasing editorial layouts. With changeable backgrounds, organized layers, and high resolution, this mockup displays a realistic view of your magazine or brochure designs.

Modern A4 Brochure Mockup

Modern A4 Brochure Mockup

This brochure mockup allows you to professionally present your creative work. It offers a realistic setting that can enhance your presentations and help you impress clients. The template includes organized layers, vibrant color options, and interchangeable backgrounds for maximum versatility.

Landscape Magazine Brochure Mockup

Landscape Magazine Brochure Mockup

A terrific way to present your brochure designs. Featuring 4 customizable, well-layered PSD items, this mockup kit allows quick and effortless editing via smart objects. It caters to both bright and dark designs with adjustable light, shadows, and customizable background colors.

Creative Bifold Brochure Mockup

Creative Bifold Brochure Mockup

This is an exceptional brochure mockup for graphic designers looking to highlight their design prowess. Boasting high-quality, realistic shadows and textures, this mockup is perfect for showcasing corporate branding and design projects across various color schemes and graphics.

Catalog Brochure A4 Mockup

Catalog Brochure A4 Mockup

A professionally crafted brochure mockup template that allows for quick and efficient customization via its smart-object feature. The mockup boasts high resolution (4500 x 3000px, 300 DPI), well-organized layers, easily adjustable light settings, and customizable background colors.

Photo Album Brochure Mockup

Photo Album Brochure Mockup

This mockup template kit is ideal for showcasing portfolios, brochures, and photo collections. Its realistic, high-resolution design includes various views, open spreads, and changeable backgrounds, providing an unparalleled platform for visual presentation. Its versatility makes it perfect for exhibitions, book designs, and thematic photo collections.

A4 Magazine Brochure Mockup

A4 Magazine Brochure Mockup

A creative brochure mockup for graphic designers, allowing you to effectively showcase their work and corporate branding to clients. This mockup features a range of layouts including an open spread, upright cover, single page turn, and multiple pages, all presented with high-quality, realistic detailing.

Square Brochure Mockup Template

Square Brochure Mockup Template

An excellent mockup template for designers wanting to show off their brochure and magazine designs. This template offers high-resolution images (4500 x 3000px at 300 DPI) that make your designs look their best, either bright or dark. It includes three well-layered PSD files with smart-object features.

A4 Magazine & Brochure Mockup

A4 Magazine & Brochure Mockup

An elegant brochure mockup template with 03 components that features an easily editable, high-resolution PSD file. Its smart-object feature allows for quick design changes, while its customizable background colors and adjustable light cater to both dark and bright designs.

Bifold Brochure Mockup Template

Bifold Brochure Mockup Template

This is a convenient mockup for presenting your bi-fold brochure designs effectively. With its 4 layered PSD files offering a 4500 x 3000 px mockup, you can easily customize the background and shadow color with smart object layers. Simply double-click the Smart Layer, insert your design, and hit save.

Magazine & Brochure Catalog Mockup

Magazine & Brochure Catalog Mockup

This mockup is perfect for previewing your brochure and magazine design work in a professional and stylish setting. It contains 2 well-organized, high-resolution items, with layered PSD files for easy editing. You can fully customize the background and shadows as well.

Bold Magazine & Brochure Mockup Set

Bold Magazine & Brochure Mockup Set

The bold and stylish look of this mockup makes it a great choice for presenting luxury brochure designs. It features three PSD files, easily editable via smart objects with dimensions of 5000 x 3500 px, well-organized layers, and changeable colors.

Simple A4 Brochure Mockup

Simple A4 Brochure Mockup

Another beautiful brochure mockup designed to showcase your publications in a sleek, modern style. With its easy-to-edit, high-resolution design, this mockup allows your content to shine in a minimalist portrait A4 format.

A5 Trifold Brochure Mockup

A5 Trifold Brochure Mockup

This A5 brochure mockup template comes with four individually styled mockups. It offers quick and easy editing via smart objects, layered PSDs for organization, and customizable background colors for both light and dark tri-fold brochure designs.

Clean Brochure Mockup Template

Clean Brochure Mockup Template

A clean and simple look is always a sign of professionalism. This clean mockup will help you present your brochure designs in a way that captivates your clients. It comes in 10 different views of the brochure and you can easily edit it using Photoshop to place your designs via smart objects.

Brochure & Catalog Mockup Template

Brochure & Catalog Mockup Template

This mockup doubles as both a mockup for brochures and catalogs. It comes with a simple design that allows you to show both inner pages and cover designs simultaneously. It’s perfect for showcasing your designs on portfolios as well. The template is easily editable and comes in PSD format with changeable backgrounds.

Minimal Bifold Brochure Mockup

Minimal Bifold Brochure Mockup

Working on a bifold brochure design with a minimal layout? Then this minimal brochure mockup is just what you need to showcase your design. It comes in 8 different views and angles for presenting your brochure like a true professional. The background is customizable and the shadow effect is adjustable as well.

4-Fold Brochure Mockup Template

4-Fold Brochure Mockup Template

Brochures with four folds are quite popular these days as they allow you to showcase more information with less space. This mockup is designed for presenting those 4-fold brochure designs. It comes in 5 different mockup styles and in both PSD and AI file formats.

Hands Holding Brochure & Magazine Mockup

Hands Holding Brochure & Magazine Mockup

A very realistic mockup template for showing the end result of your brochure designs. This mockup is made based on a real photo that shows what your brochure will look like in a real-world environment. There are 10 different angles and scenes to choose from in this pack. And they all feature color effects and a depth of field effect.

Free Standing Tri-Fold Brochure Mockup

Free Standing Tri-Fold Brochure Mockup

Even though this is a free mockup, it features a very premium look that will make your brochure look incredible. This mockup is perfect for presenting a tri-fold brochure with multiple views.

Stylish Magazine & Brochure Mockups

Stylish Magazine & Brochure Mockup

Even though this mockup is made for showcasing magazines, you can easily use it to show off various types of brochure designs too. The bundle includes 4 mockup layouts with customizable backgrounds.

A4 Brochure & Catalog Mockup

A4 Brochure & Catalog Mockup

This bundle comes with 5 different mockup scenes for presenting your brochure designs. It’s great for showing off catalog designs as well. The template feature customizable shadows, separate objects, and smart object layers.

Simple Catalog Brochure Mockup Template

Simple Catalog Brochure Mockup Template

The simple and minimal design of this brochure mockup will fit in nicely for presenting modern lifestyle and fashion brochure designs. It has a very natural look with its shadow cast over the design.

Modern Trifold Brochure Mockup

Modern Trifold Brochure Mockup

A simple and modern mockup kit for presenting tri-fold brochure designs. This bundle includes 4 different mockups with easily customizable backgrounds and smart objects.

Free Brochure Mockup Template

Free Brochure Mockup Template

This free brochure mockup is ideal for showing both your brochure cover and inner pages at the same time. It comes in high-resolution and easily customizable smart object layers.

Creative Magazine & Brochure Mockup

Creative Magazine & Brochure Mockup

Another modern mockup template for showcasing magazines, catalogs, and brochures. This bundle has 4 different mockup scenes for you to choose from. Each template can be fully customized to your preference.

Landscape Magazine Brochure Mockup

Landscape Magazine Brochure Mokcup

If you’re working on a brochure design with a landscape-style layout, be sure to save this mockup set for later. There are 4 different brochure mockups in this pack with editable backgrounds and organized layers.

Simple Bifold Brochure Mockup

Simple Bifold Brochure Mockup

A simple and effective mockup template kit for showcasing bi-fold brochure designs. This bundle also comes with multiple mockup layouts for showing your brochures from different angles.

Minimal Magazine Brochure Mockup Set

Minimal Magazine Brochure Mockup Set

This is one of the most beautiful mockups on our list. It features an elegant and minimal design for presenting magazines and landscape brochures. There are 8 different mockup scenes in this pack with customizable backgrounds.

Free Modern Tri-Fold Brochure Mockup

Free Modern Tri-Fold Brochure Mockup

You can download this brochure mockup for free to present tri-fold brochures in a creative environment. It has smart objects for easily placing your designs in the mockup as well.

Free Bi-Fold Brochure Mockup Pack

Free Bi-Fold Brochure Mockup Pack

A simple and free mockup template for presenting bi-fold brochures. This template can be customized with smart objects and the background is changeable as well.

