At least weekly, I am asked for feedback or thoughts on a recent commercial interaction, most obviously for one-time transactions with a company rendering services; e.g., lawn service, gutter cleaning, teeth cleaning, financial, etc. Year over year, these requests increase (prefaced with, "And anything other than 5's is considered a failure...") and you start questioning the value-add. Tipping is a form of review. Returning or repeating customers are definitely a review of the services provided. Is there any actual value? But I digress. . .
Image Source: "White Collar, c. 1940 - Linocuts by Giacomo G. Patri" by Thomas Shahan 3 is licensed under CC BY 2.0