9 Software Quality Concerns to Consider When Adding New CRM Features

In the post-covid world, establishing and maintaining life-long relationships with customers are the pillars for business growth and mitigating the impacts of economic recession. Being the central storage of clients’ data, CRMs provide organizations with actionable insight into customers’ preferences and pain points.  

No wonder the Statista experts predict worldwide revenue growth of a CRM software market  by 2025, it will reach almost $50 billion! Besides, these programs pay off in about half a year for every second buyer.  

QA To Support Software Development Life Cycle: Best Practices To Follow

Hardly anyone would argue that speed and innovation are pillars of efficient product delivery contributing to success on the market today. With the ability to smoothly introduce tech novelties and release top-tier software faster, companies embark on the path to recovering from the COVID-19 pandemic and its aftermath and adjusting to the "next normal." 

To do it confidently and guarantee that software meets planned business requirements, open-minded companies embed QA into a software development life cycle (SDLC).