Multipurpose Brochure Mockup Template

Multipurpose Brochure Mockup Template

This is a set of simple and multipurpose brochure mockups that includes 7 different styles of mockup templates. It mainly includes mockups for showcasing brochure covers and has ones to show the brochure being held by hands as well. All mockups are available in fully-layered PSD files with smart object layers.

Square Brochure Mockup Template

Square Brochure Mockup Template

Square-shaped brochures are a popular trend in brochure designs, especially for agencies and creative brands. This mockup is designed for showcasing those brochures in style. There are 8 attractive angels and views in this mockup pack for showing both inner pages and covers. You can edit them with Photoshop.

Modern Trifold Brochure Mockups

Modern Trifold Brochure Mockups

Want to showcase your tri-fold brochure in a more creative environment? Then be sure to grab this mockup template. It features a very modern and stylish layout for presenting tri-fold brochures like a pro. There are 2 different PSD mockups in this bundle with editable backgrounds.

7 Brochure & Magazine Mockup Templates

7 Brochure & Magazine Mockup Templates

With this bundle of brochure mockups, you can show off your brochure designs in all kinds of views and angles. There are mockups with standing views, page-turning views, cover views, and much more. All of the mockups come with smart objects for easily placing your designs and with changeable backgrounds.

5 Tri-Fold Brochure Mockup Templates

5 Tri-Fold Brochure Mockup Templates

This collection features 5 different mockup scenes for showing off tri-fold brochure designs. They are designed for presenting brochures with various angles and views. The mockups come in PSD files with 5 stylish photo filters to make your designs look even more attractive.

Free US Letter Brochure Mockup (PSD)

Free US Letter Brochure Mockup (PSD)

Grab this free mockup to present and promote your brochure designs on a budget. The template works for both brochure and magazine designs. And it’s easily editable. You can choose from several other views as well.

Free Trifold Brochure Mockup Scene (PSD)

Free Trifold Brochure Mockup Scene (PSD)

This is a beautiful brochure mockup scene that features a professional environment for showcasing your brochures on websites and portfolios. The PSD template is free to download.

Realistic Brochure & Catalog Mockups

Realistic Brochure & Catalog Mockups

If you’re looking for more realistic looking mockups to make your brochure designs look amazing, this bundle of mockups is for you. It includes several mockup templates based on real photos that let you give a close-up look at your brochure designs. There are 7 mockups in the bundle with various close views and angles.

Page Turning Landscape Brochure Mockup

Page Turning Landscape Brochure Mockup

Presenting your landscape brochure designs will be much easier with this set of mockups. It includes several mockup designs with page-turning hands and horizontal views. The bundle comes with 8 different mockup layouts with smart objects, changeable backgrounds, and a depth of field effect.

Tri-Fold Brochure Mockups with Hands

Tri-Fold Brochure Mocks with Hands

This brochure mockup bundle includes many creative mockup designs featuring hands holding tri-fold brochures. It allows you to show open, closed, and cover views of your brochures in a professional way. You can customize the templates with Photoshop to even edit the lighting and shadow effects.

Brochure Mockup Templates PSD

Brochure Mockup Templates PSD

Another collection of mockups for showing your designs being held by hands. This set is designed for showcasing brochure and magazine designs. There are 8 mockup styles and views in this collection. All featuring smart objects and editable backgrounds.

A5 Horizontal Brochure Mockups

A5 Horiozontal Brochure Mockups

You can use the mockups in this pack to present your landscape A5 brochures to clients in a creative way. Choosing from 9 high-quality views and styles, these mockups let you easily add a varnish, change backgrounds, and place your designs using smart objects.

Free Folded A4 Brochure Mockup

Free Folded A4 Brochure Mockup

Another free brochure mockup for showcasing bifold brochure designs. This mockup features a luxury-themed design that will help show off your brochures for high-end brands.

Free A5 Tri-Fold Brochure Mockup

Free A5 Tri-Fold Brochure Mockup

Tris tri-fold mockup is designed for A5 brochures. It comes in multiple views and styles featuring various angles of the brochure. You can download it for free to use with your personal projects.

Creative Brochure & Catalog Mockup

Creative Brochure & Catalog Mockup

A different style of a brochure mockup you can use to showcase your designs in a creative way. They are ideal for portfolios and websites. You can choose from 8 different mockup templates in this pack.

Bifold Brochure Mockup Template

Bifold Brochure Mockup Template

A simple yet very professional mockup template featuring a clean view. This mockup is perfect for presenting your bifold brochures to clients. It’s easily customizable and comes with changeable paper and background colors.

Stylish Trifold Brochure Mockup

Stylish Trifold Brochure Mockup

This trifold brochure mockup is designed for modern brochures that use wider layouts. The mockup is easy to edit and includes smart objects for placing your design into the mockup.

Modern Fourfold Brochure Mockup

Modern Fourfold Brochure Mockup

Another mockup template for four-fold brochure designs. This one features a simple layout that gives a full clean view of your design. The mockup can be customized to change the background as well.

A4 Brochure Mockups Bundle

A4 Brochure Mockups Bundle

This is a bundle of 8 stylish brochure mockups. These mockups are designed for A4 brochure designs and it includes multiple angles and views for showing off your brochure in style.

Free Stylish Tri-Fold Brochure Mockup

Free Stylish Tri-Fold Brochure Mockup

A simple brochure mockup for showing off your designs in style. This mockup is designed for tri-fold brochures and it includes smart objects for easy editing as well.

Looking for inspiration for your brochure design? Then check out our best professional brochure templates collection.

The HubSpot Blog’s 2024 Instagram Marketing Report [Data from 600+ Instagram Marketers]

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Sometimes, it feels like Instagram looks different every time I open the app—IGVT is long gone, and Reels and Shopping tools are now front and center. 

New Data: Instagram Engagement Report [Free Download]

These shifts align with the trends we saw in our 2024 Social Media Trends survey, but I wanted to dive deeper into Instagram research.

So, I asked another 600+ Instagram marketers in Jan. 2024 about how they’ll approach this changing platform in 2024. Here’s what I found. 

Table of Contents

Top Instagram Marketing Survey Findings

Based on our results, most Instagram marketers are already ahead of the game:

  • 88% say Instagram marketing has been effective for their company this year. 
  • 37% leverage Instagram Shopping tools.
  • 62% post video content on the platform and the content formats they use most are video-based.
  • Image posts have the highest ROI of any content format and get the most comments. 
  • Content that showcases a brand's products/services (demos, teasers, etc.) has the highest ROI of any content type. 
  • The best strategies to grow your following on Instagram are engaging with other users (follows, likes, etc.), partnering with influencers, and posting interactive and engaging Stories. 
  • Instagram marketers will prioritize increasing engagement (likes, comments, shares, etc.) in 2024 and creating content that encourages engagement. 
  • 13% use the app for customer service. 
  • 21% partner with influencers (or creators).

This was a top-level taste of the most important findings I gleaned from the survey. Now, I’ll dive deeper into the benchmarks that will help you see how your brand compares to the competition. 

Instagram Marketing Benchmarks To Know In 2024

1. Over half of branded Instagram accounts have between 100K-750K followers.

3% of our survey respondents have under 10,000 followers, while 11% have between 10K and 100K followers. 

The largest distribution of respondents have between 100K and 450K followers (48%). 

instagram research: how many instagram followers do you have

2. Most engagement comes from likes and comments.

Likes and comments are tied as the main ways followers engage with branded Instagram accounts. 

instagram research: top sources of instagram impressions

Shares take second place, followed by direct messages, which makes sense to me, considering the rise in consumers who seek customer service via DMs on the social channels they already use. 

Overall, marketers say that content that performs exceptionally well/goes viral always has engaging elements, whether simply encouraging discussion, easy shareability, or interactive elements.

Take a look at where the impressions came from on your top posts and look for any patterns you can turn into a consistent strategy to recreate your success.

3. Most accounts have major YoY follower growth.

61% of respondents told us that the follower count of the accounts they manage has increased from 2023 to 2024. Just 10% say follower count has decreased. 

How have follower counts changed on your Instagram channels

This is a change from the last time we ran this survey in 2021 when less than half of business accounts said follower counts increased.

Part of this change can likely be attributed to the rise of social shopping — in the past three months, Instagram is the second most popular app consumers have used to make an in-app purchase. 

Now that we’ve reviewed some benchmarks, I’ll discuss goals and strategies.

