Who Are We Helping?

It’s hard to deny the truth that for a lot of us “difficult” means “good,” and “more difficult” is “even better.” From video games to exercise to music to cooking, if someone accomplishes something perceived as hard to do, it’s a clear indication of their skill. Conversely, saying something is easy or simple is often a veiled insult, an insinuation that anyone could do it and therefore the thing is therefore barely worth acknowledging.

And, while I don’t want to discount the system upon which so much of our leisure activities are based, I think this is a lesson we in IT have taken too much to heart. I’m writing today to ask us to all consider shifting our thinking in the direction of “easy can also be good.” In fact, things which are easy are often better overall than things that require a greater level of individual virtuosity.