Instagram Marketing Strategies

Top Strategies and Goals of Instagram Marketers

Instagram marketers' top goals on the platform in 2024 are increasing engagement (likes, comments, etc.), advertising their products/services, increasing brand awareness/reaching new audiences, and improving customer service/retention. 

primary goals of instagram marketers

Let’s talk about each of these goals in terms of how they relate to Instagram’s changing platform.

1. Increasing Engagement (Likes, Comments, Shares, etc.)

Since increasing engagement is marketers' primary goal, it’s not surprising that the most popular marketing strategy is interacting with audiences (like replying to comments) because that’s exactly how you increase engagement. 

graph displaying the most popular instagram strategies in 2024

It’s also no surprise that the strategy to get the most investment in 2024 is creating content that encourages engagement and that this offers the highest ROI. 

graph displaying instagram strategies with the highest ROI

The Importance of Interacting With Your Audience

There are various ways for you to interact with your audience, from simple reactions to comments and DMs.

However you go about it, I recommend taking the time to engage with your followers to strengthen the bond they have with your brand. But, interaction is a two-way street, so you’ll want to create content that encourages engagement.

2. Advertising Products/Services

Advertising products/services is the #2 goal for 2024, and marketers will accomplish this by creating content that showcases their products/services.

I’ll talk a bit more about high-performing content later, but here’s a sneak peek: content that showcases products and services offers the highest ROI of any content type.

bar graph displaying the content types that have the highest performance on Instagram

3. Increasing Brand Awareness/Reaching New Audiences

Increasing brand awareness is Instagram marketers' third most important goal in 2024. 

My top recommendation for increasing brand awareness is to have a consistent schedule and presence on the platform so you are more likely to be seen.

The data recommends sharing video posts (they get the most reach/impressions) and image posts (which get the most shares).

instagram research

4. Increasing Customer Service on the App 

Fostering meaningful relationships with consumers is one of the biggest benefits of having a brand presence on social media, so it’s no surprise that improving customer service and retention is a top goal for marketers in 2024. 

Sure, customer service might not seem like your job, but since consumers are shopping on social media more than ever, they expect to get service on the platforms they already use to make purchases. 

To strengthen the case for providing customer service on the app, I found that marketers who rate their strategies as very effective are more likely to use Instagram for customer service than those who report the opposite. 

5. Building Relationships and Community with Engaging Content

Marketers want to build relationships and community, and they’ll do it by creating engaging content. And, creating content that encourages engagement is receiving the most investment from marketers in 2024, with 37% planning to invest more in it than any other strategy.

graph displaying instagram strategies with the highest ROI

Going out of your way to connect with those in your digital community, especially when you aren’t trying to sell them anything, can help foster a deep relationship between them and your brand.

6. Gaining Revenue With Instagram Shopping Tools

Instagram Shopping tools are still evolving, but 71% of social media marketers who sell products directly within the app say its social shopping features have high ROI. 

37% of marketers currently use shoppable posts or other Instagram Shops features. A majority say that 25-50% of clicks on shopping/linked posts lead to purchases.

And the same percentage of clicks lead to non-purchase-related conversions (like form submissions), which can help you nurture leads into paying customers. 

shoppable-clicks

What’s more, consumers are using the platform to make purchases; 46% say they’ve made a purchase on Instagram in the past three months, and it has the second-best in-app shopping experience. 

To round it out, marketers using Instagram shopping tools are likelier to say that their Instagram strategy has been very effective this year. 

Featured Resource: To learn more about selling on Instagram, I recommend downloading our 2024 Instagram Engagement Report.

7. Including Calls to Action in Content

We asked Instagram marketers whether asking followers to “like,” “share,” or “save” their content is most effective at triggering the algorithm to promote their content, as these are among some of the top metrics Instagram monitors.

Here are the results:

the most effective CTA type on Instagram

While Instagram marketers rank likes at #1, shares second, and saves last, I can also make a case for viewing it differently. 

To explain why, consider your behavior when on Instagram.

If you’re like me, you probably give out likes mindlessly while scrolling through your feed, but how often are you sharing content to your story or in chats with friends? How often are you saving posts to look at later? Those pieces of content are probably much more carefully selected.

When we share posts on Instagram, we are telling others that we found the content so valuable that we couldn’t help but share it with them - the algorithm picks up on this. Sharing also gets bonus points because it inherently exposes more people to a piece of content.

Similarly, when saving content, we tell the algorithm that we found it so valuable that we want to bookmark it for future reference.

So while all three of these are the most important metrics Instagram tracks, I would prioritize saving, sharing, or even commenting in your call-to-actions ahead of asking for likes.

Strategies Marketers Aren't Using in 2024

Affiliate marketing campaigns, contests/giveaways, and user-generated content are among the least used Instagram strategies, receiving the lowest investments in 2024. 

If you're having difficulty building an effective UGC, affiliate marketing, or giveaway plan, consider alternatives, like partnering with influencers in your niche who can generate authentic content for your brand to establish social proof and spread awareness.

And it will pay off, as marketers told us influencer marketing offered the third-highest ROI. 

While these strategies can still be successful and valuable to some brands, marketers we surveyed say they are not as effective as the other strategies we asked about.

Another strategy receiving lower investments is hashtags, but despite this, I still recommend using them because they help increase brand awareness and reach new audiences. 

Leveraging Hashtags

Hashtags have been around on Instagram since 2011, and they work in terms of increasing brand awareness and reaching new audiences.

However, Hashtags have dropped in popularity, and they’re at the bottom of the list of Instagram strategies marketers plan to invest in in 2024. 

So, here’s the important data I have about using them on Instagram. 

How Many Hashtags Should You Use on Instagram?

Our survey shows that when they use hashtags, a majority of marketers use between 9 and 11 hashtags (19%). Only 3% use between 27 and 30 (30 is the maximum amount).

how many hashtags should you use on Instagram?

And, when you do use them, leverage a mix of niche and general hashtags. For example, a specific hashtag like #Dachshunds and broader ones like #Dogs can help you attract a wider audience. 

Marketers say that hashtags have the most impact on comments and impressions, meaning that they can help increase brand awareness and visibility. 

We’ve gone over goals and strategies; now let's talk about the most effective formats.

Which Instagram formats are most effective?

The most popular formats/features among Instagram marketers are image posts, videos, and Stories. 

most popular formats/features on instagram

Fun Fact: The last time we ran this survey, live video was the most popular format, but it’s now the least leveraged. 

Image Posts

Image posts have the highest ROI, and marketers who use them say they make up most of their content mix (67% of posts are image posts).  Marketers also share image posts multiple times per week.

roi-of-instagram-formats

Video Posts

62% of marketers share video content on Instagram and say 59% of their content mix consists of videos they post multiple times per week. 

Videos get the most likes of any other format.

Instagram Stories

48% of Instagram marketers leverage Instagram Stories, and the feature makes up 43% of their content mix. Out of the most common engagement metrics, Instagram Stories bring in the most DMs. 

Marketers who leverage Stories say they share them multiple times per week (33%) — 14% post multiple times per day. 

how often should you post instagram stories

When you do post them, how long should your Stories be? 75% of marketers say their audience watches 4-9 before dropping off, with only 7% saying their audience watches the entire Story regardless of length. 

We also asked about the ideal number of stories to have up at once — 74% of Instagram marketers say 4-9 stories is best.

Curious about which story types are most engaging? Check out this post.

Instagram Reels

37% of Instagram marketers use Instagram Reels, making up more than a quarter of their content mix. 

The frequency of posting varies, with a majority posting multiple times per week (31%). 25% post Reels once a day.

graph displaying how often to post instagram reels

Reels fall towards the middle of the pack across engagement metrics, but I think the feature provides unique brand opportunities. 

For example, brands and influencers focused on it have seen major benefits to leveraging it. For example, my teammate Caroline Forsey spoke with with Kar Brulhart, who has organically grown her Instagram account from zero to 45,000+ viewers in under ten months using Reels.

She told Caroline about the incredible opportunity Reels presents for Instagram marketers:

 "I went from less than 2,000 followers in February 2020 to over 15,000 the next month through Reels, because Instagram is pushing Reels to new audiences. And 75% of the people who find my account are coming from Reels — compared to Stories and posts."

Considering the popularity of short-form videos and the emphasis Instagram places on Reels, I recommend giving the format a shot. They’re relatively easy to make and can also provide a boost in exposure.

Which types of content perform best on Instagram?

The most popular content types on Instagram are content that showcases a brand's products/services (demos, teasers, etc.), funny content, relatable and authentic content, and content that reflects a brand’s values (like social responsibility). 

When it comes to ROI, the top three remain the same, but behind-the-scenes content (like meet-the-team videos) takes fourth place.

content-with-high-performance-1

Content Centered Around A Brand’s Products/Services

49% of our survey respondents share content centered around a brand’s products/services and say it has the highest ROI. 

I’m not surprised: marketers' #2 goal in 2024 is advertising their products and services, and, well, they act on that goal by sharing content centered around their products/services.

Funny Content

Funny content has the second-highest performance on the app, and it’s most popular among B2C and D2C businesses.

Also no surprise there, as consumers say funny content is the most memorable type of content brands can post on social media. 

B2B-vs-B2C

Relatable Content

Relatable content offers the third-highest ROI, likely because of consumer preference. Audiences care more that the content they see is authentic and relatable than having a high production value.

Content That Reflects Brand Values

Content that reflects brand values is the most popular content type in our social media trends survey this year, and 35% of Instagram marketers use it. 

53% of social media marketers plan to increase their investment in this content type this year and say it offers the second-highest ROI of all content types. 

Behind-the-Scenes Content and Interactive Content

29% and 28% (respectively) of Instagram marketers share behind-the-scenes and interactive content, and usage of both is growing in 2024. 

While knowing what type of content to post on Instagram is helpful, it’s only part of the equation. An optimized Instagram marketing strategy also includes the ideal days and times to post based on what brings in the most engagement.

In fact, just 9% of our survey respondents told us that this kind of optimization has no noticeable impact on performance. 

According to marketers, the best day to post is Friday between 6-9PM. Sundays also bring in high performance, and you’ll find success between 12-3PM and 6-9PM on most other days.

ROI of Instagram Marketing

How do marketers look at the overall ROI of their presence on Instagram? 

I asked marketers about what they look at to determine overall ROI, and the most important metric is revenue/sales of products within the Instagram app. That’s followed by the amount of leads and conversions driven from Instagram. 

Regardless of the metrics you prefer, your followers are the true drivers of your success on the app. Let’s go over the top strategies for growing your following on Instagram.

Instagram Audience Growth Benchmarks

How Brands Grow Instagram Audiences

The best strategies for growing your following on Instagram are engaging with other users, partnering with influencers, and posting interactive and engaging Instagram Stories. 

most effective strategies for growing your Instagram following

Partnering with brands/accounts with similar audiences is #4, and it’s a growth driver because you gain exposure to audiences who might not yet know about you but are likely interested in your content. 

Another powerful growth strategy is diversifying your content to resonate with a wider audience. You’ll also want to study your audience for trends and create targeted content to attract others with similar interests. 

Those are the best strategies for growing your following, but I also asked marketers what methods to use to reach your first thousand followers, and the results show key differences.

How To Get Your First 1,000 Instagram Followers

Earning your first 1,000 followers on Instagram is a massive milestone, and 78% of Instagram marketers I surveyed have been part of growing an account to 1K followers.

According to them, setting a regular posting schedule, customizing your profile, and writing engaging shareable captions are key to reaching your first 1K followers. 

strategies brands used to get their first 1000 followers

Remember that the formats most effective at getting shares are image posts, video posts, and Reels. 

How long does it take to reach 1,000 followers on Instagram?

Most marketers say it takes 4-6 months to reach 1K followers on Instagram. Only 17% reached that in under a month, and just 1% took over a year.

But just as you gain followers, it’s also possible to lose them. Let’s take a look at what has caused Instagram marketers to lose followers, so you can avoid those mistakes.

What causes Instagram marketers to lose followers?

Not posting enough and being too “sales-y” are the top culprits when losing followers. Nearly a quarter of respondents report losing followers from not using a consistent aesthetic/voice and Instagram removing bot followers. 

Lastly, using “banned” hashtags can result in your posts being hidden. You can check if a hashtag is banned by searching it on Instagram and looking at the top or most recent posts -- if those sections come up empty, it’s likely banned.

what strategies cause you to lose followers on Instagram?

Next, let’s take a look at whether Instagram marketers are leveraging organic or paid media on the platform, and which performs better.

Organic vs. Paid Instagram Content

Most marketers (46%) use organic content over paid (16%) content, and 38% use both. 

organic vs. paid engagement

Those who use a mix of both say organic content is more effective for reaching business goals and gaining followers. 

Instagram Marketing Challenges

We have an entire article about Instagram marketers' challenges, but I’ll give you a sneak peek at that data here. 

Survey respondents told us that the greatest challenges with Instagram marketing are driving traffic to their site, driving purchases/revenue, and increasing brand awareness/reaching new audiences. 

If these resonate, take a look at this piece to see how to overcome them.

Setting Effective and Ineffective Instagram Marketers Apart

I asked marketers whether their Instagram marketing strategies have been effective or ineffective this year and cut the data by the two separate groups and strategies they use. Here are some of the biggest differentiators:

what sets effective and ineffective strategies apart on instagram

As we end this post, here are a few themes we've picked up from the chart above and the overall results of our survey:

  • Video is key: Instagram is constantly evolving to welcome more and more video formats. While you don't need to create a large live video event, consider starting small with Reels as it is being favored by consumers and the Instagram algorithm. But, don’t forget about the original Instagram content format: Images.
  • Engage constantly: Whether you're responding to their comments, exchanging DMs, or creating content that sparks a conversation – it's important to ensure that your Instagram strategy caters to your audience and meets them where they are.
  • Social Shopping is the future: Shopping on social media is the future of e-commerce, and Instagram is a great place to do it. With a handful of shopping tools to choose from, there is no better time to get started.
  • Use Instagram for customer service: Using Instagram for customer service is a quick and convenient way to answer customers’ most pressing questions, and marketers who use it see high ROI.

More of Our Instagram Marketing Research

Check out these posts for a deeper dive as well as tips and tricks related to our Instagram marketing data.

Interested in learning even more about Instagram marketing and engagement from some of our expert partner brands? Be sure to download the free resource below.

How to Do Keyword Research for SEO: A Beginner’s Guide

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Keyword research has remained a constant in a rapidly changing search landscape. If you’re an inbound marketer looking to optimize your website, understanding how to do keyword research is a must.

Download Now: Keyword Research Template [Free Resource]

In this post, we’ll define what keyword research is, why it’s important, how to conduct your research for your SEO strategy, and how to choose the right keywords for your website.

Table of Contents

Why is keyword research important?

Keyword research helps you find your SEO sweet spot — the overlap of keywords that aren’t too hard to rank for and keywords that you can confidently produce excellent content on. It also identifies the queries that your target audience is actually searching on Google.

I talked to HubSpot Growth Manager Amal Kalepp, who says that keyword research “determines who your competitors are and which area of the search landscape you can rank for. Doing keyword research and understanding where your blog or website sweet spot is — that’s what gives you rankability.”

“Doing keyword research and understanding where your blog or website sweet spot is — that’s what gives you rankability.—Amal Kalepp, Growth manager, HubSpot.”

Insights from actual search terms can inform your content strategy as well as your larger marketing strategy.

Your Purranormal Detective Agency may have the best ghost-detecting kittens in the business, but if nobody’s searching for “cat paranormal detective” (they aren’t; I checked), you aren’t going to have much luck — or traffic — if you base your content strategy on that keyword.

Your SEO Sweet Spot. Two overlapping circles. One says “Keywords that aren’t too hard to rank for” and the other says, “Keywords that you can confidently produce excellent content on.” The overlap says, “Insights that will inform your content strategy.”

People use keywords to find solutions when conducting research online, so if your content successfully gets in front of your audience, you stand to gain more traffic.

Therefore, you should be targeting those searches with content that features those keywords in a meaningful way.

Additionally, inbound methodology focuses less on creating content around what we want to tell people. Instead, we should be creating content around what people want to discover.

In other words, our audience is coming to us for helpful content that provides the answers they’re looking for. And it all begins with keyword research.

Benefits of Keyword Research

Conducting keyword research has many benefits, the most popular being:

Marketing Trend Insight

Conducting effective keyword research can provide insights into current marketing trends and help you center your content on relevant topics and keywords your audience is looking for.

Traffic Growth

When you identify the best-fitting keywords for the content you publish, the higher you’ll rank in search engine results — and the more traffic you’ll attract to your website.

Customer Acquisition

If your content meets the needs of your users, adding a strong call-to-action will lead them into the buyer journey from the awareness stage to the point of purchase.

By researching keywords for their popularity, search volume, and general intent, you can tackle the questions that most people in your audience want answers to.

For instance, the Purranormal Detective Agency would do better to produce excellent content on the broader topic of paranormal investigators, which has a monthly search volume (MSV) of 800.

Keywords vs. Topics

“Search intent” is something I frequently hear about from HubSpot SEOs. That’s because the reason a user types in a particular keyword matters — a lot.

Our content has to solve users’ problems. If you found your way to this article via the search term “SEO keyword strategy,” we have to anticipate your questions on this topic. And then answer them.

SEO is evolving at breakneck speed, but keyword research is still foundational to search intent. It tells you what topics people care about and how popular those topics actually are among your audience.

The operative term here is “topics,” plural. By researching keywords with a high volume of monthly searches, you can identify and sort your content into topics or buckets that you’ll use to create content.

Then you can use these topics to dictate which keywords you look for and target.

Elements of Keyword Research

There are three main elements to conducting keyword research.

1. Relevance

Google ranks content for relevance.

This is where the concept of search intent comes in. Your content will only rank for a keyword if it meets the searchers’ needs.

In addition, your content must be the best resource for the query — Google won’t rank your content as highly if it doesn’t provide better value than its competitors.

If you’re starting an SEO business specializing in small businesses, you might assume that “SEO tips for small businesses” would be the most relevant keyword. But take a look at the Ahrefs keyword research dashboard:

Screencap of Ahrefs results for the keyword “SEO tips for small businesses.”

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“SEO tips for small businesses” has an MSV of 300 and a high keyword difficulty. Its parent topic, “small business SEO,” has an MSV of 2,500 and a very high keyword difficulty.

2. Authority

Google provides more weight to sources it deems authoritative.

You can become an authoritative source by enriching your site with helpful, informative content and promoting that content to earn social signals and backlinks.

Both HubSpot.com and the HubSpot Blog are well-established sites, and we work hard to make sure we provide the content our readers are searching for. As a result, the root domain and subdomain have very high domain authority:

Screencap of Moz’s link explorer results for blog.hubspot.com. “Domain authority: 93. Linking domains: 222.1K. Inbound links: 9.8m. Ranking keywords: 628.9K.”

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Screencap of Moz’s link explorer results for hubspot.com. “Domain authority: 93. Linking domains: 408.2K. Inbound links: 909.4m. Ranking keywords: 803.3K.”

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If you’re not seen as authoritative in the space, or if a keyword’s SERPs are loaded with heavy sources you can’t compete with (like Forbes or The Mayo Clinic), you have a lower chance of ranking.

3. Volume

You might rank on the first page for a specific keyword, but if no one ever searches for it, you won’t see any traffic. It's like setting up a shop in a ghost town.

Volume is measured by MSV (monthly search volume), which means the number of times the keyword is searched per month across all audiences.

Compare Ahrefs’ results for “cat detective agency” versus “paranormal investigator”:

Screencap of Ahrefs results for the keyword “cat detective agency.”

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Screencap of Ahrefs results for the keyword “paranormal investigators.”

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Even though kitten detectives are your business’ differentiating factor, absolutely not a single soul is trying to locate a cat who can sniff out their resident poltergeist.

“Paranormal investigators” isn’t a wildly popular search term, but it gets significantly more volume than “cat detective agency,” so it’s a much better keyword to try to rank for.

Kalepp says that one of the common mistakes people make is assuming that a higher MSV is better. “‘Instagram marketing’ might seem like the best choice to rank for because it has millions of searches,” she says. “But it makes it much more difficult to rank for that.”

“You might have better luck with something like ‘Instagram marketing for small businesses’ — and then that can be your niche.”

She says that you could get “a lot more traffic ranking for a keyword that has a lower MSV and lower competition” than one with a high MSV.

I’m going to lay out a keyword research process you can follow to help you come up with a list of terms you should be targeting.

That way, you’ll be able to establish and execute a strong keyword strategy that helps you get found for the search terms you care about.

Step 1. Make a list of important, relevant topics based on what you know about your business.

To kick this off, think about the topics you want to rank for in terms of generic buckets.

You’ll come up with about five to 10 topic buckets you think are essential to your business, and then you’ll use those topic buckets to help come up with some specific keywords later in the process.

If you’re a regular blogger, these are probably the topics you blog about most frequently. Or perhaps they’re the topics that come up the most in sales conversations.

Put yourself in the shoes of your buyer personas. What types of topics would your target audience search that you’d want your business to get found for?

List of keywords and respective MSV via SearchVolume.io.

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HubSpot, for example, might have general topic buckets like:

The number in parentheses is the MSV, according to Ahrefs.

That data allows you to gauge how important these topics are to your audience and how many different sub-topics you need to create content on to be successful with that keyword.

Screencap of Ahrefs results for the keyword “CRM software.”

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To learn more about these sub-topics, we move on to step two.

Step 2. Fill in those topic buckets with keywords.

Now that you have a few topic buckets you want to focus on, it’s time to identify some keywords that fall into those buckets.

These are keyword phrases you think are important to rank for in the SERPs (search engine results pages) because your target customer is probably conducting searches for those specific terms.

For instance, if I took that last topic bucket for an inbound marketing software company — “marketing automation” — I’d brainstorm some keyword phrases I think people would type in related to that topic.

Those might include:

  • AI marketing tools
  • marketing automation tools
  • how to use marketing automation software
  • what is marketing automation?
  • how to tell if I need marketing automation software
  • lead nurturing
  • email marketing automation
  • top automation tools

The point of this step isn’t to come up with your final list of keyword phrases; you just want a brain dump of phrases you think potential customers might use to search for content related to that particular topic bucket.

We’ll narrow the lists down later so you don’t have something too unwieldy.

Keep in mind that Google is encrypting more keywords every day, so another smart way to generate keyword ideas is to determine which keywords already bring users to your website.

To do this, you’ll need website analytics software like Google Analytics, Google Search Console, or HubSpot’s Sources report, which are available in the Traffic Analytics tool.

Get started with HubSpot's free Traffic Analytics Tool.

Drill down into your website’s traffic sources and sift through your organic search traffic bucket to identify the keywords people use to arrive at your site.

Repeat this exercise for as many topic buckets as you have.

Remember, if you’re having trouble brainstorming with relevant search terms, you can always head on over to your customer-facing colleagues in sales or service. Ask them what types of terms their prospects or customers have questions about.

Those are often great starting points for keyword research.

Here at HubSpot, we use the Search Insights Report. This template is designed to help you do the same and bucket your keywords into topic clusters, analyze MSV, and inform your editorial calendar and strategy.

Featured Resource: Search Insights Report Template

keyword research - search insights report template

Download the Template

Step 3. Understand how intent affects keyword research and analyze accordingly.

User intent is now one of the most pivotal factors in your ability to rank well on search engines like Google.

That means it’s vital that your web page addresses the problem a searcher wants to solve rather than simply including the keyword the searcher used.

So, how does this affect your keyword research?

It’s tempting to take keywords at face value, but they can have many different meanings.

And because the intent behind a search is so important to your ranking potential, you need to be extra careful about how you interpret the keywords you target.

Let’s say you’re researching the keyword “how to start a blog” for an article you want to create. “Blog” can mean a blog post or the blog website itself, and the searcher’s intent behind that keyword will influence the direction of your article.

Does the searcher want to learn how to start an individual blog post? Or do they want to know how to launch a website domain for a new blog?

If your content strategy only targets people interested in the latter, you’ll need to determine the keyword’s intent before using it.

To verify a user’s intent, it’s a good idea to simply enter this keyword into a search engine yourself and see what types of results come up.

I did a quick search for “how to start a blog,” and it looks like most users are searching for info on how to start a website with a blog, not an individual blog post:

Google search results for “how to start a blog.”

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Make sure the type of content Google is displaying relates to your intention for the keyword.

Step 4. Research related search terms.

This is a creative step you may have already thought of when doing keyword research. If not, it’s a great way to fill out those lists.

If you’re struggling to think of more keywords people might be searching about a specific topic, take a look at the related search terms that appear when you plug a keyword into Google.

I searched Google for “AI search grader,” a new free product from HubSpot. At the bottom of the first page, I can see that users are also searching specifically for a free AI search grader.

List of search terms people use who have also searched for “AI search grader.”

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These keywords can spark ideas for other keywords you may want to take into consideration.

Want a bonus? Type in some of those related search terms and look at their related search terms. Looking at the related search terms for “AI search grader free,” I can see that people are also searching for the best AI search grader.

Alt text: List of search terms people use who have also searched for “free AI search grader.”

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Step 5. Use keyword research tools to your advantage.

Keyword research and SEO tools can help you brainstorm more keyword ideas based on exact-match keywords and phrase-match keywords based on the ideas you’ve generated up to this point.

Some of the most popular ones include:

1. Ahrefs Webmaster Tools

Some of the best SEO reports and keyword research I’ve seen have come from SEO experts using Ahrefs Keywords Explorer.

Screencap of Ahrefs’ keyword explorer tool.

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Their webmaster tools offer plenty of detail into any verified domains you own if you’re looking for an overview of backlinks and organic keywords.

2. SE Ranking

I found SE Ranking was not quite as user-friendly to dive into as some of the other options.

When I typed in my keyword “keyword research,” I was prompted to set up a free seven-day trial, and it immediately asked for the domain I wanted to track.

Screencap of SE Ranking’s keyword suggestion tool.

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While it gave me some good intro data, I had to do some digging to get to the keyword research and keyword suggestion tools. However, when I found them, the resulting data was comprehensive and gave me lots of great ideas.

It’s free and doesn’t require setting up an account.

3. SEMrush Keyword Magic Tool

Semrush is one of the most comprehensive SEO companies out there, so I wasn’t surprised to find that their keyword magic tool was comprehensive as well.

Screencap of SEMrush’s keyword magic tool.

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While you do need to set up an account, it’s free. Then, you can type in your keyword, get a list of similar keywords, and sort based on how specific you need your results to be.

4. Ubersuggest

I’ve been a fan of Ubersuggest for quite some time. You get up to three free searches a day, and it’s so easy to use.

Screencap of Ubersuggest’s keyword research tool.

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In addition to finding out specific keyword performance, you can find related keywords and do a quick reverse search to find out what your site is already ranking for.

It’s one of the easiest, most comprehensive free options, if you don’t mind the limitations of the free searches.

5. Free Keyword Research Tool

I found Ryrob’s keyword research tool easy to use. When I plugged “keyword research” into the “Explorer” tab as my keyword, it gave me several related keywords that could be solid blog topics.

Screencap of Free Keyword Research Tool.

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Then, when I shifted to the “Ideas” tab, it gave me other keyword cluster ideas that are more likely to be specific search terms that I might want to include in future articles on keyword research.

6. Google Keyword Planner

Google’s tools are always gold. They’re free, and it’s always good to get the info straight from the horse’s mouth. Once you sign in with your Google account, you can search for keyword ideas based on the keyword or your website.

Screencap of Google Keyword Planner.

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7. Keywords Everywhere

Keywords Everywhere comes highly recommended, but it’s not a free tool.

Screencap of Keywords Everywhere.

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It’s a browser extension and it takes a little more setup than browser-based options. The lowest price tier, “bronze,” is $2.25/month and limits you to 100K keywords annually.

Since it’s a browser extension, every time I do a Google search, I get data about related keywords and similar searches, which gives me lots of ideas for new content.

For the price and the detail, it’s one of my favorite tools.

8. KeywordTool.io

Using KeywordTool.io is exactly what they promise in the headline. When I typed in “keyword research,” I got a list of 502 keyword ideas.

Screencap of KeywordTool.io.

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Although I only see search volume, trend, CPC, and competition for the first five, I can see all of the keywords, which provides a solid search starting point.

9. KWFinder

KWFinder is another easy tool. While I quickly found that an account is needed to get started, it’s free and quite easy to dive in. I was able to quickly start finding the top keywords.

Screencap of KWFinder.

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10. SearchVolume.io

When I plugged in a handful of keywords into SearchVolume.io, after doing a quick “Are you a human?” check, the monthly search volume immediately popped out.

Screencap of SearchVolume.io.

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A quick cross-comparison with other tools showed that the data was consistent with other platforms.

11. Rank Tracker

Rank Tracker by SEO PowerSuite is a solid tool for monitoring SERP data and doing keyword research.

There are a lot of great features, but Rank Tracker works best as a tool to rank relevant keywords, identify keyword gaps, and autocomplete phrases on different search engine tools.

Screencap of Rank Tracker.

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Rank Tracker allows you to see all the phrases a particular domain ranks for, along with search volumes and keyword difficulty.

Their keyword gap tool allows you to determine which keywords competing websites are ranking for that you might be missing out on.

Rank Tracker also integrates with Google Search Console and Keyword Planner, providing a free version for unlimited testing.

Once you have an idea of the keywords that you want to rank for, now it's time to refine your list based on the best ones for your strategy. Here’s how.

Step 1. Use Google Keyword Planner to cut down your keyword list.

In Google’s Keyword Planner, you can get search volume and traffic estimates for keywords you’re considering. Then, take the information you learn from Keyword Planner and use Google Trends to fill in some blanks.

Screencap of Google Keyword Planner for the keyword “AI marketing software.”

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Use the Keyword Planner to flag any terms on your list that have way too little (or way too much) search volume and don’t help you maintain a healthy mix like we talked about above.

But before you delete anything, check out their trend history and projections in Google Trends. You can see whether you should invest in some low-volume terms now so you can reap the benefits later.

Or perhaps you’re just looking at a list of terms that is way too unwieldy, and you have to narrow it down somehow. Google Trends can help you determine which terms are trending upward and are worth more of your focus.

Step 2. Prioritize low-hanging fruit.

That is, prioritize keywords that you have a chance of ranking for based on your website’s authority.

Large companies typically go after high search volume keywords, and since these brands are well established already, Google typically rewards them with authority over many topics.

You can also consider keywords that have little competition. Keywords that don’t already have multiple articles battling for the highest rank can afford you the spot by default — if there’s no one else trying to claim it.

Screencap of Google Keyword Planner for the keyword “paranormal investigator.”

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Step 3. Check the monthly search volume (MSV) for keywords you’ve chosen.

You want to write content around what people want to discover, and checking MSV can help you do just that. Monthly search volume is the number of times a search query or keyword is entered into search engines each month.

Here are the results from Ahrefs on “SEO keyword strategy,” which has an MSV of 400:

Screencap of Ahrefs’ results for “SEO keyword strategy.”

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Tools like searchvolume.io or Google Trends can help you find the most searched keywords for related keyword clusters for free.

Step 4. Factor in SERP features as you choose keywords.

There are several SERP feature snippets that Google will highlight if used correctly.

An easy way to find out about them is to look up keywords and see what the first result looks like.

But for a quick overview of the types of SERP featured snippets, we’ll summarize the more common ones here — you can read about all 22 of them on Google.

Image Packs

Image packs are search results displayed as a horizontal row of images that appear in an organic position. If there’s an image pack, you should write an image-heavy post to win placement in it.

For instance, here’s the image pack for “cat detective agency”:

Screencap of Google image snippet for “cat detective agency.” Three images of a cartoon labeled “Hidden Cats Detective Agency.”

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AI Overviews

A relatively recent addition to Google’s rich results, AI Overviews provides an AI-written summary for a certain percentage of searches. (That percentage has changed a few times to meet the demand for accuracy.)

Screencap of Google’s AI Overviews’ definition of rich results, “enhanced search results that appear on Google’s search engine results page (SERP).”

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Paragraph Snippets

Featured snippets, or paragraph snippets, are short snippets of text that appear at the top of Google search results for quick answers to common search queries. I asked Google, “Where do elephants live?” and it returned this featured snippet:

Screencap of featured snippet for the search, “Where do elephants live?” “African elephants live in diverse habitats including wetlands, forest, grasslands, savanna, and desert across 37 countries in southern, eastern, western, and central Africa.”

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Understanding the searcher’s intent and providing succinct answers can help you win a featured snippet.

List Snippets

List snippets, or listicles, are snippets made for posts outlining steps to do something from start to finish — often for “How To” searches. Writing posts with direct, clear instructions and formatting can assist in winning this placement.

List snippet. “The 7 Best SEO Courses & Certifications.”

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Video Snippets

Video snippets are short videos that Google displays at the top of a SERP in place of text-based featured snippets.

Screencap of Google’s video snippets for “Marketing Against the Grain.” It shows thumbnails and titles for four video podcast episodes.

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Posting a video on both YouTube and your website can help you win this placement if you’re tagged in the targeted keywords people are searching for.

Step 5. Check for a mix of head terms and long-tail keywords in each bucket.

Head terms are keyword phrases that are generally shorter and more generic — typically just one to three words in length.

Long-tail keywords, on the other hand, are longer keyword phrases usually containing three or more words.

It’s important to check that you have a mix of head terms and long-tail terms in order to build a well-balanced keyword strategy with long-term goals and short-term wins.

That’s because head terms are generally searched more frequently, making them often (not always, but often) much more competitive and harder to rank for than long-tail terms.

Think about it: Without even looking up search volume or difficulty, which of the following terms do you think would be harder to rank for?

  • how to write a great blog post
  • blogging

If you answered #2, you’re absolutely right.

Screencap of Ahrefs results for “how to write a great blog post.”

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Screencap of Ahrefs results for “blogging.”

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But don’t get discouraged. While head terms generally boast the most search volume (meaning greater potential to send you traffic), the traffic you’ll get from “how to write a great blog post” will usually be more desirable.

That’s because someone who’s using a specific query is probably a more qualified searcher for your product or service (presuming you’re in the blogging space) than someone with a more generic search query.

Because long-tail keywords tend to be more specific, it’s usually easier to tell what people who search for those keywords are actually looking for. Someone searching for the head term “blogging,” on the other hand, could be motivated by reasons that aren’t related to your business.

Kalepp says that short-tail keywords “can make it really difficult to rank, especially if you are a newer blog and you don't have that domain authority quite yet.”

She recommends “targeting those long-tail keywords, because a lot of times the competition is lower on them. And it allows you to really develop a niche and allows you to rank.”

So check your keyword lists for a healthy mix of head terms and long-tail keywords. You definitely want some quick wins that long-tail keywords will afford you, but you should also try to chip away at more difficult head terms over the long haul.

Kalepp, who’s worked on both the HubSpot and The Hustle blogs, says that it can be challenging to find the right balance.

When she worked on the HubSpot blog, “there wasn't a lot of fluctuation in what the search volume looked like, but for The Hustle blog, there were constant changes because we were writing about subjects that were really trendy.”

“And so it was imperative for us to strike when it was hot,” she says of The Hustle blog.

Step 6. See how competitors are ranking for these keywords.

Just because your competitor is doing something doesn’t mean you need to. The same goes for keywords. Just because a keyword is important to your competitor doesn’t mean it’s important to you.

However, understanding what keywords your competitors are trying to rank for is a great way to help you give your list of keywords another evaluation.

If your competitor is ranking for certain keywords that are also on your list, it makes sense to work on improving your ranking for those.

Kalepp says she’s a big fan of “doing a competitor analysis and understanding that landscape really well — and then using those same content pillars to build out a content library.”

“Do competitor analysis and understand that landscape really well. Then use those same content pillars to build out your content library.—Amal Kalepp, Growth manager, HubSpot.”

Don’t ignore the ones your competitors don’t seem to care about — it could be a great opportunity to own market share on other important terms.

Understanding the balance of terms might be a little more difficult. Remember, the goal is to end up with a list of keywords that provides some quick wins but also helps you make progress toward bigger, more challenging SEO goals.

Here’s a quick way to get a sense of the terms that your competitors rank for: Manually search for keywords in an incognito browser and see what positions your competitors are in.

Best Keywords for SEO

Understand that there are no “best” keywords, just those that are highly searched by your audience. With this in mind, it’s up to you to craft a strategy that will help you rank pages and drive traffic.

The best keywords for your SEO strategy will account for relevance, authority, and volume. You want to find highly searched keywords that you can reasonably compete for based on your competition and your ability to produce excellent content on those keywords.

You’re Ready to Build Out Your Content

You now have a list of keywords that will help you focus on the right topics for your business and get you some short-term and long-term gains.

Be sure to re-evaluate these keywords every few months — once a quarter is a good benchmark, but some businesses like to do it even more often than that.

As you gain even more authority in the SERPs, you’ll find that you can add more and more keywords to your list.

Kalepp also says to remember that building up a strong SEO strategy takes time. “It takes a long time to see results when you’re first building that strategy out,” she says. “Just understand that it takes time.”

 

How to Grow Your TikTok Following [Expert Insights + Data]

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Growing a following on TikTok can feel daunting. Trust me, I know. I first created a TikTok to promote my YouTube channel, blog, and podcast back in 2022. Though I managed to gain over a thousand followers in just a few days, that was a few years ago.

Now, I'm starting a new TikTok to promote my content for HubSpot, and I can see already the landscape has changed. Fortunately, I still know a thing or two about how to grow on TikTok, and I've done enough research to know how to do so in 2024. 

Without further ado, let's dive into the best tips and tricks to grow your TikTok.

Free Ebook: The Marketer's Guide to TikTok for Business [Download Now]

@erikeepswriting Growing your brand on TikTok doesn't have to be stressful! Check out "How to Grow Your TikTok Following [Expert Insights + Data]" on the HubSpot blog! #marketing #brands #tiktok #contentcreator ♬ love island is messyyyy - quinta

Why Growing Your Followers on TikTok is Important

Growing your following on TikTok will increase your brand's visibility. Like I said, I joined TikTok to promote my YouTube channel, blog, and podcast. And I can't tell you how many times I would see comments saying, "I saw you on TikTok and knew I had to follow your channel." 

I've also found through HubSpot's most recent Consumer Trends survey that TikTok is especially important if you're selling products or services. In our survey, the majority of our respondents (37%) say they prefer discovering new products via short-form videos such as TikToks or Instagram Reels. 

Growing your TikTok is also an excellent way to get the attention of Gen Z. Gen Z is projected to have the fastest growth in spending power, reaching about $12 trillion by 2030.

So, if you want to tap into the Gen Z market, you'll be happy to know TikTok is a popular app among them. According to our survey, 30% of Gen Z consumers say TikTok is their favorite app, and 72% of Gen Z consumers reported using TikTok in the past three months. 

Now you know why TikTok is important. Let me give you what you came here for and present 6 ways to grow your TikTok following.

1. Niche down.

When you try to appeal to everyone, you wind up attracting no one because no one knows what to expect from you. You'll end up posting content that appeals to one crowd but turns off another. 

So, niche down by researching your target audience and creating content that is appealing to them. You can do this via focus groups, surveys, creating buyer personas, or observing what competitors in your industry are doing to engage their audience. 

For example, fashion is a popular category on TikTok. So much so that the hashtag #fashion has over 66.6 million views on the platform.

If you want to post fashion-related content, you might get lost in this competitive vertical. Instead, I suggest focusing on a sub-niche like style tips and mid-sized fashion, which has a fraction of the views but a more engaged audience.

One of my favorite fashion-related creators on TikTok is Andrea's Fashion Galaxy. Rather than tackle a wide range of fashion topics, Andrea focuses on teaching her audience how to style specific pieces or how to dress for certain occasions. 

In the TikTok below, Andrea shows viewers how to style a metallic mini skirt as a top. She even adds her own flair to her videos by incorporating her many pets. 

2. Post at the right time.

Sometimes, it's not just what you post but when you post. This is especially true on TikTok.

A recent HubSpot Blogs survey of 1,400+ global marketers found the best time to post to TikTok is between 3 p.m. and 9 p.m.

Since TikTok is popular with the Gen Z crowd  — and they're in school for a good part of the day — the morning and early afternoon "dead zone" makes sense.

When posting content on TikTok, stay clear of these slow hours and try posting towards the end of the week or during the weekend.

3. Duet or Stitch top-performing videos.

One of the most popular videos on my TikTok is one I stitched with a well-known creator. It has about 12,000 views, while most of my videos would garner an average of 300-5,000 views.

Screenshot of my TikTok video with 12k views

TikTok's Stitch enables users to play up to 5 seconds of someone else's video as an intro to their own. This is usually done to respond to the original creator, answer questions, or contribute to a viral topic.

Another helpful tool is TikTok's Duet feature, which lets you play your video next to another user's video. This is ideal if you want to add commentary or a funny reaction to the original video. Here's a duet I did a while ago with Steve from Blue's Clues.

@the_tsunderi #duet with @hioutthereitsmesteve Just talking to my pal Steve about some anime I've been watching #spyxfamily #tomodachigame #mangatok #anime #animetok ♬ Up - Movie Theme - Giampaolo Pasquile

The best way to leverage these features is by engaging with top-performing videos in your niche. You can do this by using the search bar and typing keywords relating to your brand.

Then, once you've zeroed in on a video you like, tap the Stitch or Duet button and let your creativity fly.

But there's more — you can also encourage others to Duet or Stitch your videos.

For example, Tesco, a British grocery chain, asks users to Duet the following video for a chance to become the new voice of their checkout machine:

@tesco Audition to become the new voice of Tesco checkouts by duetting with me & including #TescoVoiceOfCheckout. ♬ original sound - Tesco

The result? Tesco's original video scored 22 million views and thousands of Duet submissions.

4. Participate in a challenge (or create your own).

It seems there's a new viral challenge making waves every time I log into TikTok, and I've seen how they can explode a follower count. The trick is finding the right one for your brand.

For example, the horror film A Quiet Place: Day One recently spawned a challenge on TikTok called The Quiet Place Challenge. The challenge was inspired by a cat in the film that manages to remain quiet enough to keep alien monsters from detecting him and his caretakers. 

To partake in the challenge, TikTok users have to run around while holding their cat to see if they'd survive the film in real life. 

This challenge was perfect for cat-themed TikTok accounts like @realsirpounce, managed by a user named Carson, who has four feline companions. Check out Carson's attempt at the challenge below.

The video went viral, gaining more than 1 million likes.

You can also create your own challenge — just make sure it's relatively simple to do. For example, Chipotle started the #LidFlip challenge, which encouraged users to flip the lid of their burrito bowl with style:

In the first six days, the challenge generated over 100,000 video responses. Even more impressive, it created a record-breaking sales day for Chipotle.

5. Jump on trending sounds and songs.

88% of TikTok users say sound is essential to the TikTok experience. Thanks to the algorithm, it's also critical for driving more engagement.

TikTok has an extensive library of sounds — but you should prioritize the ones that get a lot of love from the community. This is because the TikTok algorithm tends to favor videos that leverage trending sounds.  

For example, the most popular video on my TikTok has almost 100,000 views, way more than my usual average, and it features a sound that was trending at the time and was frequently used in the anime and manga community (the niche my account occupies). 

To find a trendy sound that works for your brand, check out TikTok's Creative Center, which ranks the most popular sounds each day. You can also filter by region, which is helpful if your audience lives in a different location from you.

6. Cross-promote your TikTok.

Odds are your audience is active on other social media besides TikTok. For this reason, it's important to cross-promote your videos to other channels, such as Instagram or YouTube.

Just avoid including the TikTok watermark in your videos when uploading to other platforms, as this can affect whether your content is prioritized in the algorithm. 

To avoid this issue, I usually create a single video that is kept to about 60 seconds long, and I upload the original to each platform individually. 

For example, I interviewed actress, host, and filmmaker Cheyenne Ewulu of Amazon Prime's Anime Club for my podcast Nerds At Work w/ TsundEri.

To cross-promote the episode on both Instagram and TikTok, I took a 60-second clip from the interview and uploaded it to TikTok and Instagram Reels separately rather than downloading it from TikTok and reposting it to the latter platform. 

@the_tsunderi Nerds at Work w/ TsundEri Ep. 4 is UP! I spoke to @CheyenneTheGeek about her evolusion as a professional nerd, actress, writer, producer, and host! Listen on Spotify, Apple Podcasts, or watch on YouTube. #nerd #podcast #tsunderi #anime #comics #contentcreation ♬ original sound - TsundEri

7. Include Relevant Hashtags.

Hashtags are key to finding and connecting with the right community on TikTok. A great example of this is #BookTok on the app. The hashtag is used by both readers and authors to find, recommend, and promote books. 

The tag was instrumental in the popularity of the New York Times Best Seller "It Ends with Us" by Colleen Hoover. The book initially came out in 2016 but entered the best sellers' list in 2021 after it gained popularity with the #Booktok community

Just a few years later, the book was adapted to the big screen in a film starring Blake Lively and Justin Baldoni. 

So, scroll through TikTok to see what hashtags your target audience is using to find content like yours.

For example, if you're a shoe store, start by including #shoes or #sneakers in your videos and look to see what other hashtags pop up in videos within your niche. 

8. Use trending songs.

There is never a shortage of trending songs on TikTok, so you're sure to find one that matches the vibe of your content and your brand. 

For example, actress Nicola Coughlan of the Netflix series Bridgerton cleverly used the song "Espresso" by Sabrina Carpenter to promote the show's red carpet premiere in Italy. 

Couphlan's character on the show, Penelope, is in love with another character named Colin, and fans have dubbed the couple "Polin" (pronounced like "pollen").

"Espresso" became fans' anthem for the couple thanks to the verse "My honey bee, come get this pollen." Naturally, Coughlan used it in the TikTok video below. 

@nicolacoughlan @Bridgerton in Italia 🇮🇹 6 days to go @Netflix ♬ son original - brit 𝜗𝜚

9. Use closed-captions. 

The more accessible your video is the more people can enjoy it, engage, and pass it on. One way to make your video more accessible is to include closed-captions. Fortunately, TikTok automatically adds closed captions to videos uploaded to its platform. 

However, the auto-generated captions aren't always accurate, which is why I suggest going through the captions and editing them for accuracy. To do this, click the auto-captions editor on the right-hand side of your video before uploading your video. 

Screenshot showing the auto captions option to the right From there, you can edit the captions manually and ensure your videos are accessible. 

10. Share user-generated content. 

TikTok allows users to repost content and share it with others. If you start a challenge on TikTok and you see others participating, repost their videos to share user-generated content.

You can also use the Stitch and Duet features I mentioned earlier to share user-generated content while engaging with your audience.

11. Collaborate with influencers and creators.

Most TikTok users prefer to keep up with creators and influencers instead of brands on the app, so it can be difficult to get users to become invested in your content if you're trying to promote a business.

But fear not! There is a solution. Try collaborating with creators and influencers to get them to introduce your brand to your audience. Just make sure said influencer or creator aligns well with your brand and your target audience's overlap.

For example, wallpaper brand Dizzy With Excitement collaborated with DIY home decor creator Kaarin Joy by creating a line of wallpaper patterns inspired by Kaarin's DIY projects.

Kaarin is known for quirky, out-of-this-world DIY projects, and DWE boasts an array of unique, funky patterns on its website. So, Kaarin was a perfect choice to introduce the brand to a wider audience. 

@kaarinjoy Wallpaper is going up😍 Launch day is July 29th!@dizzywithexcitement ♬ BIRDS OF A FEATHER sped up - Lilly 🎀

12. Create a content series.

A content series is a great way to engage your audience because it provides a consistent stream of content they can look forward to and associate with your brand.

For example, one of my favorite TikTok content series (that needs to be brought back, please) is Yes That's on Etsy. This series is on Etsy's official TikTok account and showcases the fun and unique products that can be found on Etsy's official site. 

Think of a series of videos that are simple to make, can be spread out over multiple videos, and can showcase the products and services of your brand. 

13. Keep an eye on what works for your audience.

As you post your videos, keep track of what generates the most buzz for your platform. Which of your videos tend to get the most likes, comments, or reports?

Make sure your TikTok is a business account so you'll have access to all kinds of analytics and metrics that can inform your strategy on the app.

14. Create TikTok Stories.

TikTok Stories work similarly to Instagram Stories. They allow users to post short videos that disappear after 24 hours. TikTok stories can drum up excitement for upcoming videos or be used to show quick, exclusive behind-the-scenes content of your business. 

15. Include CTAs.

If possible, always include a call-to-action that will encourage viewers to stay tuned to your content.

For example, Kaarin Joy almost always ends her videos by asking her followers to suggest more DIY home improvement projects in the comments of her videos or to check back later for updates on her projects. 

@kaarinjoy

Open to ideas about the bathroom mirror frame!😍

♬ Applause - Clapping Sound Effect 4 - Hollywood Sound Effects

Of course, if you don't know a good CTA to add to your video, you can always stick to the classic call for viewers to follow your channel. 

16. Talk to your audience. 

Community is important on TikTok and one way to build community with your followers on the app is to simply engage with them. Reply to their comments, stitch their videos, do a duet, or repost the content that resonates with your brand. 

All of this will build loyalty with your audience and increase visibility for your brand.

Start Creating 

Ultimately, the key to growing your TikTok is to consistently create and post high-quality content that showcases your brand. So start creating now and while you're at it, try implementing any of the above tips I gave you.

I'm also trying to grow my new account, so it's time for me to stop typing and start creating. Best of luck to both of us!